Appcrash Help needed please.


  1. Posts : 3
    windows 7
       #1

    Appcrash Help needed please.


    Hi a newbie here.

    Recently installed PDF converter program which worked fine on my old computer. Now cannot get anything other than below. Tried reinstalling but nothing. Any suggestions?

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: PDFPlus.exe
    Application Version: 8.0.0.1
    Application Timestamp: 44e2fda4
    Fault Module Name: PDFCore7.dll
    Fault Module Version: 0.0.0.0
    Fault Module Timestamp: 44e2b4b6
    Exception Code: c0000005
    Exception Offset: 0002918b
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 2057
    Additional Information 1: a5b5
    Additional Information 2: a5b5005caf06397adf2d369b74119a79
    Additional Information 3: 60c1
    Additional Information 4: 60c11040dcb16ebb844724425b0af517
      My Computer


  2. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #2

    Uninstall it using Revo uninstaller then remove the leftover files and reinstall it
    Revo Uninstaller Pro - Uninstall Software, Remove Programs easily
      My Computer


  3. Posts : 3
    windows 7
    Thread Starter
       #3

    Appcrash Help needed please.


    Done that but no change
      My Computer


  4. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #4
      My Computer


  5. Posts : 3
    windows 7
    Thread Starter
       #5

    Tried that too thanks, no difference. On installation of program I am getting the update service does not recognize the program Error 13000. Dont know if that helps. Would it have anything to do with the fact I am trying to install an old version instead of purchasing a new one?
      My Computer


  6. Posts : 1
    Win 7 professional 32bit
       #6

    Hello,

    As I start my notebook HP G62 130eg, I receive an error message, which says that Microsoft.exe has stopped working. Please, kindly reply what could be the solution? thank you.

    Suman
      My Computer


 

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