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Windows 7: BSOD - startup

16 Dec 2010   #1
lotsjik

Windows 7 Home Premium x64
 
 
BSOD - startup

Hello,

Setup:
Asus NV 61 with Win 7 Home Premium 64 bit.
Original installed OS, OEM.
Not 1 year old. Not reinstalled OS.

BSOD when starting up laptop, happened after 'Starting Windows'.
Downloaded BlueScreenViewer and showed me the files in attachment.

I'll do the other stuff needed when I'm home, in school atm.
Hoping for a response before I get home.

UPDATE:
Ok, here is what you asked for.

Thanks.


My System SpecsSystem Spec
.
16 Dec 2010   #2
yowanvista

Windows 10 Pro x64, Arch Linux
 
 

My System SpecsSystem Spec
16 Dec 2010   #3
lotsjik

Windows 7 Home Premium x64
 
 

Updated with info.
No bsod after last boot..
Whats going on
My System SpecsSystem Spec
.

16 Dec 2010   #4
yowanvista

Windows 10 Pro x64, Arch Linux
 
 

BSOD was caused by a module (avgchsva.exe) of your AVG product

Boot into safemode with networking

Uninstall AVG using the Removal tool and use MSE instead


Code:
BUGCHECK_STR:  0x3B

PROCESS_NAME:  avgchsva.exe
My System SpecsSystem Spec
16 Dec 2010   #5
lotsjik

Windows 7 Home Premium x64
 
 

Ok. So its possible that after all the time that AVG was installed, without having any problems, it randomly started giving a BSOD today? How is this possible? It's up to date.
My System SpecsSystem Spec
16 Dec 2010   #6
yowanvista

Windows 10 Pro x64, Arch Linux
 
 

Quote   Quote: Originally Posted by lotsjik View Post
Ok. So its possible that after all the time that AVG was installed, without having any problems, it randomly started giving a BSOD today? How is this possible? It's up to date.
Yes it is possible, Antiviruses sometimes cause BSODs randomly even when they are updated
My System SpecsSystem Spec
16 Dec 2010   #7
lotsjik

Windows 7 Home Premium x64
 
 

Thanks. Did what you said.

Btw, where in those txt files you found it was avg...exe?

Can use it for future BSOD..
My System SpecsSystem Spec
16 Dec 2010   #8
yowanvista

Windows 10 Pro x64, Arch Linux
 
 

Quote   Quote: Originally Posted by lotsjik View Post
Thanks. Did what you said.

Btw, where in those txt files you found it was avg...exe?

Can use it for future BSOD..
The txt files provide no information on crashes, the .dmp are the one used for analysis
If you get other BSODs upload the new dump files
My System SpecsSystem Spec
16 Dec 2010   #9
lotsjik

Windows 7 Home Premium x64
 
 

Hehe okay.
Hope you're not promoting MSE by telling me it's AVG.
No second BSOD so far so ty.
My System SpecsSystem Spec
16 Dec 2010   #10
yowanvista

Windows 10 Pro x64, Arch Linux
 
 

Quote   Quote: Originally Posted by lotsjik View Post
Hehe okay.
Hope you're not promoting MSE by telling me it's AVG.
No second BSOD so far so ty.
AVG was involved in the crash, I'm not promoting MSE (I don't use it either)
If you don't want to use MSE, use Avast5 or any other product
My System SpecsSystem Spec
Reply

 BSOD - startup




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