Bluescreen


  1. Posts : 1
    windows 7
       #1

    Bluescreen


    Help my computer keeps freezing and I get this error message :
    December 4 2:50 pm
    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 1033
    Additional information about the problem:
    BCCode: a
    BCP1: FFFFF6FC8061AF88
    BCP2: 0000000000000000
    BCP3: 0000000000000000
    BCP4: FFFFF80002CE82E2
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1
    Files that help describe the problem:
    C:\Windows\Minidump\120410-17596-01.dmp
    C:\Users\Riverrim\AppData\Local\Temp\WER-35864-0.sysdata.xml
    Read our privacy statement online:
    http://go.microsoft.com/fwlink/?link...8&clcid=0x0409
    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt
    ****************************************
    I read some of the other posts here and attached the dumpfiles... I seem to have the same problem as this person :
    https://www.sevenforums.com/crashes-d...luescreen.html


    Attached are the dumpfiles can someone please tell me what to do next.
    Last edited by riverrunner7; 19 Dec 2010 at 19:46. Reason: Further Indepth explanation of problem
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    riverrunner7 said:
    Help my computer keeps freezing and I get this error message :
    December 4 2:50 pm
    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 1033
    Additional information about the problem:
    BCCode: a
    BCP1: FFFFF6FC8061AF88
    BCP2: 0000000000000000
    BCP3: 0000000000000000
    BCP4: FFFFF80002CE82E2
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1
    Files that help describe the problem:
    C:\Windows\Minidump\120410-17596-01.dmp
    C:\Users\Riverrim\AppData\Local\Temp\WER-35864-0.sysdata.xml
    Read our privacy statement online:
    Windows 7 Privacy Statement - Microsoft Windows
    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt
    ****************************************
    I read some of the other posts here and attached the dumpfiles... I seem to have the same problem as this person :
    https://www.sevenforums.com/crashes-d...luescreen.html


    Attached are the dumpfiles can someone please tell me what to do next.

    These were caused by memory corruption probably as a result of an un-named driver



    I would:


    1-run memtest

    Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Boot from the CD, and leave it running for at least 5 or 6 passes.


    Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot. Test the sticks individually, and if you find a good one, test it in all slots.

    2-Remove your avast and replace with Microsoft security essentials.



    http://files.avast.com/files/eng/aswclear5.exe

    http://www.microsoft.com/security_essentials/


    Ken J
      My Computer


 

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