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Windows 7: Bluescreen

19 Dec 2010   #1
riverrunner7

windows 7
 
 
Bluescreen

Help my computer keeps freezing and I get this error message :
December 4 2:50 pm
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: a
BCP1: FFFFF6FC8061AF88
BCP2: 0000000000000000
BCP3: 0000000000000000
BCP4: FFFFF80002CE82E2
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\120410-17596-01.dmp
C:\Users\Riverrim\AppData\Local\Temp\WER-35864-0.sysdata.xml
Read our privacy statement online:
http://go.microsoft.com/fwlink/?link...8&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
****************************************
I read some of the other posts here and attached the dumpfiles... I seem to have the same problem as this person :
https://www.sevenforums.com/crashes-d...luescreen.html


Attached are the dumpfiles can someone please tell me what to do next.


My System SpecsSystem Spec
.
19 Dec 2010   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by riverrunner7 View Post
Help my computer keeps freezing and I get this error message :
December 4 2:50 pm
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: a
BCP1: FFFFF6FC8061AF88
BCP2: 0000000000000000
BCP3: 0000000000000000
BCP4: FFFFF80002CE82E2
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\120410-17596-01.dmp
C:\Users\Riverrim\AppData\Local\Temp\WER-35864-0.sysdata.xml
Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
****************************************
I read some of the other posts here and attached the dumpfiles... I seem to have the same problem as this person :
https://www.sevenforums.com/crashes-d...luescreen.html


Attached are the dumpfiles can someone please tell me what to do next.

These were caused by memory corruption probably as a result of an un-named driver



I would:


1-run memtest

Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Boot from the CD, and leave it running for at least 5 or 6 passes.


Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot. Test the sticks individually, and if you find a good one, test it in all slots.

2-Remove your avast and replace with Microsoft security essentials.



http://files.avast.com/files/eng/aswclear5.exe

http://www.microsoft.com/security_essentials/


Ken J
My System SpecsSystem Spec
Reply

 Bluescreen




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