Blue Screen after trying to install game program


  1. SgtXerxes
    Posts : 1
    Windows 7
       New #1

    Blue Screen after trying to install game program


    Here is what I am getting after trying install a game for my daughter.

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 1033
    Additional information about the problem:
    BCCode: 3b
    BCP1: 00000000C0000005
    BCP2: FFFFF80002D260C0
    BCP3: FFFFF880090BE620
    BCP4: 0000000000000000
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1

    Is this an easy fix? or am I gonna have to take this back and repalce it?
      My Computer
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  3. DeanP
    Posts : 2,566
    Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
       New #2

    Hello SgtXerxes and welcome to the forums.

    Please follow this instruction:
    https://www.sevenforums.com/crashes-d...tructions.html

    It will give us more information about the blue screen and what's causing it.

    Happy New Year

    Dean
      My Computer
    Quote Quote

 

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