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Windows 7: Encountered an BSOD

21 Dec 2010   #1
noelian13

windows 7 ultimate
 
 
Encountered an BSOD

Heres my info
OS: windows 7 ultimate Build 7600
an OEM
age of system 11 months
age of OS installation around 3 months since i reinstalled of virus problem

things doing before i encountered it
Running Band Master online(online game)
running google chrome on facebook
thats all i'm doing during that time

i was not active to see the BSOD error code but when i turned back on my pc windows 7 popped a message telling me it just recovered from a _____ state (blank because i dont know what state it recovered from sorry)

i hope all the supplied information helped to analyze whats going on

and if there are recommendations that are needed to keep me away from those BSOD's kindly tell me
thank you !


My System SpecsSystem Spec
.
21 Dec 2010   #2
yowanvista

Windows 10 Pro x64, Arch Linux
 
 

Seems to be Malware related
XDva377.sys may be a rogue software (TR/Crypt.XPACK.gen)

Run a scan of Malwarebytes in safe mode with networking

Code:
BugCheck 1000008E, {c0000005, 9cfc678f, 972c7a14, 0}

Probably caused by : XDva377.sys ( XDva377+678f )
My System SpecsSystem Spec
21 Dec 2010   #3
noelian13

windows 7 ultimate
 
 

malwarebytes scam complete no malicious software detected
My System SpecsSystem Spec
.

22 Dec 2010   #4
Jonathan_King

Windows 7 Professional x64
 
 

Try going to C:\Windows\System32, and deleting XDva377.sys. Hopefully that will do the trick for you.

When that's done, post in the Security section of this forum, and ask them to confirm your computer is clean.

System Security - Windows 7 Forums

Code:
start    end        module name
9cfc0000 9cfd1400   XDva377  T (no symbols)           
    Loaded symbol image file: XDva377.sys
    Image path: \??\C:\Windows\system32\XDva377.sys
    Image name: XDva377.sys
    Timestamp:        Thu Nov 18 21:50:35 2010 (4CE5E5FB)
    CheckSum:         00013A32
    ImageSize:        00011400
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
My System SpecsSystem Spec
22 Dec 2010   #5
noelian13

windows 7 ultimate
 
 

Quote   Quote: Originally Posted by Jonathan_King View Post
Try going to C:\Windows\System32, and deleting XDva377.sys. Hopefully that will do the trick for you.

When that's done, post in the Security section of this forum, and ask them to confirm your computer is clean.

System Security - Windows 7 Forums

Code:
start    end        module name
9cfc0000 9cfd1400   XDva377  T (no symbols)           
    Loaded symbol image file: XDva377.sys
    Image path: \??\C:\Windows\system32\XDva377.sys
    Image name: XDva377.sys
    Timestamp:        Thu Nov 18 21:50:35 2010 (4CE5E5FB)
    CheckSum:         00013A32
    ImageSize:        00011400
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
okay
btw i searched the whole system32 folder the windows folder the file doesn't exist anymore
My System SpecsSystem Spec
22 Dec 2010   #6
Jonathan_King

Windows 7 Professional x64
 
 

Perhaps it is hidden from Windows. Try deleting it from the command prompt. Open one (cmd in the start menu), and enter del c:\windows\system32\XDva377.sys.
My System SpecsSystem Spec
22 Dec 2010   #7
noelian13

windows 7 ultimate
 
 

command prompt says could not find c:\windows\system32\XDva377.sys
i also tried C:\Windows\System32\XDva377.sys
does it mean its already deleted or something?
My System SpecsSystem Spec
22 Dec 2010   #8
Jonathan_King

Windows 7 Professional x64
 
 

Unless Malwarebytes deleted it, it still might be there. Alternatively, it could be a temporary driver installed by another process, that deletes itself to cover its tracks.

Let me summon the malware folks...hang tight!
My System SpecsSystem Spec
22 Dec 2010   #9
noelian13

windows 7 ultimate
 
 

there was no detected threat by MBAM
heres the log of my scan during that time you posted to scan

Malwarebytes' Anti-Malware 1.50
Malwarebytes

Database version: 5347

Windows 6.1.7600
Internet Explorer 8.0.7600.16385

12/18/2010 2:58:27 PM
mbam-log-2010-12-18 (14-58-27).txt

Scan type: Full scan (C:\|E:\|)
Objects scanned: 175924
Time elapsed: 1 hour(s), 16 minute(s), 17 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)
My System SpecsSystem Spec
22 Dec 2010   #10
Jonathan_King

Windows 7 Professional x64
 
 

I have contacted a malware removal expert; she should stop in before too long, though the time zone difference may mean there will be some delay.

Please be patient, we'll get you running ASAP.
My System SpecsSystem Spec
Reply

 Encountered an BSOD




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