reboots when im not looking!

polishmike · 27 Dec 2010

Hello!
- x86 (32-bit) or x64 ? 64
- the original installed OS on the system? Windows 7
- an OEM or full retail version? Full retail

- What is the age of system (hardware)? Few months
- What is the age of OS installation? few weeks

I recently installed a fresh image of win7 x64 on a freshly formatted harddrive of mine after needing to RMA my primary harddrive.
For a little bit of history, my primary started to fail, so went to return it, in place i used a new harddrive, and i seem to get bsods errors. after trying this current hard drive im getting the same errors.

The problem occurs when leave my computer, Sometimes i would be playing a game, installing a program then go get a drink or something of the sort and come back to my computer being restarted and windows trying to send an error report to microsoft.
I've tried reinstalling my video card drivers but it seemingly did not help.

I've only noticed these errors when i installed the new harddrives. Any suggestions? Hopefully this zip is sufficient, and Thanks in advance!

yowanvista · 27 Dec 2010

Dumps blame atikmdag.sys, your ATI display drivers

- Boot into safe mode with networking
- Uninstall the ATI drivers including Catalyst Control Center
- Use driver sweeper to remove leftover ATI display driver files Guru3D - Driver Sweeper
- Install the latest drivers ATI Radeon
- Reboot into normal mode

Jonathan_King · 27 Dec 2010

Hello, welcome!

The dumps seem to point to a video error, which has nothing to do with a hard drive issue. That's not completely surprising, though. What if the PSU is underpowered? What is the make/model of your PSU?

There are two older drivers running, both of which have been known to cause BSODs in the past. Very doubtful this is the cause, but it can't hurt to update anyway. Links to the right.

Code:

netr28x.sys  Wed Feb 25 22:02:09 2009 (49A60631) - RALINK SOFTWARE END USER LICENSE AGREEMENT
Rt64win7.sys Thu Feb 26 04:04:13 2009 (49A65B0D) - Realtek

...Summary of the dumps:

Code:


Built by: 6001.18427.x86fre.vistasp1_gdr.100218-0019
Debug session time: Sun Dec 26 17:59:39.545 2010 (UTC - 5:00)
System Uptime: 0 days 0:16:01.256
Probably caused by : ntkrpamp.exe ( nt!ObpCloseHandleTableEntry+1b7 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x93
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x93_nt!ObpCloseHandleTableEntry+1b7
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

Yowan posted first; I typed up a reply and then left without posting it. Rather than deleting it, I figured two replies could not hurt.

polishmike · 28 Dec 2010

so far seems to be okay! thanks for all your help! and also to note on the powersupply its an OCZ 700 watt psu. not sure of the exact model# but i do believe it to be set up correctly ect. thanks again!!

Jonathan_King · 28 Dec 2010

Great to hear it. :)

Just curious, what did you change?

polishmike · 28 Dec 2010

actually, i spoke too soon

i went into the shower and came back and my computer bsod'd again. i followed yowans instructions and i did update my wireless driver. ill attach the updated file in hopes something else could be causing it?

additional info:
gfx card: radeon 6850
processor: amd phenom ii x6 1055t
ram: 4gb ddr3
psu: 700watt

Jonathan_King · 31 Dec 2010

Again, a video error. Could you have bumped the graphics card while installing the new drive? Try removing the card and installing it again.

Do you have another card you can try? Perhaps borrow one from a friend.

...Summary of the dumps:

Code:


Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Tue Dec 28 14:47:40.857 2010 (UTC - 5:00)
System Uptime: 0 days 20:55:04.199
Probably caused by : atikmdag.sys ( atikmdag+90817 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  dwm.exe
FAILURE_BUCKET_ID:  X64_0x3B_atikmdag+90817
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``