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#1
Various BSOD errors and can't recover from CD
Got one of my kids a new laptop for Christmas and having BSOD problems, bought it from an auction so can’t return it. It’s an ASUS X5DC, intel D220, with 3gb memory and 250gh HD. Its running Widows 7 64 bit OEM. I set it up before Xmas and loaded AVG, Superantispyware and Firefox which we all prefer, it was OK at first but started to give BSOD errors after some on line games were installed (Puzzle Pirates and Grand Fantasia) the kids have played these for some time on other machines with very little problem. There have been a number of errors including “IRQL not less or equal to” and “page fault in nonpaged area”. I was able to boot in safe mode and removed the new software hoping to clear the fault but no luck, I then decided to use the Asus recovery disk as advised in some forums, I tried each option recover first partition, entire HD and entire HD with 2 partitions but none worked, got up to 63% once but then blue screened again with “IRQL not less or equal to”. Now can't use safe mode or anything other than booting from recovery CD so don't know how to access the dump files, not sure where to go next. Any help on how to make my 13 year old daughter happy again would be appreciated.
Thanks
Rob