Getting BSOD, Please Help

SlasherIT · 01 Jan 2011

Hi,

Did you check the new minidump file?

Thanks,
Slasher

CarlTR6 · 01 Jan 2011

SlasherIT said:

Hi,

It also didn't work properly with XP installed. Are you sure I can't make it work? As I really need it. If I wanted to disable it, couldn't I just disable it from Device Manager?

Disabling it sometimes does not prevent the drivers from loading. You would be better off to rename the driver; then you know the driver will not load. You can then disable it in Device Manager.

You are not going to be able to make it work with Win 7; it was not designed for Win 7. Trying to make it work in Win 7 is akin to trying to make a 1960's VW Beetle front end work on a 2010 Porsche Carrera. :) To explain, Win 7 is a totally new operating system; it is not an evolution from XP. Therefore software and hardware designed for XP will not run in Win 7.

SlasherIT said:

Hi,

Did you check the new minidump file?

Thanks,
Slasher

I missed that; thank you for pointing it out. The dump directly blames smserial.sys, Motorola SM56 voice modem driver. This is a 2007 driver and is not going to work with Win 7. If you do not use the modem, that is, if you do not use a dialup connection, rename this driver from .sys to .old. Reboot. The driver will not load.

You have made progress with your drivers. These are outdated drivers I still see loaded on your system.

camcaud.sys Thu Apr 29 17:09:17 2004 - Conexant Audio Driver by Conexant Systems Inc. Conexant: Support.

camchal.sys Thu Apr 29 17:10:04 2004 - CAMCHALA by Conexant Systems Inc. Conexant: Support.

EMCR7SK.sys Thu Sep 09 22:44:26 2004 - ENE PCI Memory Card Reader Driver - ENE PCI Memory Card Reader Driver - ENE Technology Inc. Products---ENE TECHNOLOGY INC. This card reader is obsolete. Uninstall it.

nscirda.sys Sat Jan 19 00:55:24 2008 - NSC Fast Infrared Driver. Try to update this driver through Windows Update. If there is no update, uninstall the device.

nv4_mini.sys Wed Dec 10 22:08:39 2003 - nVidia Compatible Miniport Driver. Drivers - Download NVIDIA Drivers.

smserial.sys Mon Jan 29 10:26:20 2007 - Motorola SM56 voice modem driver. OEM - none at Motorola Home - Motorola USA. You might try updating this driver from your computer manufacturer's website

Code:

Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16617.x86fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0x8284b000 PsLoadedModuleList = 0x8298a570
Debug session time: Fri Dec 31 21:18:15.026 2010 (GMT-5)
System Uptime: 0 days 2:00:00.041
Loading Kernel Symbols
...............................................................
................................................................
........................
Loading User Symbols
Loading unloaded module list
........
1: kd> !Analyze
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {ffffffe8, 1, 828a3429, 0}

*** WARNING: Unable to verify timestamp for smserial.sys
*** ERROR: Module load completed but symbols could not be loaded for smserial.sys
Probably caused by : smserial.sys ( smserial+5ac2 )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced.  This cannot be protected by try-except,
it must be protected by a Probe.  Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: ffffffe8, memory referenced.
Arg2: 00000001, value 0 = read operation, 1 = write operation.
Arg3: 828a3429, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 00000000, (reserved)

Debugging Details:
------------------


WRITE_ADDRESS: GetPointerFromAddress: unable to read from 829aa700
Unable to read MiSystemVaType memory at 8298a0c0
 ffffffe8 

FAULTING_IP: 
nt!ObfReferenceObjectWithTag+2a
828a3429 f00fc106        lock xadd dword ptr [esi],eax

MM_INTERNAL_CODE:  0

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x50

PROCESS_NAME:  System

CURRENT_IRQL:  0

TRAP_FRAME:  8c41bbe4 -- (.trap 0xffffffff8c41bbe4)
ErrCode = 00000002
eax=00000001 ebx=8676d4f0 ecx=00000000 edx=746c6644 esi=ffffffe8 edi=8559f0f0
eip=828a3429 esp=8c41bc58 ebp=8c41bc60 iopl=0         nv up ei pl nz na po nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010202
nt!ObfReferenceObjectWithTag+0x2a:
828a3429 f00fc106        lock xadd dword ptr [esi],eax ds:0023:ffffffe8=????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from 82883988 to 828a9c46

STACK_TEXT:  
8c41bbcc 82883988 00000001 ffffffe8 00000000 nt!MmAccessFault+0xbf
8c41bbcc 828a3429 00000001 ffffffe8 00000000 nt!KiTrap0E+0xdc
8c41bc60 828a33f6 00000000 8c41bc78 8289faaf nt!ObfReferenceObjectWithTag+0x2a
8c41bc6c 8289faaf 867db0c0 8c41bc90 8289fa95 nt!ObfReferenceObject+0x12
8c41bc78 8289fa95 8668e7f8 91850a52 00000001 nt!IoQueueWorkItemEx+0x11
8c41bc90 91850ac2 8668e7f8 91850a52 00000001 nt!IoQueueWorkItem+0x1b
WARNING: Stack unwind information not available. Following frames may be wrong.
8c41bcac 91931bed 9184fda0 00000000 00000000 smserial+0x5ac2
8c41bcd8 91931d83 8559f038 8676d438 8559f038 smserial+0xe6bed
8c41bcf8 828619ff 8559f038 8444df08 00000000 smserial+0xe6d83
8c41bd50 82a32d84 857157c8 bff1a813 00000000 nt!PopIrpWorker+0x351
8c41bd90 828d4159 828616ae 857157c8 00000000 nt!PspSystemThreadStartup+0x9e
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19


STACK_COMMAND:  kb

FOLLOWUP_IP: 
smserial+5ac2
91850ac2 ??              ???

SYMBOL_STACK_INDEX:  6

SYMBOL_NAME:  smserial+5ac2

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: smserial

IMAGE_NAME:  smserial.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  45be121c

FAILURE_BUCKET_ID:  0x50_smserial+5ac2

BUCKET_ID:  0x50_smserial+5ac2

Followup: MachineOwner
---------

1: kd> lmtsmn
start    end        module name
8e644000 8e670000   1394ohci 1394ohci.sys Mon Jul 13 19:51:59 2009 (4A5BC89F)
8760e000 87656000   ACPI     ACPI.sys     Mon Jul 13 19:11:11 2009 (4A5BBF0F)
87b1a000 87b74000   afd      afd.sys      Mon Jul 13 19:12:34 2009 (4A5BBF62)
9195f000 91971000   AgileVpn AgileVpn.sys Mon Jul 13 19:55:00 2009 (4A5BC954)
87e8b000 87e9b000   agp440   agp440.sys   Mon Jul 13 19:25:36 2009 (4A5BC270)
877a0000 877a9000   amdxata  amdxata.sys  Tue May 19 13:57:35 2009 (4A12F30F)
99ae1000 99aea000   asyncmac asyncmac.sys Mon Jul 13 19:54:46 2009 (4A5BC946)
87774000 8777d000   atapi    atapi.sys    Mon Jul 13 19:11:15 2009 (4A5BBF13)
8777d000 877a0000   ataport  ataport.SYS  Mon Jul 13 19:11:18 2009 (4A5BBF16)
876b5000 876c0000   BATTC    BATTC.SYS    Mon Jul 13 19:19:15 2009 (4A5BC0F3)
8e670000 8e6e5000   bcmwl6   bcmwl6.sys   Tue Oct 03 22:38:08 2006 (45231E90)
87f1a000 87f21000   Beep     Beep.SYS     Mon Jul 13 19:45:00 2009 (4A5BC6FC)
877ee000 877fc000   blbdrive blbdrive.sys Mon Jul 13 19:23:04 2009 (4A5BC1D8)
8749a000 874a2000   BOOTVID  BOOTVID.dll  Mon Jul 13 21:04:34 2009 (4A5BD9A2)
998b1000 998ca000   bowser   bowser.sys   Mon Jul 13 19:14:21 2009 (4A5BBFCD)
8e784000 8e7cb600   camcaud  camcaud.sys  Thu Apr 29 17:09:17 2004 (40916EFD)
8e740000 8e783100   camchal  camchal.sys  Thu Apr 29 17:10:04 2004 (40916F2C)
87ecd000 87eec000   cdrom    cdrom.sys    Mon Jul 13 19:11:24 2009 (4A5BBF1C)
874e4000 8758f000   CI       CI.dll       Mon Jul 13 21:09:28 2009 (4A5BDAC8)
87e66000 87e8b000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:11:20 2009 (4A5BBF18)
874a2000 874e4000   CLFS     CLFS.SYS     Mon Jul 13 19:11:10 2009 (4A5BBF0E)
8e46f000 8e472700   CmBatt   CmBatt.sys   Mon Jul 13 19:19:18 2009 (4A5BC0F6)
8798c000 879e9000   cng      cng.sys      Mon Jul 13 19:32:55 2009 (4A5BC427)
876ad000 876b5000   compbatt compbatt.sys Mon Jul 13 19:19:18 2009 (4A5BC0F6)
91952000 9195f000   CompositeBus CompositeBus.sys Mon Jul 13 19:45:26 2009 (4A5BC716)
91a6b000 91a78000   crashdmp crashdmp.sys Mon Jul 13 19:45:50 2009 (4A5BC72E)
87800000 87818000   dfsc     dfsc.sys     Mon Jul 13 19:14:16 2009 (4A5BBFC8)
87bf2000 87bfe000   discache discache.sys Mon Jul 13 19:24:04 2009 (4A5BC214)
87e55000 87e66000   disk     disk.sys     Mon Jul 13 19:11:28 2009 (4A5BBF20)
8e400000 8e419000   drmk     drmk.sys     Mon Jul 13 20:36:05 2009 (4A5BD2F5)
91a83000 91a8c000   dump_atapi dump_atapi.sys Mon Jul 13 19:11:15 2009 (4A5BBF13)
91a78000 91a83000   dump_dumpata dump_dumpata.sys Mon Jul 13 19:11:16 2009 (4A5BBF14)
91a8c000 91a9d000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:12:47 2009 (4A5BBF6F)
91a61000 91a6b000   Dxapi    Dxapi.sys    Mon Jul 13 19:25:25 2009 (4A5BC265)
94720000 94737000   dxg      dxg.sys      unavailable (00000000)
8e62a000 8e643a00   EMCR7SK  EMCR7SK.sys  Thu Sep 09 22:44:26 2004 (4141150A)
877dd000 877ee000   fileinfo fileinfo.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
877a9000 877dd000   fltmgr   fltmgr.sys   Mon Jul 13 19:11:13 2009 (4A5BBF11)
879f7000 87a00000   Fs_Rec   Fs_Rec.sys   unavailable (00000000)
87e23000 87e55000   fvevol   fvevol.sys   Fri Sep 25 22:24:21 2009 (4ABD7B55)
87d66000 87d97000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:12:03 2009 (4A5BBF43)
82814000 8284b000   hal      halmacpi.dll Mon Jul 13 19:11:03 2009 (4A5BBF07)
91aa8000 91abb000   HIDCLASS HIDCLASS.SYS Mon Jul 13 19:51:01 2009 (4A5BC865)
91abb000 91ac1480   HIDPARSE HIDPARSE.SYS Mon Jul 13 19:50:59 2009 (4A5BC863)
91a9d000 91aa8000   hidusb   hidusb.sys   Mon Jul 13 19:51:04 2009 (4A5BC868)
9982c000 998b1000   HTTP     HTTP.sys     Mon Jul 13 19:12:53 2009 (4A5BBF75)
87e1b000 87e23000   hwpolicy hwpolicy.sys Mon Jul 13 19:11:01 2009 (4A5BBF05)
8e6e5000 8e6fd000   i8042prt i8042prt.sys Mon Jul 13 19:11:23 2009 (4A5BBF1B)
8771b000 87722000   intelide intelide.sys Mon Jul 13 19:11:19 2009 (4A5BBF17)
8e45d000 8e46f000   intelppm intelppm.sys Mon Jul 13 19:11:03 2009 (4A5BBF07)
91b26000 91b44000   irda     irda.sys     Mon Jul 13 19:53:30 2009 (4A5BC8FA)
8e737000 8e740000   irenum   irenum.sys   Mon Jul 13 19:53:27 2009 (4A5BC8F7)
8e6fd000 8e70a000   kbdclass kbdclass.sys Mon Jul 13 19:11:15 2009 (4A5BBF13)
80bce000 80bd6000   kdcom    kdcom.dll    Mon Jul 13 21:08:58 2009 (4A5BDAAA)
91817000 9184b000   ks       ks.sys       Wed Mar 03 22:57:52 2010 (4B8F2FC0)
87979000 8798c000   ksecdd   ksecdd.sys   Mon Jul 13 19:11:56 2009 (4A5BBF3C)
87af5000 87b1a000   ksecpkg  ksecpkg.sys  Thu Dec 10 23:04:22 2009 (4B21C4C6)
91b44000 91b54000   lltdio   lltdio.sys   Mon Jul 13 19:53:18 2009 (4A5BC8EE)
91af1000 91b0c000   luafv    luafv.sys    Mon Jul 13 19:15:44 2009 (4A5BC020)
87411000 87489000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Mon Jul 13 21:06:41 2009 (4A5BDA21)
91acf000 91ada000   monitor  monitor.sys  Mon Jul 13 19:25:58 2009 (4A5BC286)
8e70a000 8e717000   mouclass mouclass.sys Mon Jul 13 19:11:15 2009 (4A5BBF13)
91ac4000 91acf000   mouhid   mouhid.sys   Mon Jul 13 19:45:08 2009 (4A5BC704)
8775e000 87774000   mountmgr mountmgr.sys Mon Jul 13 19:11:27 2009 (4A5BBF1F)
87eec000 87f12680   MpFilter MpFilter.sys Tue Sep 14 17:23:59 2010 (4C8FE7EF)
99acb000 99ad4200   MpNWMon  MpNWMon.sys  Tue Sep 14 17:23:50 2010 (4C8FE7E6)
998ca000 998dc000   mpsdrv   mpsdrv.sys   Mon Jul 13 19:52:52 2009 (4A5BC8D4)
998dc000 998ff000   mrxsmb   mrxsmb.sys   Sat Feb 27 02:32:02 2010 (4B88CA72)
998ff000 9993a000   mrxsmb10 mrxsmb10.sys Sat Feb 27 02:32:21 2010 (4B88CA85)
9993a000 99955000   mrxsmb20 mrxsmb20.sys Sat Feb 27 02:32:11 2010 (4B88CA7B)
87f73000 87f7e000   Msfs     Msfs.SYS     Mon Jul 13 19:11:26 2009 (4A5BBF1E)
8765f000 87667000   msisadrv msisadrv.sys Mon Jul 13 19:11:09 2009 (4A5BBF0D)
8794e000 87979000   msrpc    msrpc.sys    unavailable (00000000)
87ff5000 87fff000   mssmbios mssmbios.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
87e0b000 87e1b000   mup      mup.sys      Mon Jul 13 19:14:14 2009 (4A5BBFC6)
87a00000 87ab7000   ndis     ndis.sys     Mon Jul 13 19:12:24 2009 (4A5BBF58)
91989000 91994000   ndistapi ndistapi.sys Mon Jul 13 19:54:24 2009 (4A5BC930)
91b9a000 91baa000   ndisuio  ndisuio.sys  Mon Jul 13 19:53:51 2009 (4A5BC90F)
91994000 919b6000   ndiswan  ndiswan.sys  Mon Jul 13 19:54:34 2009 (4A5BC93A)
91a50000 91a61000   NDProxy  NDProxy.SYS  Mon Jul 13 19:54:27 2009 (4A5BC933)
87fe7000 87ff5000   netbios  netbios.sys  Mon Jul 13 19:53:54 2009 (4A5BC912)
87fae000 87fe0000   netbt    netbt.sys    Mon Jul 13 19:12:18 2009 (4A5BBF52)
87ab7000 87af5000   NETIO    NETIO.SYS    Thu Apr 08 22:32:21 2010 (4BBE91B5)
99ad5000 99ae0c00   NisDrvWFP NisDrvWFP.sys Tue Sep 14 17:24:12 2010 (4C8FE7FC)
87f7e000 87f8c000   Npfs     Npfs.SYS     Mon Jul 13 19:11:31 2009 (4A5BBF23)
8e72f000 8e736800   nscirda  nscirda.sys  Sat Jan 19 00:55:24 2008 (479190CC)
87c13000 87c1d000   nsiproxy nsiproxy.sys Mon Jul 13 19:12:08 2009 (4A5BBF48)
8284b000 82c4b000   nt       ntkrnlmp.exe Fri Jun 18 23:55:07 2010 (4C1C3F9B)
8781f000 8794e000   Ntfs     Ntfs.sys     Mon Jul 13 19:12:05 2009 (4A5BBF45)
87f13000 87f1a000   Null     Null.SYS     unavailable (00000000)
89800000 89b40000   nv4_disp nv4_disp.dll unavailable (00000000)
8e473000 8e5b5dc0   nv4_mini nv4_mini.sys Wed Dec 10 22:08:39 2003 (3FD7DFB7)
91b54000 91b9a000   nwifi    nwifi.sys    Mon Jul 13 19:51:59 2009 (4A5BC89F)
87b74000 87b93000   pacer    pacer.sys    Mon Jul 13 19:53:58 2009 (4A5BC916)
8e717000 8e72f000   parport  parport.sys  Mon Jul 13 19:45:34 2009 (4A5BC71E)
8769c000 876ad000   partmgr  partmgr.sys  Mon Jul 13 19:11:35 2009 (4A5BBF27)
99955000 9995c000   parvdm   parvdm.sys   unavailable (00000000)
87667000 87691000   pci      pci.sys      Mon Jul 13 19:11:16 2009 (4A5BBF14)
87722000 87730000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:11:15 2009 (4A5BBF13)
87730000 8775e000   pcmcia   pcmcia.sys   Mon Jul 13 19:19:29 2009 (4A5BC101)
879e9000 879f7000   pcw      pcw.sys      Mon Jul 13 19:11:10 2009 (4A5BBF0E)
9995c000 999f3000   peauth   peauth.sys   Mon Jul 13 20:35:44 2009 (4A5BD2E0)
8e7cc000 8e7fb000   portcls  portcls.sys  Mon Jul 13 19:51:00 2009 (4A5BC864)
87489000 8749a000   PSHED    PSHED.dll    Mon Jul 13 21:09:36 2009 (4A5BDAD0)
91971000 91989000   rasl2tp  rasl2tp.sys  Mon Jul 13 19:54:33 2009 (4A5BC939)
919b6000 919ce000   raspppoe raspppoe.sys Mon Jul 13 19:54:53 2009 (4A5BC94D)
919ce000 919e5000   raspptp  raspptp.sys  Mon Jul 13 19:54:47 2009 (4A5BC947)
919e5000 919fc000   rassstp  rassstp.sys  Mon Jul 13 19:54:57 2009 (4A5BC951)
87bb1000 87bf2000   rdbss    rdbss.sys    Mon Jul 13 19:14:26 2009 (4A5BBFD2)
87f5b000 87f63000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:01:40 2009 (4A5BCAE4)
87f63000 87f6b000   rdpencdd rdpencdd.sys Mon Jul 13 20:01:39 2009 (4A5BCAE3)
87f6b000 87f73000   rdprefmp rdprefmp.sys Mon Jul 13 20:01:41 2009 (4A5BCAE5)
87dde000 87e0b000   rdyboost rdyboost.sys Mon Jul 13 19:22:02 2009 (4A5BC19A)
91baa000 91bbd000   rspndr   rspndr.sys   Mon Jul 13 19:53:20 2009 (4A5BC8F0)
8e61b000 8e62a000   Rtnicxp  Rtnicxp.sys  Thu Jul 23 10:02:57 2009 (4A686D91)
87ba3000 87bb0a60   SCDEmu   SCDEmu.SYS   Mon Apr 12 04:44:34 2010 (4BC2DD72)
999f3000 999fd000   secdrv   secdrv.SYS   Wed Sep 13 09:18:32 2006 (45080528)
9184b000 9193b700   smserial smserial.sys Mon Jan 29 10:26:20 2007 (45BE121C)
87dd6000 87dde000   spldr    spldr.sys    Mon May 11 12:13:47 2009 (4A084EBB)
99a7a000 99acb000   srv      srv.sys      Thu Aug 26 23:31:26 2010 (4C77318E)
99a2b000 99a7a000   srv2     srv2.sys     Thu Aug 26 23:30:45 2010 (4C773165)
999fd000 99a1e000   srvnet   srvnet.sys   Thu Aug 26 23:30:39 2010 (4C77315F)
919fc000 919fd380   swenum   swenum.sys   Mon Jul 13 19:45:08 2009 (4A5BC704)
87c1d000 87d66000   tcpip    tcpip.sys    Sun Jun 13 23:36:59 2010 (4C15A3DB)
99a1e000 99a2b000   tcpipreg tcpipreg.sys Mon Jul 13 19:54:14 2009 (4A5BC926)
87fa3000 87fae000   TDI      TDI.SYS      Mon Jul 13 19:12:12 2009 (4A5BBF4C)
87f8c000 87fa3000   tdx      tdx.sys      Mon Jul 13 19:12:10 2009 (4A5BBF4A)
87b93000 87ba3000   termdd   termdd.sys   Mon Jul 13 20:01:35 2009 (4A5BCADF)
89b50000 89b59000   TSDDD    TSDDD.dll    unavailable (00000000)
8e43c000 8e45d000   tunnel   tunnel.sys   Mon Jul 13 19:54:03 2009 (4A5BC91B)
919fe000 91a0c000   umbus    umbus.sys    Mon Jul 13 19:51:38 2009 (4A5BC88A)
91ac2000 91ac3700   USBD     USBD.SYS     Mon Jul 13 19:51:05 2009 (4A5BC869)
8e60c000 8e61b000   usbehci  usbehci.sys  Mon Jul 13 19:51:14 2009 (4A5BC872)
91a0c000 91a50000   usbhub   usbhub.sys   Mon Jul 13 19:52:06 2009 (4A5BC8A6)
8e5c1000 8e60c000   USBPORT  USBPORT.SYS  Mon Jul 13 19:51:13 2009 (4A5BC871)
91ada000 91af1000   USBSTOR  USBSTOR.SYS  Mon Jul 13 19:51:19 2009 (4A5BC877)
8e5b6000 8e5c1000   usbuhci  usbuhci.sys  Mon Jul 13 19:51:10 2009 (4A5BC86E)
87691000 8769c000   vdrvroot vdrvroot.sys Mon Jul 13 19:46:19 2009 (4A5BC74B)
87f21000 87f2d000   vga      vga.sys      Mon Jul 13 19:25:50 2009 (4A5BC27E)
87f2d000 87f4e000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:25:49 2009 (4A5BC27D)
876c0000 876d0000   volmgr   volmgr.sys   Mon Jul 13 19:11:25 2009 (4A5BBF1D)
876d0000 8771b000   volmgrx  volmgrx.sys  unavailable (00000000)
87d97000 87dd6000   volsnap  volsnap.sys  Mon Jul 13 19:11:34 2009 (4A5BBF26)
87c00000 87c13000   wanarp   wanarp.sys   Mon Jul 13 19:55:02 2009 (4A5BC956)
87f4e000 87f5b000   watchdog watchdog.sys Mon Jul 13 19:24:10 2009 (4A5BC21A)
8758f000 87600000   Wdf01000 Wdf01000.sys Mon Jul 13 19:11:36 2009 (4A5BBF28)
87600000 8760e000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:11:25 2009 (4A5BBF1D)
87fe0000 87fe7000   wfplwf   wfplwf.sys   Mon Jul 13 19:53:51 2009 (4A5BC90F)
944d0000 9471b000   win32k   win32k.sys   unavailable (00000000)
91949000 91952000   wmiacpi  wmiacpi.sys  Mon Jul 13 19:19:16 2009 (4A5BC0F4)
87656000 8765f000   WMILIB   WMILIB.SYS   Mon Jul 13 19:11:22 2009 (4A5BBF1A)
91b0c000 91b26000   WudfPf   WudfPf.sys   Mon Jul 13 19:50:13 2009 (4A5BC835)

Unloaded modules:
99b61000 99bcb000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
99b54000 99b61000   modem.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
99aea000 99b54000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
87e9b000 87ea8000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
87ea8000 87eb3000   dump_ataport
    Timestamp: unavailable (00000000)
    Checksum:  00000000
87eb3000 87ebc000   dump_atapi.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
87ebc000 87ecd000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
9193c000 91949000   modem.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000

SlasherIT · 01 Jan 2011

Hey man,

Thanks loads. I found an update for the Motorola driver as well. You see, in XP, I never had this device, but when updating to Windows 7 it detected this new device, but I lost a device that was called 'Conexant Data Fax Modem with SmartCP'. I used DriverMax to get this update, as it was, unbelievably, the only place on the internet I could find it. It turned out that the Motorola device was actually the Conexant Data Fax Modem, just renamed, or something like that. But I just updated it and it works fine now. Is there any way I can give you another file other than the minidump so that you could tell me if the smserial.sys is still causing problems or not?

Another question. I am about to update the NVIDIA graphics driver, is there a need to uninstall the current NVIDIA driver before I install the new modded driver from LaptopVideo2Go?

Thanks,
Slasher

CarlTR6 · 01 Jan 2011

You are doing a fine job of working with these drivers. I don't know of a way other than dump to see if smserial.sys is still causing problems; but you can check the date of it:

Type cmd in search
Then in the cmd window, type driverquery

This will give you a list of the drivers. Find smserial.sys and check the date.

Regarding the driver question, install the new drivers. Use Driver Sweeper to remove the old nVidia drivers.

SlasherIT · 01 Jan 2011

Hi,

Its still the same date, but I think it might have get fixed. If I get another BSOD, ill upload its mindump.

So, to install the modded driver, I have to use Driver Sweeper to remove the current NVIDIA driver, so there is no more NVIDIA driver left, then I update using the modded driver? How do I use it and how do I get it?

Thanks,
Slasher

CarlTR6 · 01 Jan 2011

Are you asking about Driver Sweeper? Guru3D - Driver Sweeper

SlasherIT · 02 Jan 2011

Hi,

Ok, I will update my NVIDIA Graphics soon, so I just run Driversweeper, then install the new driver, right?

CarlTR6 · 02 Jan 2011

Yes, you are correct.

SlasherIT · 02 Jan 2011

Ok thanks, I will do it as soon as I update all the other drivers.

SlasherIT · 04 Jan 2011

Hi Carl,

Can I use Revo Uninstaller Pro to remove the NVIDIA driver instead of Driver Sweeper as I am more comfortable with it and have been using it for almost a year.

Revo Uninstaller Pro - Free software downloads and software reviews - CNET Download.com

Thanks,
Slasher