my windows 7 sometimes suddenly crashes

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  1. Posts : 11,991
    Windows 7 Ultimate 32 bit
       #11

    Yes, Daemon Tools is a well known cause of BSOD's on many Win 7 systems. I did not see the usual Daemon Tool's driver, sptd.sys, showing up on your system. I suspect that second driver I listed above is a Daemon Tools driver. I recommend that you uninstall Daemon Tools and use this SPTD uninstaller when you're done: DuplexSecure - Downloads. Select uninstall; do NOT select reinstall.

    Here is a free alternative CD virtualization program that does not use the sptd.sys driver.
    Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) Overview

    Good job with the drivers. Even though Daemon Tools runs fine, its driver can cause conflicts and BSOD's. After you uninstall Daemon, you might try the new wireless adapter driver again and see how your system runs. Win 7 is pretty finicky about outdated wireless, LAN, and Ethernet drivers.

    You are very welcome for the help, Marcos. And a happy new year to you also.
      My Computer


  2. Posts : 45
    Windows 7 Home Premium x64
    Thread Starter
       #12

    Great!, all done and now the latest netr28x.sys works fine!, at least at the moment of the update, let's see later.
    One more thing, the cd virtualization program you suggested is producing a warning from Microsoft Security Essentials, about not being able to verify the driver's publisher (mcdbus), shall i authorize it?

    Edit, I already took the shot, seemed truthful.
    By the way, the mouse driver didn't work after renaming that driver and rebooting. When I uninstalled and installed again the mouse, the system installed again the same driver.
      My Computer


  3. Posts : 11,991
    Windows 7 Ultimate 32 bit
       #13

    Good job, Marcos. You did right by approving mcdbus; it is safe. Now that you have uninstalled Daemon and eliminated other potential conflicts, you can see if this mouse driver will work. It is a Vista driver and it may work with Win 7. If it does not, you will need to upgrade your mouse to one that is certified Win 7 compatible. Let us know in a couple of days how your system is doing.
      My Computer


  4. Posts : 45
    Windows 7 Home Premium x64
    Thread Starter
       #14

    CarlTR6 said:
    Good job, Marcos. You did right by approving mcdbus; it is safe. Now that you have uninstalled Daemon and eliminated other potential conflicts, you can see if this mouse driver will work. It is a Vista driver and it may work with Win 7. If it does not, you will need to upgrade your mouse to one that is certified Win 7 compatible. Let us know in a couple of days how your system is doing.
    \

    I don't fully understand, the mouse driver always worked, this mouse doesn't bring any driver in a cd and the manufacturer's website states this device doesn't need any specific driver, it's a windows driver, not much that I can do.

    Thanks a lot and keep you informed.

    Marcos
      My Computer


  5. Posts : 45
    Windows 7 Home Premium x64
    Thread Starter
       #15

    marcosdipaolo said:
    CarlTR6 said:
    Good job, Marcos. You did right by approving mcdbus; it is safe. Now that you have uninstalled Daemon and eliminated other potential conflicts, you can see if this mouse driver will work. It is a Vista driver and it may work with Win 7. If it does not, you will need to upgrade your mouse to one that is certified Win 7 compatible. Let us know in a couple of days how your system is doing.
    \

    I don't fully understand, the mouse driver always worked, this mouse doesn't bring any driver in a cd and the manufacturer's website states this device doesn't need any specific driver, it's a windows driver, not much that I can do.

    Thanks a lot and keep you informed.

    Marcos
    Well, I returned quite soon did i.....
    My pc crashed in the original way, not BSOD, watching a film again, same symptom, first last second of audio looped for a while, CTRL+ALT+Supr doesn't bring the task manager screen, then after waiting a few seconds black screen (mouse working), don't know how can i report to you better besides the Windows_NT6_BSOD_jcgriff2, which is updated, includes probably the dump files you've already seen.
    Apparently we solved the netr28x.sys thing, i don't know if the mouse in its present state is still a problem.
    Before i had VCL player installed, then with the crashes i began using Windows Media Payer, but still crashe, probably codecs they were using? i think about half of the crashes were watching films, the other half playing an RTS game (Company of Heores) and some other times that i don't remember what i was doing.
    Thanks in advance again and again
      My Computer


  6. Posts : 11,991
    Windows 7 Ultimate 32 bit
       #16

    I cannot say that the mouse driver is causing the conflicts and freezes. I can say that just because the mouse is working does not mean that the driver cannot cause trouble. Do you have another mouse you can try? Can you borrow one? If you can, install it and uninstall you current mouse. Reboot and this will tell you whether it is your mouse or not. I looked at the latest files you uploaded; I did not see anything specifically. Your symptoms look like a driver problem or possibly a codecs problem.
      My Computer


  7. Posts : 45
    Windows 7 Home Premium x64
    Thread Starter
       #17

    CarlTR6 said:
    I cannot say that the mouse driver is causing the conflicts and freezes. I can say that just because the mouse is working does not mean that the driver cannot cause trouble. Do you have another mouse you can try? Can you borrow one? If you can, install it and uninstall you current mouse. Reboot and this will tell you whether it is your mouse or not. I looked at the latest files you uploaded; I did not see anything specifically. Your symptoms look like a driver problem or possibly a codecs problem.
    Ok, thanks a lot
    I'll try another mouse, his is the one i have:
    Trust.com - Wireless Optical Mouse MI-4910D
    I have installed the k-lite codec pack, probably trying another pack?
    Thanks,
    M.
      My Computer


  8. Posts : 11,991
    Windows 7 Ultimate 32 bit
       #18

    Good morning. I see that mouse is no longer available. I also see they claim it is compatible with Win 7, Vista, and XP. The driver in question is a Vista driver; it is not a Win 7 driver. The "magic" date for third party Win 7 drivers is July 13, 2009 or later. Some Vista drivers, dated 2009 but prior to 13 July, do work fine with Win 7. You mouse may not be the problem; the only way to know that is to try another mouse and see. This also apples to the codec pack. You just have to experiment. But I would do one at a time so that you will know if what you changed eliminates the problem.
      My Computer


  9. Posts : 45
    Windows 7 Home Premium x64
    Thread Starter
       #19

    hi Carl!!
    before anything thanks a lot for all your time and help
    Since I uninstalled the K-lite codeck pack and I just had a crash with my RTS game I'll go for the mouse upgrade.
    In order to do that there's 2 things i'd like to ask you about.
    The first isn't that important but i want to take the chance to tell you: the mouse driver we're referring to is the KMWDFILTER.sys, that's the driver i renamed to .old and the mouse didn't work and then installing it again created another KMWDFILTER.sys. The thing is if I go to the device manager I find out that the mouse driver isn't the KMWDFILTER.sys dated 29/04/2009 but mouclass.sys and mouhid.sys which are way older (2006) as you can see in the picture, ... i just wanted to mention it.



    The second question is if you think this mouse would do the job:
    Microsoft Muis Wireless Mobile Mouse 1000 Product Details bij MyCom
    or perhaps you could give me a piece of advice about some other mouse with full win7 compatibility.
    Thanks again.
    Marcos
      My Computer


  10. Posts : 11,991
    Windows 7 Ultimate 32 bit
       #20

    According to the specifications tab, that mouse in your link will work. It will work on these systems: Windows 7, Vista, XP\nMac OS X 10.4x10.6x. You can check hardware and software compatibility at this link (note that this link is to the US - English site): Windows 7 Compatibility: Software Programs & Hardware Devices: Find Updates, Drivers, & Downloads

    Those two mouse drivers are generic Microsoft mouse drivers and older ones at that. The dates of Microsoft drivers are not as important as the dates of third party drivers. You have at least three more Microsoft drivers on your system that are older than 13 July 2009 and there are no updates for them. They are just fine.

    Here are my mouse drivers:

    Attachment 130034 Attachment 130035

      My Computer


 
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