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Windows 7: BSOD - cdd.dll

18 Dec 2010   #11
masca90020

Windows 7 Ultimate x64
 
 

Thank you very much. For the time being I uninstalled my antivirus. I will check back here if a new BSOD surfaces. I already tested with memtest, prime95 and OCCT all my hardware. I will try and update that driver, but I already have the latest drivers from asus.com for my motherboard.


My System SpecsSystem Spec
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18 Dec 2010   #12
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

I was using the report from before you may have updated. The two most important changes, in my opinion, are the driver and the AV.
My System SpecsSystem Spec
18 Dec 2010   #13
masca90020

Windows 7 Ultimate x64
 
 

That driver is hard to update, because I already have the latest chipset drivers from asus. I'm running now a sfc /scannow and I'll post the results.
My System SpecsSystem Spec
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18 Dec 2010   #14
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

This MUST be replaced
ASACPI ASACPI.sys Sun Mar 27 22:30:36 2005
My System SpecsSystem Spec
18 Dec 2010   #15
masca90020

Windows 7 Ultimate x64
 
 

Working on it now and I'll post the CBS log + another report with the new drivers.
My System SpecsSystem Spec
18 Dec 2010   #16
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Dont post anything until you follow all instructions. If you get another BSOD at that point repost the information.
Post if you have questions, of course.
My System SpecsSystem Spec
18 Dec 2010   #17
masca90020

Windows 7 Ultimate x64
 
 

Ok, thanks. I followed all the steps and replaced that driver too. If another BSOD occurs I will post here.
My System SpecsSystem Spec
18 Dec 2010   #18
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Important steps
Replace that driver
Uninstall AV
Follow the other instructions.
Go and enjoy
If it happens again post. Post if you have questions, also.
My System SpecsSystem Spec
28 Dec 2010   #19
masca90020

Windows 7 Ultimate x64
 
 

Hi again. I received another BSOD today. I followed all the steps from your post. Thx.

Attachment 127183

LE: I forgot to say that after the sfc /scannow command, my explorer.exe crashes almost everyday.
My System SpecsSystem Spec
28 Dec 2010   #20
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Sorry about the explorer crashes, but I am certain that SFC is not responsobile. That is just a conincidence
The last report show cd.dll, again as the cause

Run a full antivirus scan and download and run malwarebytes full scan. To be sure this is not a virus hiding in the dll.

If you pass

Download memtest86 and test RAM
www.sevenforums.com/tutorials/105647-ram-test-memtest86.html
Run for 8 passes
If passes try a good stick in each slot for 3 passes
If fails do the same for 8 passes.

If that passes, try the verifier test, after you read the warnings
Driver Verifier Inst
Since the driver that crashed you has not been listed you should run driver verifier
Please run Verifier with these settings:
[quote]
Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.
So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Windows 7 Startup Repair feature).
Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
NOTE: You can use Low Resource Simulation if you'd like. From my limited experimentation it makes the BSOD's come faster.
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.
Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).
Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.
If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.

Enable the driver verifier
www.sevenforums.com/crash-lockup-debug-how/65331-using-driver-verifier-identify-issues-drivers.html

I feel that it is a driver or memory problem which can cause a driver to malfunction


My System SpecsSystem Spec
Reply

 BSOD - cdd.dll




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