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Windows 7: BSOD shortly after startup

25 Dec 2010   #1
funkyluap

Windows 7 Home Premium 32bit
 
 
BSOD shortly after startup

Hey all,

My computer was working fine one day and the next day I got a BSOD just after Windows had loaded and every time since unless I start in safe mode. A system restore didn't even work.

Have added the zip file of the dump but couldn't run a system health report as it kept saying 'The system cannot find the path specified.'

I own an Asus EeePC T101MT bought in August this year.
It came with Windows 7 (32-bit) and a friend of mine reinstalled it the same day (in August).

Any help would be greatly appreciated!


My System SpecsSystem Spec
.
25 Dec 2010   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by funkyluap View Post
Hey all,

My computer was working fine one day and the next day I got a BSOD just after Windows had loaded and every time since unless I start in safe mode. A system restore didn't even work.

Have added the zip file of the dump but couldn't run a system health report as it kept saying 'The system cannot find the path specified.'

I own an Asus EeePC T101MT bought in August this year.
It came with Windows 7 (32-bit) and a friend of mine reinstalled it the same day (in August).

Any help would be greatly appreciated!

These were caused by your AVG. Remove and replace with Microsoft Security Essentials. Also remove rapportPG

AVG - Download tools

http://www.microsoft.com/security_essentials/

Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\Windows_NT6_BSOD_jcgriff2\122310-32292-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16617.x86fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0x81c1c000 PsLoadedModuleList = 0x81d64810
Debug session time: Thu Dec 23 17:32:35.244 2010 (GMT-5)
System Uptime: 0 days 0:02:21.040
Loading Kernel Symbols
.

Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.

..............................................................
................................................................
.....................
Loading User Symbols
Loading unloaded module list
........
0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

CRITICAL_OBJECT_TERMINATION (f4)
A process or thread crucial to system operation has unexpectedly exited or been
terminated.
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arguments:
Arg1: 00000003, Process
Arg2: 86256b38, Terminating object
Arg3: 86256ca4, Process image file name
Arg4: 81e44dd0, Explanatory message (ascii)

Debugging Details:
------------------

*** WARNING: Unable to verify timestamp for RapportPG.sys
*** ERROR: Module load completed but symbols could not be loaded for RapportPG.sys
*** WARNING: Unable to verify timestamp for AVGIDSShim.sys
*** ERROR: Module load completed but symbols could not be loaded for AVGIDSShim.sys

PROCESS_OBJECT: 86256b38

IMAGE_NAME:  csrss.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  0

MODULE_NAME: csrss

FAULTING_MODULE: 00000000 

PROCESS_NAME:  csrss.exe

EXCEPTION_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x.

BUGCHECK_STR:  0xF4_IOERR

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

CURRENT_IRQL:  0

STACK_TEXT:  
a7ca5c70 81ef80d7 000000f4 00000003 86256b38 nt!KeBugCheckEx+0x1e
a7ca5c94 81e7bed2 81e44dd0 86256ca4 86256da8 nt!PspCatchCriticalBreak+0x71
a7ca5cc4 81e7dd6f 86256b38 86892030 c0000006 nt!PspTerminateAllThreads+0x2d
a7ca5cf8 8b82aeb7 ffffffff c0000006 00000000 nt!NtTerminateProcess+0x1a2
WARNING: Stack unwind information not available. Following frames may be wrong.
a7ca5d0c a332c86c ffffffff c0000006 ffffffff RapportPG+0xeb7
a7ca5d34 76f564f4 badb0d00 00dff960 00000000 AVGIDSShim+0x286c
a7ca5d38 badb0d00 00dff960 00000000 00000000 0x76f564f4
a7ca5d3c 00dff960 00000000 00000000 00000000 0xbadb0d00
a7ca5d40 00000000 00000000 00000000 00000000 0xdff960


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

FAILURE_BUCKET_ID:  0xF4_IOERR_IMAGE_csrss.exe

BUCKET_ID:  0xF4_IOERR_IMAGE_csrss.exe

Followup: MachineOwner
---------
My System SpecsSystem Spec
27 Dec 2010   #3
funkyluap

Windows 7 Home Premium 32bit
 
 

Hi again,

So I uninstalled AVG and RapportPG but now shortly after Windows has loaded, normally about the time when the BSOD was happening, the screen instead goes black and won't respond until I turn the computer off and on again in which case I have to restart in safe mode and can't install anything.

Do you know what might be causing this? And how I could fix it?
My System SpecsSystem Spec
.

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 BSOD shortly after startup




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