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Windows 7: Problem When Windows Wake Up from Sleep

20 Dec 2010   #1
csoyen

Windows 7 Ultimate x64
 
 
Problem When Windows Wake Up from Sleep

Hi!

Recently i brought an HP dv6-3180sp Laptop and format the hard drive and install my version of Windows (Windows 7 Ultimate x64).

But i have a problem with the Sleep mode in my computer.

When i put it to Sleep when open the lid the Biometric device to login does not work and if i insert the password i receive a empty screen.

If I want to work again i need to force a shut down. And power on again.

I don't know how to resolve this trouble.

Someone can help me?

Regards,

cs.oyen


My System SpecsSystem Spec
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21 Dec 2010   #2
csoyen

Windows 7 Ultimate x64
 
 

Someone?
My System SpecsSystem Spec
21 Dec 2010   #3
Lemur

Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
 
 

Make sure you have the latest audio, video, network and chipset drivers.
Software & Driver Downloads HP Pavilion dv6-3180sp Entertainment Notebook PC - HP Customer Care (United States - English)

Your bios should be: 2010-11-25 , Version:F.23
My System SpecsSystem Spec
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21 Dec 2010   #4
Dellius

Windows 7 Ultimate x64
 
 

Biometric device you say ? Does it come with drivers for Windows 7 x64 ? Did you update Windows ? Did Windows install successfully drivers for it ?

Sometimes it may just be a driver issue.
My System SpecsSystem Spec
22 Dec 2010   #5
csoyen

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Dellius View Post
Biometric device you say ? Does it come with drivers for Windows 7 x64 ? Did you update Windows ? Did Windows install successfully drivers for it ?

Sometimes it may just be a driver issue.
The driver is updated and is to x64 platform...
My System SpecsSystem Spec
23 Dec 2010   #6
csoyen

Windows 7 Ultimate x64
 
 

When it happens Windows only can work again after ~2 minutes .... waiting
My System SpecsSystem Spec
27 Dec 2010   #7
csoyen

Windows 7 Ultimate x64
 
 

Some Help is need :S
My System SpecsSystem Spec
28 Dec 2010   #8
csoyen

Windows 7 Ultimate x64
 
 

Hello!

After many tentatives finally i discover that the problem is caused by the Finger print software/hardware (i don't know)...

Someone can help me?
My System SpecsSystem Spec
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 Problem When Windows Wake Up from Sleep




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