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Windows 7: BOD on new Pc build

16 Dec 2010   #1

Windows 7 Ultimate x64,
BOD on new Pc build

First time poster here. Excellent forum and great resouce.

I've been getting BOD's now for over a week and it only hapens when I start to download something through a Torrent program like Utorrent/Bit Torrent and the new one Tixati. The system is stable but once one of these programs goes to download a file I get a BOD 100% of the time. I have used the program Bluescreen view and this is what it came up with:

Driver causes: ntoskrnl.exe and tcpip.sys

File Description: (NT Kernel & System)

File version 6.1.7600.16617 (win7_gdr.100618-1621)

Full Path:C:\system32\ntoskrnl.exe

Caused by address:tcpip.sys+897aO

Caused by Driver: tcpip.sys

Sorry for not supplying the dump file as yet as I ran out of time last night.I have tried reinstalling Windows 32 as well as 64bit 3 times over but receive the same BOD. I have received advice form the dedicated Asus Sabertooth forum saying to install the Realtek Lan driver from the Asus install disc only as windows default ones were causing BOD's for some users. I have tried 3 differnet drivers (5 times off the Asus disc after uninstalling driver in device mananger nothing is fixing the issue.

As mentioned I only get the BOD's when I start to download anything through a Torrent program and I can surf the net and download drivers etc with no errors of any kind. I ran disc check no problems and the motherboard has a memory button to check and automaically set it and boots saying memory checks out plus i'm running a Asus utiltity called Asus Probe 11 and that tell me everything is running "Safe" and no heat issues going by the temperatures.

Also I'm running SpyDoctor with Antivirus version 8.0 and was at Nexus computers in Melbourne today (showed him the above errors) and the guy said it's mosy likely Spydoctor and suggested uninstalling it and using Microsoft Essentials as he himself has had that issue.

Any advice would be greatly appreciated. Thanks

My System SpecsSystem Spec
16 Dec 2010   #2

Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7

Hi Simonno10 and welcome to the forums!

Could you upload the BSOD files, even though you analyze them? BSOD Team will find additional info:

Uninstall SpyDoctor with AntiVirus and replace it with MS Security Essentials. If your firewall is other than Windows Firewall, please uninstall that as well and use Windows Firewall.

EDIT: tcpip.sys is a known driver. TCP/IP in Networking.
My System SpecsSystem Spec
16 Dec 2010   #3

Windows 7 Ultimate x64,

Issue resolved. I disabled Spydoctor version 8.0 (latest) with the advice from a guy in a pc shop yesterday and it has fixed the issue, no BOD's for over 2hrs. Was running Utorrent for over an hr without any problems. So basically just installed Microsoft Essentials and enabled Windows Defender and will leave it at that. Very strange as I've been using Spydoctor for over 5 years without issues on my previous rig, so why would this be happening now and how does one resolve it?

Thanks Dean
My System SpecsSystem Spec


 BOD on new Pc build

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