BSOD and still don't know why


  1. guruj84
    Posts : 5
    Windows 7 Professional x64
       New #1

    BSOD and still don't know why


    Hello,

    I'm guruj84, from Chile and I'm totally new :)

    The reason why I'm here, is the freaking bsod. Its bother me for like a month and it occurrs only when I am gaming...

    I've uninstall and install drivers, ran registry repairs, ran memtest+ (no issue found) changed antivirus and still have the bsod...

    my W7 x64 Professional is original (downloaded from Microsoft MSDN Academic Alliance) so I believe is not a piracy problem... and I'm using Microsoft Security Essentials...


    The PC has 2 months old (all the hw new)

    hardware:

    QuadCore AMD Phenom II X4 Black Edition 955, 3200 MHz (16 x 200)
    MSI 890GXM-G65 (MS-7642) AMD 890GX, AMD K10

    DIMM1 &2 : Corsair XMS CMX4GX3M2A1600C9 2 GB DDR3-1333 x2 (running at 1600OC)

    Mems are running at 9-9-9-24 1.65v, like the factory web said to me to run, set up in bios.

    NVIDIA GeForce 9600 GT (512 MB)

    Realtek ALC889 @ ATI SB800 - High Definition Audio Controller


    please HELP! don't want to format and still have that problem...

    Thanks!
    Last edited by guruj84; 18 Dec 2010 at 15:52. Reason: mem running
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  3. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       New #2

    guruj84 said:
    Hello,

    I'm guruj84, from Chile and I'm totally new :)

    The reason why I'm here, is the freaking bsod. Its bother me for like a month and it occurrs only when I am gaming...

    I've uninstall and install drivers, ran registry repairs, ran memtest+ (no issue found) changed antivirus and still have the bsod...

    my W7 x64 Professional is original (downloaded from Microsoft MSDN Academic Alliance) so I believe is not a piracy problem... and I'm using Microsoft Security Essentials...


    The PC has 2 months old (all the hw new)

    hardware:

    QuadCore AMD Phenom II X4 Black Edition 955, 3200 MHz (16 x 200)
    MSI 890GXM-G65 (MS-7642) AMD 890GX, AMD K10

    DIMM1 &2 : Corsair XMS CMX4GX3M2A1600C9 2 GB DDR3-1333 x2 (running at 1600OC)

    Mems are running at 9-9-9-24 1.65v, like the factory web said to me to run, set up in bios.

    NVIDIA GeForce 9600 GT (512 MB)

    Realtek ALC889 @ ATI SB800 - High Definition Audio Controller


    please HELP! don't want to format and still have that problem...

    Thanks!
    Hi Guruj84 and welcome

    There are a few things that are of note.

    The newest crash is blamed on netio.sys and often this happens when Zone Alarm is installed.

    Please remove if installed and replace with Microsoft security essentials and the win 7 firewall.

    http://download.zonealarm.com/bin/fr...cpes_clean.exe

    http://www.microsoft.com/security_essentials/

    Old drivers. you need to update at least these     plus your video drivers

    Code:
    RivaTuner64.sys    7/17/2007 14:13:42    fffff880`075ac000    0x469d14e6    fffff880`075b3000            0x00007000                    
ISODrv64.sys    2/10/2009 04:22:18    fffff880`02c68000    0x4991474a    fffff880`02c86000            0x0001e000                    
AtiPcie.sys    5/5/2009 10:00:22    fffff880`01887000    0x4a005486    fffff880`0188f000            0x00008000
    How To Find Drivers:
    - search Google for the name of the driver
    - compare the Google results with what's installed on your system to figure out which device/program it belongs to
    - visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
    - if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
    - - The most common drivers are listed on this page: Driver Reference Driver Reference
    - - Driver manufacturer links are on this page: Drivers and Downloads

    Changed settings. Please return all settings to default and if you are overclocking stop at least to test.

    Let us know if you need assistance with these procedures

    Jan
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  4. guruj84
    Posts : 5
    Windows 7 Professional x64
    Thread Starter
       New #3

    *Zone alarm? well, never had installed that program... although, I installed something called AutoBoot, an application of MSI motherboards... ready uninstalled

    *upgraded rivatunner

    *I upgraded the video drivers (latest version) ... I had some bsod with video card driver related issues before, so I downgraded the drivers (just in case)

    *the ISODrv64.sys I think its corresponds to UltraISO, right? I uninstalled that SW anyways and install powerISO.

    *about the AtiPcie.sys... isn't that something related to ATI Video Cards? and if it is so, the problem could be that, right? because I have an Nvidia video card... I had installed Ati Catalyst drivers, so I uninstalled it, and also, uninstalled AMD Overdrive (again, Just in case)

    *All the BIOS settings were back to default.


    I had AVG free, but I uninstalled some weeks ago, and I'm using now Microsoft Security Essentials...

    I send the new dump file, maybe there's something new about...

    Thanks again
    Last edited by guruj84; 19 Dec 2010 at 01:18. Reason: adding info
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  6. guruj84
    Posts : 5
    Windows 7 Professional x64
    Thread Starter
       New #4

    hi again...

    ok... got another blue screen of death...

    and again, I was playing... nothing installed, nothing removed (except the things mentioned above)


    dump file attached

    thanks for your help
    Last edited by guruj84; 21 Dec 2010 at 14:44. Reason: file attached
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  7. Jonathan_King
    Posts : 13,354
    Windows 7 Professional x64
       New #5

    Hello,

    Start by installing this hotfix from Microsoft: Stop error message when you run an application that transfers data by using the UDP protocol in Windows Server 2008 R2 or in Windows 7: "STOP 0x0000007F"

    Now this seems like a graphics problem; do you have another card you can use or borrow? Perhaps you have onboard graphics you can use instead?

    Also test RAM: RAM - Test with Memtest86+

    Remove ma-config:
    Code:
    driverhardwarev2x64.sys Fri May 29 11:13:31 2009 (4A1FFB9B)
    Finally, remove AVG, using this tool: AVG - Download tools

    Install the latest version, or switch over to MSE instead: http://www.microsoft.com/security_essentials

    ...Summary of the dumps:
    Code:
    
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Tue Dec 21 14:24:49.281 2010 (UTC - 5:00)
System Uptime: 0 days 3:07:20.623
Probably caused by : ntkrnlmp.exe ( nt!CmpKcbCacheLookup+965 )
BUGCHECK_STR:  0x1E_c0000005
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  X64_0x1E_c0000005_nt!CmpKcbCacheLookup+965
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sat Dec 18 14:24:46.451 2010 (UTC - 5:00)
System Uptime: 0 days 2:34:35.168
Probably caused by : NETIO.SYS ( NETIO!FsbAllocateAtDpcLevel+64 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  MiPony.exe
FAILURE_BUCKET_ID:  X64_0x3B_NETIO!FsbAllocateAtDpcLevel+64
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Wed Dec 15 05:23:14.794 2010 (UTC - 5:00)
System Uptime: 0 days 7:04:18.526
Probably caused by : ntkrnlmp.exe ( nt!KiTimerExpiration+d9 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xA_nt!KiTimerExpiration+d9
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sun Dec 12 14:52:37.401 2010 (UTC - 5:00)
System Uptime: 0 days 0:30:14.134
Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+19 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
FAILURE_BUCKET_ID:  X64_0x7E_dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+19
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sun Dec 12 14:21:55.006 2010 (UTC - 5:00)
System Uptime: 0 days 5:01:02.739
Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+22 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
FAILURE_BUCKET_ID:  X64_0x7E_dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+22
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sat Dec 11 23:23:18.546 2010 (UTC - 5:00)
System Uptime: 0 days 10:09:53.889
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+40a25 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xFC
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xFC_nt!_??_::FNODOBFM::_string_+40a25
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sat Dec 11 13:05:39.572 2010 (UTC - 5:00)
System Uptime: 0 days 1:01:58.304
Probably caused by : ntkrnlmp.exe ( nt!AlpcpQueueIoCompletionPort+b6 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  X64_0x3B_nt!AlpcpQueueIoCompletionPort+b6
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sat Dec 11 12:03:09.328 2010 (UTC - 5:00)
System Uptime: 0 days 1:21:44.060
Probably caused by : ntkrnlmp.exe ( nt!CmpKcbCacheLookup+965 )
BUGCHECK_STR:  0x1E_c0000005
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  X64_0x1E_c0000005_nt!CmpKcbCacheLookup+965
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Fri Dec 10 15:44:17.303 2010 (UTC - 5:00)
System Uptime: 0 days 2:36:34.035
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+b4ea6 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  csrss.exe
BUGCHECK_STR:  0x7E
FAILURE_BUCKET_ID:  X64_0x7E_nvlddmkm+b4ea6
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Wed Dec  1 22:00:00.356 2010 (UTC - 5:00)
System Uptime: 0 days 4:37:45.073
Probably caused by : ntkrnlmp.exe ( nt!ExAllocatePoolWithTag+53d )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  MiPony.exe
FAILURE_BUCKET_ID:  X64_0x3B_nt!ExAllocatePoolWithTag+53d
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Mon Nov 29 10:00:50.534 2010 (UTC - 5:00)
System Uptime: 0 days 0:00:09.767
Probably caused by : hardware
BUGCHECK_STR:  0x124_AuthenticAMD
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_CACHE_PRV
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sat Nov 27 15:13:56.233 2010 (UTC - 5:00)
System Uptime: 0 days 3:26:55.934
Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+22 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
FAILURE_BUCKET_ID:  X64_0x7E_dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+22
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sat Nov 27 11:41:21.283 2010 (UTC - 5:00)
System Uptime: 0 days 4:08:44.626
Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+2b )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
FAILURE_BUCKET_ID:  X64_0x7E_dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+2b
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Wed Nov 24 10:00:46.338 2010 (UTC - 5:00)
System Uptime: 0 days 1:36:00.055
Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+2b )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
FAILURE_BUCKET_ID:  X64_0x7E_dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+2b
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Wed Nov 24 00:12:55.539 2010 (UTC - 5:00)
System Uptime: 0 days 1:58:26.256
Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_SEGMENT::TrimAllProcesses+10e )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  csrss.exe
BUGCHECK_STR:  0x7E
FAILURE_BUCKET_ID:  X64_0x7E_dxgmms1!VIDMM_SEGMENT::TrimAllProcesses+10e
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
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  8. guruj84
    Posts : 5
    Windows 7 Professional x64
    Thread Starter
       New #6

    step by step...

    removed ma-config

    didn't remove AVG, because it was already removed (i'm using MSE before the hole post)

    ram tested, no problems at all

    i'm about to use the integrated graphics (my v.card is 3 years old, perhaps it's dying)...

    tell you later if there's a problems

    thanks for your time
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  10. Jonathan_King
    Posts : 13,354
    Windows 7 Professional x64
       New #7

    You're welcome, good luck!
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  11. guruj84
    Posts : 5
    Windows 7 Professional x64
    Thread Starter
       New #8

    I'm back... but this time, to say THANKS!!!

    Everything runs good, no BSOD playing (some BSOD playing with OC, but nothing about SW)...

    so thank you very much, and you can close this post anytime
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  12. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       New #9

    Good to hear.
    Thanks for reporting back.
    Safe surfing....
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