my windows 7 sometimes suddenly crashes

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  1. Posts : 45
    Windows 7 Home Premium x64
    Thread Starter
       #21

    Attachment 132624
    Attachment 132625

    Hi Carl, back again, I hope this new year is coming smooth for you
    I just installed my brand new Microsoft mouse, so I erased the KMWDFILTER.sys, the driver which we had doubts about.
    I send you updated info to ask you if you could please confirm that I don't have any conflicts or old drivers around. As you see the mouse driver is still 2006 :P, but i remember you told me that doesn't matter if it's a Microsoft driver, the mouse i bought can be found in the W7 compatibility center's list.
    I was working a bit about memory and bios settings (setting timings and voltage to manual and that kind of stuff), I think my system stop crashing before I changed the mouse, we'll see. If I have a crash again you'll hear from me :)
    Thanks a lot Carl.
    Marcos
    Last edited by marcosdipaolo; 17 Jan 2011 at 12:38.
      My Computer


  2. Posts : 45
    Windows 7 Home Premium x64
    Thread Starter
       #22

    Hi, tot the info I sent you to see I have to add that my cpu was overheating quite a lot, the cores were reching the 85 degrees, just bought a can of compressed air and cleaned it, 20 degrees less :), i had a crashed after the installation of the new mouse but probably that had something to do with the crashes.
      My Computer


  3. Posts : 11,991
    Windows 7 Ultimate 32 bit
       #23

    Heat can definitely cause a crash. The system shuts down to protect the hardware. Good job on cleaning up the machine. That reminds me that I have to do that, too, :)
      My Computer


  4. Posts : 45
    Windows 7 Home Premium x64
    Thread Starter
       #24

    Hi Carl, unfortunately my system keep crashing.
    I'll describe last two times it happened.
    The first one was playing piano (i'm musician and I use Kontakt 4 from Native Instruments), i trigger the sounds with a MIDI keyboard using sample libraries hosted in my harddrive through Kontakt which is a sampler soft.
    Second time again it was playing the RST game I play, i realize t's about to crash when big part of the in-game audio stop playing, i just keep hearing certain audio layers but most of all is gone, then seconds later the game crash, but if I take it easy and don't give like a million instructions to the pc and only wait, then the pc comes back from the crashing after a coupe of minutes, of course in the meantime i lost connection with the players i was playing with but the fact is the PC comes back.
    I don't know anymore what to send you, jcgriff2.zip? DXdiag? screenshots from CPU-Z, GPU-Z, CPUID HW Monitor? I want to add that memory was successfully tested with memtest86 and it's working in the right freq and with the right voltages and latencies; and the heat sink is clean and there are not heat issues.
    I have the feeling that the fact the pc comes back is in a way a good hint? audio? i use different devices when i play the game (built in motherboard audio) and when i play piano (firewire MOTU interface).
    Thanks a lot Carl, i'm really in need of some light....,
    Marcos
      My Computer


  5. Posts : 11,991
    Windows 7 Ultimate 32 bit
       #25

    If I understand correctly, you are getting crashes; but not BSOD's and depending on the load, your computer sometimes recovers on its own, is this correct? To answer your question, yes, the computer recovering on its own is a good sign. Please upload jcgriff2; I would like to take a look at the app (application) crashes.

    Here is some reading you can do on Firewire. I am not suggesting that you make any changes at this time and don't make any Firewire changes with creating a restore point or a system image.

    https://www.sevenforums.com/crashes-d...4bit-bsod.html

    How to Revert the Win7 1394ohci.sys to the Legacy Driver

    RME User Forum / Hotfix for Windows 7 Firewire Driver (1394ohci.sys)

      My Computer


  6. Posts : 45
    Windows 7 Home Premium x64
    Thread Starter
       #26

    CarlTR6 said:
    If I understand correctly, you are getting crashes; but not BSOD's and depending on the load, your computer sometimes recovers on its own, is this correct? To answer your question, yes, the computer recovering on its own is a good sign. Please upload jcgriff2; I would like to take a look at the app (application) crashes.

    Here is some reading you can do on Firewire. I am not suggesting that you make any changes at this time and don't make any Firewire changes with creating a restore point or a system image.

    https://www.sevenforums.com/crashes-d...4bit-bsod.html

    How to Revert the Win7 1394ohci.sys to the Legacy Driver

    RME User Forum / Hotfix for Windows 7 Firewire Driver (1394ohci.sys)

    Yes, this is correct. Here I upload the Windows_NT6_BSOD_jcgriff2
    As you asked me I didn't modify any firewire drivers or anything.
    Attachment 136533
    Thanks a lot Carl
    Marcos
      My Computer


  7. Posts : 45
    Windows 7 Home Premium x64
    Thread Starter
       #27

    marcosdipaolo said:
    CarlTR6 said:
    If I understand correctly, you are getting crashes; but not BSOD's and depending on the load, your computer sometimes recovers on its own, is this correct? To answer your question, yes, the computer recovering on its own is a good sign. Please upload jcgriff2; I would like to take a look at the app (application) crashes.

    Here is some reading you can do on Firewire. I am not suggesting that you make any changes at this time and don't make any Firewire changes with creating a restore point or a system image.

    https://www.sevenforums.com/crashes-d...4bit-bsod.html

    How to Revert the Win7 1394ohci.sys to the Legacy Driver

    RME User Forum / Hotfix for Windows 7 Firewire Driver (1394ohci.sys)

    Yes, this is correct. Here I upload the Windows_NT6_BSOD_jcgriff2
    As you asked me I didn't modify any firewire drivers or anything.
    Attachment 136533
    Thanks a lot Carl
    Marcos
    Hi Carl
    I was wondering if you had some time to look up the Windows_NT6_BSOD_jcgriff2 I sent you. I was reading a bit the links you suggested, but waiting for instructions.
    Thanks and sorry you probably have lotta work.
      My Computer


  8. Posts : 45
    Windows 7 Home Premium x64
    Thread Starter
       #28

    Hi Carl or any other moderator.
    I'm wondering if this thread stopped having support because it was flagged as solved when it wasn't.
    I'm still totally frustrated about my problem, just had it again in the middle of a match of my strategy game
    Don't know what to do....
      My Computer


  9. Posts : 2,566
    Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
       #29

    I have got a staff member to un solve this thread.
      My Computer


  10. Posts : 45
    Windows 7 Home Premium x64
    Thread Starter
       #30

    Ok, i've sent the Windows_NT6_BSOD_jcgriff2 already so i wait.
    Thanks.
      My Computer


 
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