my windows 7 sometimes suddenly crashes

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  1. Posts : 45
    Windows 7 Home Premium x64
    Thread Starter
       #31

    Hi Dean, sorry but the thread is still tagged as solved and i didn't get any answer.
    Carl told me he would take a look at the app (application) crashes but no answer so far.
    Any news?
      My Computer


  2. Posts : 11,991
    Windows 7 Ultimate 32 bit
       #32

    Hi, Marcos. I am very sorry for the delay in replying. We has a death in our extended family and I have been out of town and not online.

    Thank you for uploading the JXGriff files. I did look through the JCGriff information. Your latest application crashes were caused by PFPortChecker. Something else could be conflicting and causing Prt Checker to crash. Try uninstalling PortChecker and see if this helps your system's stability. Post back and let me know.
      My Computer


  3. Posts : 45
    Windows 7 Home Premium x64
    Thread Starter
       #33

    CarlTR6 said:
    Hi, Marcos. I am very sorry for the delay in replying. We has a death in our extended family and I have been out of town and not online.

    Thank you for uploading the JXGriff files. I did look through the JCGriff information. Your latest application crashes were caused by PFPortChecker. Something else could be conflicting and causing Prt Checker to crash. Try uninstalling PortChecker and see if this helps your system's stability. Post back and let me know.
    Oh! so sorry to hear!! I wish you strength for you and you're beloved ones.

    I installed the port checker not long ago, way after the crashes began. I'll uninstall it though, don't need it anymore.
    Last time it crashed i had some monitoring software running, like the MooO system monitor in order to see which app was draining cpu power at the time. It turned out that probably the crash also freezed the monitor soft so the information it was giving me might not be good, but i could see mostly the cpu loader busy with audiodg and dwm. After some reading i realized many people has problems with audiodg draining lots of resources, so I changed some settings in my audio device, i ticked the box "disable all enhancements" (even though i didn't have any enhancement enabled) and in 'advanced' I unticked the two boxes under "Exclusive mode".
    This together with uninstalling Port checker probably will do it?
    And another thing, I belong to a community of the strategy game i play and their support guy told me that i should disable my second monitor while playing? (I have dual screen) and also that it could be a PSU related problem (I have a Corsair 650W), none of these rings the bell for me but perhaps it does for you.
    I also fixed the latencies, voltage and Command rate of my RAM in the bios, they were set as auto.

    Thanks a lot Carl to give me support after what happened in your family.

    Marcos
    Last edited by marcosdipaolo; 16 Feb 2011 at 13:01.
      My Computer


  4. Posts : 11,991
    Windows 7 Ultimate 32 bit
       #34

    Marcos, you are very welcome for the help and thank you for the condolences.

    Let's see how your system does with the changes you made. I hope they will help the stability of your system.
      My Computer


  5. Posts : 45
    Windows 7 Home Premium x64
    Thread Starter
       #35

    CarlTR6 said:
    Marcos, you are very welcome for the help and thank you for the condolences.

    Let's see how your system does with the changes you made. I hope they will help the stability of your system.
    Hi Carl:
    Unfortunately I had a crash again. I actually believed that I'd solved it, then i tried the dual monitor and then i had a crash, then i thought it might be that, but a day after i disabled the second monitor it happened again. Same Behavior, it freezes and then it comes back.
    I ran inmediately the Windows_NT6_BSOD_jcgriff2 and here it goes
    Attachment 140669
    Just to help you I ran the Windows_NT6_BSOD_jcgriff2 the 27th of February at 3:00 AM approximately, the crashed occurred about 10 min earlier, so 2:50 AM, in case that helps. I have Win7 x64 SP1 (just installed sp1).
    Thanks again.
      My Computer


  6. Posts : 2,566
    Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
       #36

    No Minidumps in the jcgriff folder. Go to :\Windows\Minidump and upload the latest 5.
      My Computer


  7. Posts : 11,991
    Windows 7 Ultimate 32 bit
       #37

    Hi, Dean, his computer is freezing and apps are crashing. He has not had a BSOD lately.

    Hi, Marcos, I am glad that you installed SP1. I am sorry to hear that you are still having freezes and crashes. Here is something that another of the BSOD squad posted in another thread on freezes.
    Quoted from Richc46

    Here are my solutions to freezing, and an excellent article, which I hope is of some help
    Go to search type device manager and look for any yellow warning markers
    Download and run malwarebytes, a full scan after you update
    Run antivirus scan
    Check memory with memtest86
    Make sure that you are not over heating.
    Try in safe mode; report back if it works properly.
    Try a clean boot
    Make sure PSU is working properly
    If overclocking, restore to original
    Test hard drive at company website.
    Test in safe mode, does it still happen?
    Try with clean boot..
    http://support.microsoft.com/kb/929135

    http://www.geekstogo.com/forum/topic...ing-memtest86/
    http://support.microsoft.com/kb/929135
    http://malwarebytes.org/
    http://www.almico.com/speedfan.php

    http://ezinearticles.com/?Troublesho...blems&id=39981



    It may be time to try some of things in the Firewire references I gave you in a previous post. Be sure to create a restore point and/or a system image prior to making any Firewire changes.

      My Computer


  8. Posts : 2,566
    Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
       #38

    CarlTR6 said:
    Hi, Dean, his computer is freezing and apps are crashing. He has not had a BSOD lately.

    Hi, Marcos, I am glad that you installed SP1. I am sorry to hear that you are still having freezes and crashes. Here is something that another of the BSOD squad posted in another thread on freezes.
    Quoted from Richc46

    Here are my solutions to freezing, and an excellent article, which I hope is of some help
    Go to search type device manager and look for any yellow warning markers
    Download and run malwarebytes, a full scan after you update
    Run antivirus scan
    Check memory with memtest86
    Make sure that you are not over heating.
    Try in safe mode; report back if it works properly.
    Try a clean boot
    Make sure PSU is working properly
    If overclocking, restore to original
    Test hard drive at company website.
    Test in safe mode, does it still happen?
    Try with clean boot..
    http://support.microsoft.com/kb/929135

    http://www.geekstogo.com/forum/topic...ing-memtest86/
    http://support.microsoft.com/kb/929135
    http://malwarebytes.org/
    http://www.almico.com/speedfan.php

    http://ezinearticles.com/?Troublesho...blems&id=39981



    It may be time to try some of things in the Firewire references I gave you in a previous post. Be sure to create a restore point and/or a system image prior to making any Firewire changes.

    ...
    marcosdipaolo said:
    Just to help you I ran the Windows_NT6_BSOD_jcgriff2 the 27th of February at 3:00 AM approximately, the crashed occurred about 10 min earlier, so 2:50 AM, in case that helps. I have Windows 7 x64 SP1 (just installed sp1).
    Thanks again.
      My Computer


  9. Posts : 11,991
    Windows 7 Ultimate 32 bit
       #39

    The crash he is referring to is an app crash, a freeze. It did not cause a BSOD, at least that is my understanding.
      My Computer


  10. Posts : 45
    Windows 7 Home Premium x64
    Thread Starter
       #40

    Hi Carl, It just hanged again (about 2 min and came back),
    -the firewire's driver is a "legacy" now and
    -i did a clean boot (disable services beside microsoft's and disable startup items)
    -Did Malware check
    -Checked temps (processor cores, HDD's, GPU)
    -No conflicts in Device manager
    -no driver conflicts (as soon as we cleaned it up already?)
    -Checked memory with memtest
    -Checked my HDD for errors
    and still....
    in case you want it i upload a new Windows_NT6_BSOD_jcgriff2 but i did yesterday anyways.
    Attachment 140908
    It keep happening playing my RTS, and I cannot try in safe mode since the game doesn't work.
    Thanks
      My Computer


 
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