Blue screen minidump attached


  1. Posts : 17
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #1

    Blue screen minidump attached


    Hi. Guys

    I returned home to find my computer rebooted, (dump file attached).

    Please help.

    Thanks
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    crislevin said:
    Hi. Guys

    I returned home to find my computer rebooted, (dump file attached).

    Please help.

    Thanks

    This crash was caused by your video driver. Use the below to un-install and re-install it.


    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\K\Desktop\122210-30451-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
    *http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Machine Name:
    Kernel base = 0xfffff800`02c0a000 PsLoadedModuleList = 0xfffff800`02e47e50
    Debug session time: Wed Dec 22 09:57:30.736 2010 (GMT-5)
    System Uptime: 6 days 5:36:15.428
    Loading Kernel Symbols
    .
    
    Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
    Run !sym noisy before .reload to track down problems loading symbols.
    
    ..............................................................
    ................................................................
    .................................
    Loading User Symbols
    Loading unloaded module list
    ...............................
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 3B, {c0000005, fffff88003f9a89c, fffff88003a82790, 0}
    
    Probably caused by : dxgkrnl.sys ( dxgkrnl!VIDPN_MGR::AddFunctionalPathToVidPnTopology+4e4 )
    
    Followup: MachineOwner
    ---------
    
    2: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    SYSTEM_SERVICE_EXCEPTION (3b)
    An exception happened while executing a system service routine.
    Arguments:
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff88003f9a89c, Address of the exception record for the exception that caused the bugcheck
    Arg3: fffff88003a82790, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    
    Debugging Details:
    ------------------
    
    
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    
    FAULTING_IP: 
    dxgkrnl!VIDPN_MGR::AddFunctionalPathToVidPnTopology+4e4
    fffff880`03f9a89c 44397d48        cmp     dword ptr [rbp+48h],r15d
    
    CONTEXT:  fffff88003a82790 -- (.cxr 0xfffff88003a82790)
    rax=0000000000000003 rbx=fffff8a00cff37c0 rcx=0000000000000001
    rdx=fffffa800506a800 rsi=0000000000000000 rdi=fffff8a00b6e6740
    rip=fffff88003f9a89c rsp=fffff88003a83160 rbp=0000000000000000
     r8=00000000a91be2ef  r9=0000000000000003 r10=0000000000000000
    r11=fffff88002ace120 r12=fffff88003a834a0 r13=fffff88003a83610
    r14=0000000000000000 r15=0000000000000001
    iopl=0         nv up ei ng nz na pe nc
    cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010282
    dxgkrnl!VIDPN_MGR::AddFunctionalPathToVidPnTopology+0x4e4:
    fffff880`03f9a89c 44397d48        cmp     dword ptr [rbp+48h],r15d ss:0018:00000000`00000048=????????
    Resetting default scope
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0x3B
    
    PROCESS_NAME:  csrss.exe
    
    CURRENT_IRQL:  0
    
    LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff88003f9a89c
    
    STACK_TEXT:  
    fffff880`03a83160 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : dxgkrnl!VIDPN_MGR::AddFunctionalPathToVidPnTopology+0x4e4
    
    
    FOLLOWUP_IP: 
    dxgkrnl!VIDPN_MGR::AddFunctionalPathToVidPnTopology+4e4
    fffff880`03f9a89c 44397d48        cmp     dword ptr [rbp+48h],r15d
    
    SYMBOL_STACK_INDEX:  0
    
    SYMBOL_NAME:  dxgkrnl!VIDPN_MGR::AddFunctionalPathToVidPnTopology+4e4
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: dxgkrnl
    
    IMAGE_NAME:  dxgkrnl.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4ac5509e
    
    STACK_COMMAND:  .cxr 0xfffff88003a82790 ; kb
    
    FAILURE_BUCKET_ID:  X64_0x3B_dxgkrnl!VIDPN_MGR::AddFunctionalPathToVidPnTopology+4e4
    
    BUCKET_ID:  X64_0x3B_dxgkrnl!VIDPN_MGR::AddFunctionalPathToVidPnTopology+4e4
    
    Followup: MachineOwner
    ---------
    When upgrading your graphic driver you MUST remove all traces of the current driver. In order to do that we recommend using Guru3D - Driver Sweeper

    When it is removed then download and install the fresh copy.


    Ken J
      My Computer


  3. Posts : 17
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #3

    thank you
      My Computer


  4. Posts : 2
    Windows 7 Professional 32bit
       #4

    Is this resolved?


    hi,

    Just following up to find out if reinstalling the video drivers has resolved the issue?

    Regards,

    r4m0n5ky
      My Computer


 

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