blue screen of death and restarting every time

thebest200 · 18 Dec 2010

my windows was working fine till yesterday , i was doing nothing then my pc kept restarting and showing bluescreen of death every time ..
then i went to safe mode and worked fine ( i am using safe mode now btw )the 1st thing caused the problem i thought something wrong from kaspersky internet security so i tried to uninstall it in safe mode , while doing this the pc restarted again and showed blue screen of death but kaspersky doesnt appear any more in program files
i uploaded dump files with my post
i forgot to say that every time i go to safe mode it tells me windows recoverd from serious problem and shows me something like that
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 3073

Additional information about the problem:
BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF800020A85A1
BCP3: 0000000000000000
BCP4: FFFFFFFFFFFFFFFF
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\121810-31184-01.dmp
C:\Users\islam\AppData\Local\Temp\WER-54631-0.sysdata.xml

Johnathan Lyman · 18 Dec 2010

Looks like faulty RAM, at least that's my first idea given the 0x1E error (KMODE_EXCEPTION_NOT_HANDLED) and the first parameter is 0xC0000005 (STATUS_ACCESS_VIOLATION). A STATUS_ACCESS_VIOLATION usually occurs when something tried to access memory and the result was not what was expected. An exception is thrown BUT the problem that caused the exception to be thrown isn't something the kernel can deal with so it tosses up a BSOD with 0x1E K(ernel)MODE_EXCEPTION_NOT_HANDLED.

Download MemTest86+ Memtest86+ - Advanced Memory Diagnostic Tool and run it at least five times from start to finish and report back.

thebest200 · 18 Dec 2010

thanks for the reply i will do the memory test and reply back and btw now my windows logged in normally for 1 hour or more , after that i left it and when i returned i only found a black screen

thebest200 · 18 Dec 2010

the mem test finished after 1 hour and 15 min and no errors after that the windows worked and i left it for some minutes and then another bsod this time it said irql not less or equal and the bios of the mobo went to defaults , i am using the pc now without leaving it to idle

till i know the cause of the problem

Johnathan Lyman · 18 Dec 2010

thebest200 said:

the mem test finished after 1 hour and 15 min and no errors after that the windows worked and i left it for some minutes and then another bsod this time it said irql not less or equal and the bios of the mobo went to defaults , i am using the pc now without leaving it to idle

till i know the cause of the problem

The IRQL_NOT_LESS_OR_EQUAL BSOD generally means two pieces of hardware (any two, really) just tried to fight for the same opportunity to be used that that given nanosecond. They negotiate hundreds of times a second and usually it's all find and dandy and you don't notice anything. This time, however, you did.

SOMETIMES, and this happened to me a couple weeks ago, I got the INLOE BSOD and it turned out to be Windows. I re-installed it (due to that and a number of other BSODs I got from some corrupt files) and life returned to normal.

DeanP · 18 Dec 2010

1. Outdated Drivers:
speedfan speedfan.sys Mon Sep 25 02:26:48 2006
Rt64win7.sys Thu Feb 26 22:04:13 2009 (Realtek 8101E/8168/8169 NDIS 6.20 64-bit Driver)
amdxata.sys Wed May 20 05:56:59 2009

SOMETIMES, and this happened to me a couple weeks ago, I got the INLOE BSOD and it turned out to be Windows. I re-installed it (due to that and a number of other BSODs I got from some corrupt files) and life returned to normal.

Sometimes Re-installing Windows does not solve issues. It usually means hardware.

thebest200 · 18 Dec 2010

if the only way to solve the problem , i am not going to use windows 7 , i am using this windows since one month !!
i had to install new windows 7 last month coz of black screen of death problem
1. Outdated Drivers:
speedfan speedfan.sys Mon Sep 25 02:26:48 2006
Rt64win7.sys Thu Feb 26 22:04:13 2009 (Realtek 8101E/8168/8169 NDIS 6.20 64-bit Driver)
amdxata.sys Wed May 20 05:56:59 2009
speedfan is a free software i use to reduce the speed of cpu fan coz its so noisy and i do not think its the cause of the problem , i am using it since long time
the realtek i do not think so also i did nothing with the driver and it works fine
btw i changed the ram locations and used only one and did everything possible but still nothing
and now everytime i have the blue screen it says system_service _exception !
if any other thing i can do please tell me

DeanP · 18 Dec 2010

I know they work fine, but you should update those driver's to the latest.

thebest200 · 19 Dec 2010

i installed the new drivers u mentioned but still same problem

i am going to try a registry cleaner program

Johnathan Lyman · 19 Dec 2010

thebest200 said:

if the only way to solve the problem , i am not going to use windows 7 , i am using this windows since one month !!
i had to install new windows 7 last month coz of black screen of death problem
1. Outdated Drivers:
speedfan speedfan.sys Mon Sep 25 02:26:48 2006
Rt64win7.sys Thu Feb 26 22:04:13 2009 (Realtek 8101E/8168/8169 NDIS 6.20 64-bit Driver)
amdxata.sys Wed May 20 05:56:59 2009
speedfan is a free software i use to reduce the speed of cpu fan coz its so noisy and i do not think its the cause of the problem , i am using it since long time
the realtek i do not think so also i did nothing with the driver and it works fine
btw i changed the ram locations and used only one and did everything possible but still nothing
and now everytime i have the blue screen it says system_service _exception !
if any other thing i can do please tell me

See I had that error too (in the same event I had my IRQL BSOD. They would seem to alternate. Although it doesn't ALWAYS fix it, I found corrupt Windows files to be the problem because I re-imaged my machine using a known good image I had (with my programs already installed) and it returned to normal.

That's my 2 cents.