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Windows 7: Crash everytime I go in Sleep mode

25 Dec 2010   #61
ZenixNet

Windows 7 Home Premium 64-bit
 
 

Quote   Quote: Originally Posted by stormy13 View Post
What would Freak Squad do? The first thing they would likely do is just re-install Windows and call it fixed.

P.S. Could you please post a screen shot of GPU-Z with it at idle. Then load a game or something that puts a load on the GPU, then back in GPU-Z on the Sensors tab set both the core and memory clock to show the highest reading from the dropdowns and post a screen shot of that too.
Yeah, I knew Freak Squad would do nothing, I actually ment what could Dell do. Anyway, here are some pictures of GPU-Z.

When Idle (Just Firefox running)
Attachment 126434
When Running a game (Runescpae in this case, not sure if it is a good example though.)
Attachment 126435


My System SpecsSystem Spec
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25 Dec 2010   #62
ZenixNet

Windows 7 Home Premium 64-bit
 
 

New problem, not relating with BSOD though. I can't run Minecraft - It says it cant find an Accelerated OpenGL mode.

EDIT: Oh and then Java stops responding and crashes.
My System SpecsSystem Spec
25 Dec 2010   #63
stormy13
Microsoft MVP

Win 7 Ultimate x64
 
 

That game may noy put much load on the card, but it is enough to show that it is running at the reference clocks of 850/1200 (2400 effective).

If you haven't make sure you have the latest version of Java installed,

Download Free Java Software

And you please post a screen shot of the main tab from GPU-Z.
My System SpecsSystem Spec
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25 Dec 2010   #64
ZenixNet

Windows 7 Home Premium 64-bit
 
 

Attachment 126450

EDIT: Minecraft still doesn't work after the update.
It says I should update my video card driver but that would get me back in the whole situation I just got out of.
"Failed to find an accelerated OpenGL mode."
My System SpecsSystem Spec
25 Dec 2010   #65
stormy13
Microsoft MVP

Win 7 Ultimate x64
 
 

Nice to see based on the driver version showing in the screen shot that Dell isn't even using WHQL official drivers as what is shown all points to the Catalyst 9.10 beta and release candidate versions (that isn't to say that Dell may have submitted them to be WHQL'ed, but I doubt it),

8.660 (Catalyst 9.10) 18/09/09 - techPowerUp! Forums

The 10.11 showing is there probably because that would be the last driver you had installed, and that registry key doesn't get deleted (doesn't hurt anything, despite something like Driver Sweeper that would remove it). It only changes when you install a newer version.

That driver may also be why you are now having Java and OpenGL problems. With that said seeing as things are other than that stable (or appear to be at least) uninstall the Dell driver and give this one a try,

AMD Catalyst 10.10e Hotfix

it is newer than the 10.11 and contains a few fixes that didn't make it into the 10.11. Before you start create a restore point as it will make it easier to go back if the 10.10e causes problems (not quite the same as your 5770, but they have been working no problem on my 4830).
My System SpecsSystem Spec
25 Dec 2010   #66
ZenixNet

Windows 7 Home Premium 64-bit
 
 

Quote   Quote: Originally Posted by stormy13 View Post

That driver may also be why you are now having Java and OpenGL problems. With that said seeing as things are other than that stable (or appear to be at least) uninstall the Dell driver and give this one a try,

AMD Catalyst 10.10e Hotfix

it is newer than the 10.11 and contains a few fixes that didn't make it into the 10.11. Before you start create a restore point as it will make it easier to go back if the 10.10e causes problems (not quite the same as your 5770, but they have been working no problem on my 4830).
That resulted in the BSOD issue that I had before. Not sure if anyone needs the file, but here it is: Attachment 126466
My System SpecsSystem Spec
25 Dec 2010   #67
stormy13
Microsoft MVP

Win 7 Ultimate x64
 
 

Going to have to wait for one of the crash guys for that report.

In the mean time if you're feeling up to it I found an updated driver for the card from Dell,

Drivers and Downloads

It isn't newer than the 10.10e, but it is a fair bit newer than the Dell one you had before
My System SpecsSystem Spec
25 Dec 2010   #68
ZenixNet

Windows 7 Home Premium 64-bit
 
 

Well, before you posted that I started a system restore to a week ago before I was having as many problems. I used Windows Update to upgrade drivers because of some problems I was having. Form what I can remember this is when my problems started with sleep mode. So, I went back to then and so far I'm looking alright but if anymore problems occur or if the issues start back up again I will try your method with a new dell driver and post results. So please don't unsubscribe from this thread so if anymore problems occur I can ask all you smart people here. Thanks for your great help, it was very much appreciated and I sure hope it doesn't happen again.
My System SpecsSystem Spec
25 Dec 2010   #69
stormy13
Microsoft MVP

Win 7 Ultimate x64
 
 

Quote:
I used Windows Update to upgrade drivers
Oops. Been said before and will be said again, don't ever update video card drivers (unless it is for Intel graphics) or any other major system driver (chipset, audio, etc) through Windows Update. It may have come a long way, but updating those through WU can (and from what you experienced still do) cause problems. Always get them from the hardware/device manufacturer when you can.
My System SpecsSystem Spec
25 Dec 2010   #70
ZenixNet

Windows 7 Home Premium 64-bit
 
 

Well that sure explains alot of problems on alot of computers...
My System SpecsSystem Spec
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 Crash everytime I go in Sleep mode




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