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Windows 7: Crash everytime I go in Sleep mode

25 Dec 2010   #51
stormy13
Microsoft MVP

Win 7 Ultimate x64
 
 

Going to weigh in here with a quick question. You have a 5770 in that Dell, does it by chance happen to have the stock 350W power supply in it?

Dell Studio XPS 8100 Desktop Details | Dell Canada

If so I hope they have done what is mentioned here with the same XPS 8100 and a GTX 260,

Studio XPS 8100 Power Supply - Okay to run GeForce GTX260 ? - Desktop General Hardware Forum - Desktop - Dell Community

and I have found a few hints that they may do the same thing with the 5770. If they have gone and set the card to run with lower clocks it was most likely done in the drivers (INF mod), and installing the reference AMD driver will have removed the artificial limit on the clocks the card runs at, which if that is the case and it only has the 350W power supply could quite possibly be the cause of your problems.

One way to find out for sure if that is what they have done is to uninstall any driver from AMD for the card and install the driver from Dell,

Drivers and Downloads

then grab this,

GPU-Z Video card GPU Information Utility

run and take a screen shot of what it shows, then uninstall the driver from Dell, install the AMD driver, and then run GPU-Z again and compare what it shows.


My System SpecsSystem Spec
.
25 Dec 2010   #52
ZenixNet

Windows 7 Home Premium 64-bit
 
 

Quote   Quote: Originally Posted by CarlTR6 View Post
Ah, I think I may have found something. The following driver does not show up in your list of drivers; but it is shown in the dump as an unloaded module. This means it was involved in the crash, but not necessarily the cause. I looked back at your other other dumps and it has been involved in all of your crashes. I was able to find it in $sys_list.txt, which is one of your uploads. It is an XP driver and way obsolete. Uninstall MarvinBus. This driver has caused problems for others.
Quote:
MarvinBus64.sys 9/23/2005 - Pinnacle Studio's Marvin Bus. Pinnacle Systems - Product Support
Code:
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`0344e000 PsLoadedModuleList = 0xfffff800`0368be50
Debug session time: Fri Dec 24 12:15:34.528 2010 (GMT-5)
System Uptime: 0 days 0:39:38.573
Loading Kernel Symbols
...............................................................
................................................................
..........................................
Loading User Symbols
Loading unloaded module list
............
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff880048a5485, fffff88002612780, 0}

Probably caused by : atikmdag.sys ( atikmdag+5f485 )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff880048a5485, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff88002612780, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
atikmdag+5f485
fffff880`048a5485 8b12            mov     edx,dword ptr [rdx]

CONTEXT:  fffff88002612780 -- (.cxr 0xfffff88002612780)
rax=fffff88004c949f0 rbx=fffff8a015bf84f0 rcx=fffffa800a86d190
rdx=0000000000000000 rsi=fffff8a006eba7e0 rdi=0000000000000000
rip=fffff880048a5485 rsp=fffff88002613150 rbp=0000000000000002
 r8=fffff8a006ee4000  r9=0000000000000190 r10=fffff88002d65f00
r11=fffff8a015bf84e0 r12=0000000000000000 r13=fffffa800a89b640
r14=0000000000000000 r15=0000000000000001
iopl=0         nv up ei ng nz na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010286
atikmdag+0x5f485:
fffff880`048a5485 8b12            mov     edx,dword ptr [rdx] ds:002b:00000000`00000000=????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  csrss.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff880048a5485

STACK_TEXT:  
fffff880`02613150 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : atikmdag+0x5f485


FOLLOWUP_IP: 
atikmdag+5f485
fffff880`048a5485 8b12            mov     edx,dword ptr [rdx]

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  atikmdag+5f485

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: atikmdag

IMAGE_NAME:  atikmdag.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4cef1f94

STACK_COMMAND:  .cxr 0xfffff88002612780 ; kb

FAILURE_BUCKET_ID:  X64_0x3B_atikmdag+5f485

BUCKET_ID:  X64_0x3B_atikmdag+5f485

Followup: MachineOwner
---------

2: kd> lmtsmn
start             end                 module name
fffff880`04759000 fffff880`04797000   1394ohci 1394ohci.sys Mon Jul 13 20:07:12 2009 (4A5BCC30)
fffff880`00f98000 fffff880`00fef000   ACPI     ACPI.sys     Mon Jul 13 19:19:34 2009 (4A5BC106)
fffff880`05200000 fffff880`05218000   adfs     adfs.SYS     Thu Jun 26 16:52:37 2008 (48640195)
fffff880`0402b000 fffff880`040b5000   afd      afd.sys      Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`047da000 fffff880`047f0000   AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
fffff880`0122a000 fffff880`01235000   amdxata  amdxata.sys  Tue May 19 13:56:59 2009 (4A12F2EB)
fffff880`05674000 fffff880`057f1000   athrx    athrx.sys    Fri Oct 23 21:49:44 2009 (4AE25D38)
fffff880`05932000 fffff880`05953000   AtiHdmi  AtiHdmi.sys  Sun Aug 23 08:35:11 2009 (4A91377F)
fffff880`04846000 fffff880`05057000   atikmdag atikmdag.sys Thu Nov 25 21:46:44 2010 (4CEF1F94)
fffff880`046b7000 fffff880`04703000   atikmpag atikmpag.sys Thu Nov 25 21:16:47 2010 (4CEF188F)
fffff880`067ce000 fffff880`067d1e80   BdaSup   BdaSup.SYS   Mon Jul 13 20:06:40 2009 (4A5BCC10)
fffff880`0431d000 fffff880`04324000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
fffff880`03b7b000 fffff880`03b8c000   blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
fffff880`052e1000 fffff880`052ff000   bowser   bowser.sys   Mon Jul 13 19:23:50 2009 (4A5BC206)
fffff960`00720000 fffff960`00747000   cdd      cdd.dll      Wed May 19 15:48:26 2010 (4BF4408A)
fffff880`042ea000 fffff880`04314000   cdrom    cdrom.sys    Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`00ce6000 fffff880`00da6000   CI       CI.dll       Mon Jul 13 21:32:13 2009 (4A5BE01D)
fffff880`0589f000 fffff880`058b1000   circlass circlass.sys Mon Jul 13 20:06:34 2009 (4A5BCC0A)
fffff880`00dc0000 fffff880`00df0000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00c88000 fffff880`00ce6000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`012ff000 fffff880`01372000   cng      cng.sys      Mon Jul 13 19:49:40 2009 (4A5BC814)
fffff880`04822000 fffff880`04832000   CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`07160000 fffff880`0716e000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`03b5d000 fffff880`03b7b000   dfsc     dfsc.sys     Mon Jul 13 19:23:44 2009 (4A5BC200)
fffff880`03b4e000 fffff880`03b5d000   discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
fffff880`015e7000 fffff880`015fd000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`05990000 fffff880`059b2000   drmk     drmk.sys     Mon Jul 13 21:01:25 2009 (4A5BD8E5)
fffff880`0716e000 fffff880`07181000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
fffff880`040b5000 fffff880`042bf000   dump_iaStor dump_iaStor.sys Wed Mar 03 21:51:31 2010 (4B8F2033)
fffff880`07181000 fffff880`0718d000   Dxapi    Dxapi.sys    Mon Jul 13 19:38:28 2009 (4A5BC574)
fffff880`0509e000 fffff880`05192000   dxgkrnl  dxgkrnl.sys  Thu Oct 01 21:00:14 2009 (4AC5509E)
fffff880`05192000 fffff880`051d8000   dxgmms1  dxgmms1.sys  Mon Jul 13 19:38:32 2009 (4A5BC578)
fffff880`08d26000 fffff880`08d5c000   fastfat  fastfat.SYS  Mon Jul 13 19:23:28 2009 (4A5BC1F0)
fffff880`01281000 fffff880`01295000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
fffff880`01235000 fffff880`01281000   fltmgr   fltmgr.sys   Mon Jul 13 19:19:59 2009 (4A5BC11F)
fffff880`0142b000 fffff880`01435000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:19:45 2009 (4A5BC111)
fffff880`013ac000 fffff880`013e6000   fvevol   fvevol.sys   Fri Sep 25 22:34:26 2009 (4ABD7DB2)
fffff880`0439e000 fffff880`043e8000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
fffff880`0565c000 fffff880`05669000   GEARAspiWDM GEARAspiWDM.sys Mon May 18 08:17:04 2009 (4A1151C0)
fffff800`03405000 fffff800`0344e000   hal      hal.dll      Mon Jul 13 21:27:36 2009 (4A5BDF08)
fffff880`067d2000 fffff880`067db700   hcw72ADFilter hcw72ADFilter.sys Fri Apr 23 11:47:45 2010 (4BD1C121)
fffff880`0663f000 fffff880`067cd500   hcw72ATV hcw72ATV.sys Fri Apr 23 11:50:38 2010 (4BD1C1CE)
fffff880`06815000 fffff880`069a3f80   hcw72DTV hcw72DTV.sys Fri Apr 23 11:54:30 2010 (4BD1C2B6)
fffff880`051d8000 fffff880`051fc000   HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5)
fffff880`04800000 fffff880`04811000   HECIx64  HECIx64.sys  Thu Sep 17 15:54:16 2009 (4AB293E8)
fffff880`069b5000 fffff880`069ce000   HIDCLASS HIDCLASS.SYS Mon Jul 13 20:06:21 2009 (4A5BCBFD)
fffff880`069a4000 fffff880`069b5000   hidir    hidir.sys    Mon Jul 13 20:06:23 2009 (4A5BCBFF)
fffff880`069ce000 fffff880`069d6080   HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9)
fffff880`08de2000 fffff880`08df0000   hidusb   hidusb.sys   Mon Jul 13 20:06:22 2009 (4A5BCBFE)
fffff880`05219000 fffff880`052e1000   HTTP     HTTP.sys     Mon Jul 13 19:22:16 2009 (4A5BC1A8)
fffff880`017ed000 fffff880`017f6000   hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
fffff880`01020000 fffff880`0122a000   iaStor   iaStor.sys   Wed Mar 03 21:51:31 2010 (4B8F2033)
fffff880`059b2000 fffff880`059f0000   IntcDAud IntcDAud.sys Sat Sep 26 10:42:55 2009 (4ABE286F)
fffff880`03bb2000 fffff880`03bc8000   intelppm intelppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
fffff880`08cb2000 fffff880`08ce1000   ipnat    ipnat.sys    Mon Jul 13 20:10:03 2009 (4A5BCCDB)
fffff880`05600000 fffff880`05651000   k57nd60a k57nd60a.sys Thu Aug 06 07:44:32 2009 (4A7AC220)
fffff880`047f0000 fffff880`047ff000   kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`069d7000 fffff880`069e5000   kbdhid   kbdhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff800`00bab000 fffff800`00bb5000   kdcom    kdcom.dll    Mon Jul 13 21:31:07 2009 (4A5BDFDB)
fffff880`04797000 fffff880`047da000   ks       ks.sys       Wed Mar 03 23:32:25 2010 (4B8F37D9)
fffff880`01400000 fffff880`0141a000   ksecdd   ksecdd.sys   Mon Jul 13 19:20:54 2009 (4A5BC156)
fffff880`017ba000 fffff880`017e5000   ksecpkg  ksecpkg.sys  Fri Dec 11 01:03:32 2009 (4B21E0B4)
fffff880`04832000 fffff880`04837200   ksthunk  ksthunk.sys  Mon Jul 13 20:00:19 2009 (4A5BCA93)
fffff880`08d85000 fffff880`08d9c000   LEqdUsb  LEqdUsb.Sys  Tue Aug 24 13:21:23 2010 (4C73FF93)
fffff880`08d9c000 fffff880`08da4000   LHidEqd  LHidEqd.Sys  Tue Aug 24 13:21:26 2010 (4C73FF96)
fffff880`08c00000 fffff880`08c15000   LHidFilt LHidFilt.Sys Tue Aug 24 13:21:36 2010 (4C73FFA0)
fffff880`071df000 fffff880`071f4000   lltdio   lltdio.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`08d67000 fffff880`08d7b000   LMouFilt LMouFilt.Sys Tue Aug 24 13:21:43 2010 (4C73FFA7)
fffff880`0719b000 fffff880`071be000   luafv    luafv.sys    Mon Jul 13 19:26:13 2009 (4A5BC295)
fffff880`08ceb000 fffff880`08cf5000   LVPr2M64 LVPr2M64.sys Fri May 07 21:38:16 2010 (4BE4C088)
fffff880`070d7000 fffff880`07128d00   lvrs64   lvrs64.sys   Tue Nov 09 21:36:46 2010 (4CDA053E)
fffff880`06a09000 fffff880`06dffa80   lvuvc64  lvuvc64.sys  Tue Nov 09 21:37:14 2010 (4CDA055A)
fffff880`05057000 fffff880`0509e000   mctkmd64 mctkmd64.sys Wed May 26 07:17:28 2010 (4BFD0348)
fffff880`017e5000 fffff880`017ed000   mctkmdldr64 mctkmdldr64.sys Tue Apr 13 06:49:22 2010 (4BC44C32)
fffff880`00c30000 fffff880`00c74000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Mon Jul 13 21:29:10 2009 (4A5BDF66)
fffff880`0718d000 fffff880`0719b000   monitor  monitor.sys  Mon Jul 13 19:38:52 2009 (4A5BC58C)
fffff880`03bc8000 fffff880`03bd7000   mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`069e5000 fffff880`069f2000   mouhid   mouhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff880`00da6000 fffff880`00dc0000   mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`052ff000 fffff880`05317000   mpsdrv   mpsdrv.sys   Mon Jul 13 20:08:25 2009 (4A5BCC79)
fffff880`05317000 fffff880`05344000   mrxsmb   mrxsmb.sys   Sat Feb 27 02:52:19 2010 (4B88CF33)
fffff880`05344000 fffff880`05392000   mrxsmb10 mrxsmb10.sys Sat Feb 27 02:52:28 2010 (4B88CF3C)
fffff880`05392000 fffff880`053b5000   mrxsmb20 mrxsmb20.sys Sat Feb 27 02:52:26 2010 (4B88CF3A)
fffff880`04382000 fffff880`0438d000   Msfs     Msfs.SYS     Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00e00000 fffff880`00e0a000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
fffff880`012a1000 fffff880`012ff000   msrpc    msrpc.sys    Mon Jul 13 19:21:32 2009 (4A5BC17C)
fffff880`03b43000 fffff880`03b4e000   mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
fffff880`01654000 fffff880`01666000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
fffff880`01668000 fffff880`0175a000   ndis     ndis.sys     Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`04838000 fffff880`04844000   ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
fffff880`07053000 fffff880`07066000   ndisuio  ndisuio.sys  Mon Jul 13 20:09:25 2009 (4A5BCCB5)
fffff880`04624000 fffff880`04653000   ndiswan  ndiswan.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`0591d000 fffff880`05932000   NDProxy  NDProxy.SYS  Mon Jul 13 20:10:05 2009 (4A5BCCDD)
fffff880`03a8c000 fffff880`03a9b000   netbios  netbios.sys  Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff880`03a02000 fffff880`03a47000   netbt    netbt.sys    Mon Jul 13 19:21:28 2009 (4A5BC178)
fffff880`0175a000 fffff880`017ba000   NETIO    NETIO.SYS    Mon Jul 13 19:21:46 2009 (4A5BC18A)
fffff880`0438d000 fffff880`0439e000   Npfs     Npfs.SYS     Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`03b37000 fffff880`03b43000   nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
fffff800`0344e000 fffff800`03a2a000   nt       ntkrnlmp.exe Sat Jun 19 00:16:41 2010 (4C1C44A9)
fffff880`01444000 fffff880`015e7000   Ntfs     Ntfs.sys     Mon Jul 13 19:20:47 2009 (4A5BC14F)
fffff880`04314000 fffff880`0431d000   Null     Null.SYS     Mon Jul 13 19:19:37 2009 (4A5BC109)
fffff880`07000000 fffff880`07053000   nwifi    nwifi.sys    Mon Jul 13 20:07:23 2009 (4A5BCC3B)
fffff880`03a50000 fffff880`03a76000   pacer    pacer.sys    Mon Jul 13 20:09:41 2009 (4A5BCCC5)
fffff880`00e4a000 fffff880`00e5f000   partmgr  partmgr.sys  Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00e0a000 fffff880`00e3d000   pci      pci.sys      Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`0141a000 fffff880`0142b000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
fffff880`086fe000 fffff880`087a4000   peauth   peauth.sys   Mon Jul 13 21:01:19 2009 (4A5BD8DF)
fffff880`05953000 fffff880`05990000   portcls  portcls.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00c74000 fffff880`00c88000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
fffff880`01295000 fffff880`012a0e00   PxHlpa64 PxHlpa64.sys Tue Jun 23 19:16:35 2009 (4A416253)
fffff880`04600000 fffff880`04624000   rasl2tp  rasl2tp.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`04653000 fffff880`0466e000   raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
fffff880`0466e000 fffff880`0468f000   raspptp  raspptp.sys  Mon Jul 13 20:10:18 2009 (4A5BCCEA)
fffff880`0468f000 fffff880`046a9000   rassstp  rassstp.sys  Mon Jul 13 20:10:25 2009 (4A5BCCF1)
fffff880`03ae6000 fffff880`03b37000   rdbss    rdbss.sys    Mon Jul 13 19:24:09 2009 (4A5BC219)
fffff880`04367000 fffff880`04370000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`04370000 fffff880`04379000   rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`04379000 fffff880`04382000   rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
fffff880`0860f000 fffff880`08647000   RDPWD    RDPWD.SYS    Mon Jul 13 20:16:47 2009 (4A5BCE6F)
fffff880`01372000 fffff880`013ac000   rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
fffff880`07066000 fffff880`0707e000   rspndr   rspndr.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`06413000 fffff880`065fbf00   RTKVHD64 RTKVHD64.sys Tue Oct 06 06:51:17 2009 (4ACB2125)
fffff880`087a4000 fffff880`087af000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
fffff880`05669000 fffff880`05671000   serscan  serscan.sys  Mon Jul 13 20:35:32 2009 (4A5BD2D4)
fffff880`0164c000 fffff880`01654000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
fffff880`08c1c000 fffff880`08cb2000   srv      srv.sys      Thu Aug 26 23:38:00 2010 (4C773318)
fffff880`08647000 fffff880`086ae000   srv2     srv2.sys     Thu Aug 26 23:37:46 2010 (4C77330A)
fffff880`087af000 fffff880`087dc000   srvnet   srvnet.sys   Thu Aug 26 23:37:24 2010 (4C7732F4)
fffff880`05671000 fffff880`05672480   swenum   swenum.sys   Mon Jul 13 20:00:18 2009 (4A5BCA92)
fffff880`02a00000 fffff880`02bfd000   tcpip    tcpip.sys    Sun Jun 13 23:39:04 2010 (4C15A458)
fffff880`087dc000 fffff880`087ee000   tcpipreg tcpipreg.sys Mon Jul 13 20:09:49 2009 (4A5BCCCD)
fffff880`0401e000 fffff880`0402b000   TDI      TDI.SYS      Mon Jul 13 19:21:18 2009 (4A5BC16E)
fffff880`087ee000 fffff880`087f9000   tdtcp    tdtcp.sys    Mon Jul 13 20:16:32 2009 (4A5BCE60)
fffff880`04000000 fffff880`0401e000   tdx      tdx.sys      Mon Jul 13 19:21:15 2009 (4A5BC16B)
fffff880`03ad2000 fffff880`03ae6000   termdd   termdd.sys   Mon Jul 13 20:16:36 2009 (4A5BCE64)
fffff880`07088000 fffff880`070a6000   tmactmon tmactmon.sys Wed Jul 21 03:31:24 2010 (4C46A24C)
fffff880`053b5000 fffff880`053dc000   tmcomm   tmcomm.sys   Wed Jul 21 03:31:15 2010 (4C46A243)
fffff880`053dc000 fffff880`053f2000   tmevtmgr tmevtmgr.sys Wed Jul 21 03:31:15 2010 (4C46A243)
fffff880`03ab6000 fffff880`03ad2000   tmtdi    tmtdi.sys    Tue Jul 20 04:58:07 2010 (4C45651F)
fffff960`00420000 fffff960`0042a000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff880`08600000 fffff880`0860f000   tssecsrv tssecsrv.sys Mon Jul 13 20:16:41 2009 (4A5BCE69)
fffff880`03b8c000 fffff880`03bb2000   tunnel   tunnel.sys   Mon Jul 13 20:09:37 2009 (4A5BCCC1)
fffff880`058b1000 fffff880`058c3000   umbus    umbus.sys    Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`067dc000 fffff880`067f6c00   usbaudio usbaudio.sys Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff880`0581f000 fffff880`0583c000   usbccgp  usbccgp.sys  Mon Jul 13 20:06:45 2009 (4A5BCC15)
fffff880`05800000 fffff880`0581f000   usbcir   usbcir.sys   Mon Jul 13 20:06:36 2009 (4A5BCC0C)
fffff880`065fc000 fffff880`065fdf00   USBD     USBD.SYS     Mon Jul 13 20:06:23 2009 (4A5BCBFF)
fffff880`04811000 fffff880`04822000   usbehci  usbehci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
fffff880`058c3000 fffff880`0591d000   usbhub   usbhub.sys   Mon Jul 13 20:07:09 2009 (4A5BCC2D)
fffff880`05651000 fffff880`0565c000   usbohci  usbohci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
fffff880`04703000 fffff880`04759000   USBPORT  USBPORT.SYS  Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff880`06600000 fffff880`0661b000   USBSTOR  USBSTOR.SYS  Mon Jul 13 20:06:34 2009 (4A5BCC0A)
fffff880`04324000 fffff880`04332000   vga      vga.sys      Mon Jul 13 19:38:47 2009 (4A5BC587)
fffff880`04332000 fffff880`04357000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
fffff880`00e5f000 fffff880`00e74000   volmgr   volmgr.sys   Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`00e74000 fffff880`00ed0000   volmgrx  volmgrx.sys  Mon Jul 13 19:20:33 2009 (4A5BC141)
fffff880`01600000 fffff880`0164c000   volsnap  volsnap.sys  Mon Jul 13 19:20:08 2009 (4A5BC128)
fffff880`057f1000 fffff880`057fe000   vwifibus vwifibus.sys Mon Jul 13 20:07:21 2009 (4A5BCC39)
fffff880`03a76000 fffff880`03a8c000   vwififlt vwififlt.sys Mon Jul 13 20:07:22 2009 (4A5BCC3A)
fffff880`0707e000 fffff880`07088000   vwifimp  vwifimp.sys  Mon Jul 13 20:07:28 2009 (4A5BCC40)
fffff880`03a9b000 fffff880`03ab6000   wanarp   wanarp.sys   Mon Jul 13 20:10:21 2009 (4A5BCCED)
fffff880`04357000 fffff880`04367000   watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
fffff880`00ee5000 fffff880`00f89000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
fffff880`00f89000 fffff880`00f98000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`03a47000 fffff880`03a50000   wfplwf   wfplwf.sys   Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff960`000d0000 fffff960`003e0000   win32k   win32k.sys   Tue Oct 19 23:08:46 2010 (4CBE5D3E)
fffff880`00fef000 fffff880`00ff8000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`08d5c000 fffff880`08d67000   WSDPrint WSDPrint.sys Mon Jul 13 20:39:20 2009 (4A5BD3B8)
fffff880`071be000 fffff880`071df000   WudfPf   WudfPf.sys   Mon Jul 13 20:05:37 2009 (4A5BCBD1)
fffff880`08cf5000 fffff880`08d26000   WUDFRd   WUDFRd.sys   Mon Jul 13 20:06:06 2009 (4A5BCBEE)

Unloaded modules:
fffff880`08d7b000 fffff880`08d85000   LNonPnP.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`07129000 fffff880`07137000   hidusb.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`0714c000 fffff880`07160000   LMouFilt.Sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`07137000 fffff880`0714c000   LHidFilt.Sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`08d71000 fffff880`08de2000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`08d67000 fffff880`08d71000   umpass.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`00e3d000 fffff880`00e4a000   vdrvroot.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`0585b000 fffff880`0589f000   MarvinBus64.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`08ce1000 fffff880`08ceb000   umpass.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`01435000 fffff880`01443000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`040cd000 fffff880`042d7000   dump_iaStor.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`042d7000 fffff880`042ea000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
Here is the location of this driver on your computer: C:\Program Files (x86)\Common Files\Pinnacle\Driver\Video\MarvinBUS64\MarvinBus64.sys
Should I just delete the driver in System32/Drivers?
My System SpecsSystem Spec
25 Dec 2010   #53
ZenixNet

Windows 7 Home Premium 64-bit
 
 

Quote   Quote: Originally Posted by stormy13 View Post
Going to weigh in here with a quick question. You have a 5770 in that Dell, does it by chance happen to have the stock 350W power supply in it?

Dell Studio XPS 8100 Desktop Details | Dell Canada

If so I hope they have done what is mentioned here with the same XPS 8100 and a GTX 260,

Studio XPS 8100 Power Supply - Okay to run GeForce GTX260 ? - Desktop General Hardware Forum - Desktop - Dell Community

and I have found a few hints that they may do the same thing with the 5770. If they have gone and set the card to run with lower clocks it was most likely done in the drivers (INF mod), and installing the reference AMD driver will have removed the artificial limit on the clocks the card runs at, which if that is the case and it only has the 350W power supply could quite possibly be the cause of your problems.

One way to find out for sure if that is what they have done is to uninstall any driver from AMD for the card and install the driver from Dell,

Drivers and Downloads

then grab this,

GPU-Z Video card GPU Information Utility

run and take a screen shot of what it shows, then uninstall the driver from Dell, install the AMD driver, and then run GPU-Z again and compare what it shows.
How can I know what power supply I have?
My System SpecsSystem Spec
.

25 Dec 2010   #54
DocBrown

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
 
 

Open the computer case & look for sticker on the PSU unit
My System SpecsSystem Spec
25 Dec 2010   #55
ZenixNet

Windows 7 Home Premium 64-bit
 
 

I sure do have a 350W power supply... I'll install the dell drivers as soon as I can. I sure hope this works

EDIT: Is there any special tool I should use to remove the video card drivers that I installed from ATI or can I just use there uninstaller?
My System SpecsSystem Spec
25 Dec 2010   #56
stormy13
Microsoft MVP

Win 7 Ultimate x64
 
 

Just use the Catalyst Install Manager found in Programs and Features to uninstall.
My System SpecsSystem Spec
25 Dec 2010   #57
ZenixNet

Windows 7 Home Premium 64-bit
 
 

I installed Dell's driver and the GPU-Z program shows nothing different. I haven't gotten a BSOD YET, but that may very well change.
My System SpecsSystem Spec
25 Dec 2010   #58
stormy13
Microsoft MVP

Win 7 Ultimate x64
 
 

GPU-Z showed the same core and memory speed for both sets of drivers? All I have found with regards to Dell underclocking the 5770 is supposition, but have found confirmed that the y do to the GTX 260,

Brand new xps 8000 crashes and nivid card problems - Desktop General Hardware Forum - Desktop - Dell Community

Re: XPS 8100 underpowered - Desktop General Hardware Forum - Desktop - Dell Community

Have also come across quite a few that have had the same kind of problems you are having with the same model of Dell, and happening with both ATI and nvidia cards in them.

How long have you had the computer and is there any warranty left on it? If there is still warranty on it I would be more inclined to let Dell fix it.
My System SpecsSystem Spec
25 Dec 2010   #59
ZenixNet

Windows 7 Home Premium 64-bit
 
 

Quote   Quote: Originally Posted by stormy13 View Post
GPU-Z showed the same core and memory speed for both sets of drivers? All I have found with regards to Dell underclocking the 5770 is supposition, but have found confirmed that the y do to the GTX 260,

Brand new xps 8000 crashes and nivid card problems - Desktop General Hardware Forum - Desktop - Dell Community

Re: XPS 8100 underpowered - Desktop General Hardware Forum - Desktop - Dell Community

Have also come across quite a few that have had the same kind of problems you are having with the same model of Dell, and happening with both ATI and nvidia cards in them.

How long have you had the computer and is there any warranty left on it? If there is still warranty on it I would be more inclined to let Dell fix it.
I just realized that the GPU Temo is 3 degress warmer, less GPU Load is being used (2% now and before it was 14%, and thats about it.

I haven't gotten the BSOD yet and I have done everything that normally gives me the BSOD.

I would let Dell fix it (I have the best warranty) but I bought it form Best Buy and Geek Squad doesn't know what they are doing. What would they do to fix it anyway?
My System SpecsSystem Spec
25 Dec 2010   #60
stormy13
Microsoft MVP

Win 7 Ultimate x64
 
 

What would Freak Squad do? The first thing they would likely do is just re-install Windows and call it fixed.

P.S. Could you please post a screen shot of GPU-Z with it at idle. Then load a game or something that puts a load on the GPU, then back in GPU-Z on the Sensors tab set both the core and memory clock to show the highest reading from the dropdowns and post a screen shot of that too.
My System SpecsSystem Spec
Reply

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