BSOD on New Years. Loss of Data & Slow Performance


  1. Posts : 35
    Windows 7 Premium 32-Bit
       #1

    BSOD on New Years. Loss of Data & Slow Performance


    Ok, so I left to go home for Christmas about a week ago and my computer was fine. I get back yesterday and turn on my computer and it says it has to run a disk check. Alot of files were unreadable and ALOT of files were deleted. Once the disk check was done, and windows booted, a BSOD occured. Then I had to do another disk check. Windows finally boots up again and to my dismay, ALOT of my personal files were deleted from my hard drive. Music, movies, etc. Everything else is intact.

    I thought that I could just do a system restore and get everything back but it seems that during the disk check, all my restore points were deleted also. I dont know what's going on but I don't think a virus had anything to do with this because I haven't had internet connection for about a month up until today.

    Also, my computer now randomly goes through periods of slow performance. Sometimes when I right click, it will freeze for 5+ mins. If I click on any other programs, nothing will load. Then I'll get a message that windows isn't responding. But if I wait about 10 mins, then everything I clicked will suddenly all load at once. Like it got stuck or something. But I'm not running any heavy duty programs and my hard drive is 70% free.

    I tried running SFC/scannow also. It gets to about 17% in the verification phase before it says it "found corrupt files but was unable to fix some of them".

    This is not a good way to start off the New Year. I have attached the dump file that occured with the BSOD. Please help! Thanks!
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    legend86 said:
    Ok, so I left to go home for Christmas about a week ago and my computer was fine. I get back yesterday and turn on my computer and it says it has to run a disk check. Alot of files were unreadable and ALOT of files were deleted. Once the disk check was done, and windows booted, a BSOD occured. Then I had to do another disk check. Windows finally boots up again and to my dismay, ALOT of my personal files were deleted from my hard drive. Music, movies, etc. Everything else is intact.

    I thought that I could just do a system restore and get everything back but it seems that during the disk check, all my restore points were deleted also. I dont know what's going on but I don't think a virus had anything to do with this because I haven't had internet connection for about a month up until today.

    Also, my computer now randomly goes through periods of slow performance. Sometimes when I right click, it will freeze for 5+ mins. If I click on any other programs, nothing will load. Then I'll get a message that windows isn't responding. But if I wait about 10 mins, then everything I clicked will suddenly all load at once. Like it got stuck or something. But I'm not running any heavy duty programs and my hard drive is 70% free.

    I tried running SFC/scannow also. It gets to about 17% in the verification phase before it says it "found corrupt files but was unable to fix some of them".

    This is not a good way to start off the New Year. I have attached the dump file that occured with the BSOD. Please help! Thanks!

    Hi and welcome

    this one was caused by your peerblock. I would remove it.

    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\K\Desktop\010111-31777-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
    *http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (4 procs) Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16617.x86fre.win7_gdr.100618-1621
    Machine Name:
    Kernel base = 0x82c1b000 PsLoadedModuleList = 0x82d63810
    Debug session time: Sat Jan  1 05:51:37.503 2011 (GMT-5)
    System Uptime: 0 days 1:19:10.017
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ................................
    Loading User Symbols
    Loading unloaded module list
    .......
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck A, {8db0, 2, 1, 8302e8b3}
    
    *** WARNING: Unable to verify timestamp for pbfilter.sys
    *** ERROR: Module load completed but symbols could not be loaded for pbfilter.sys
    Probably caused by : pbfilter.sys ( pbfilter+2017 )
    
    Followup: MachineOwner
    ---------
    
    3: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    IRQL_NOT_LESS_OR_EQUAL (a)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If a kernel debugger is available get the stack backtrace.
    Arguments:
    Arg1: 00008db0, memory referenced
    Arg2: 00000002, IRQL
    Arg3: 00000001, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: 8302e8b3, address which referenced memory
    
    Debugging Details:
    ------------------
    
    
    WRITE_ADDRESS: GetPointerFromAddress: unable to read from 82d83718
    Unable to read MiSystemVaType memory at 82d63160
     00008db0 
    
    CURRENT_IRQL:  2
    
    FAULTING_IP: 
    hal!KeAcquireQueuedSpinLockRaiseToSynch+33
    8302e8b3 8902            mov     dword ptr [edx],eax
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0xA
    
    PROCESS_NAME:  peerblock.exe
    
    TRAP_FRAME:  9db5cb58 -- (.trap 0xffffffff9db5cb58)
    ErrCode = 00000002
    eax=8db36570 ebx=85a0d0e8 ecx=82d84302 edx=00008db0 esi=85a0d100 edi=00000001
    eip=8302e8b3 esp=9db5cbcc ebp=9db5cbd4 iopl=0         nv up ei ng nz na pe nc
    cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010286
    hal!KeAcquireQueuedSpinLockRaiseToSynch+0x33:
    8302e8b3 8902            mov     dword ptr [edx],eax  ds:0023:00008db0=????????
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from 8302e8b3 to 82c6182b
    
    STACK_TEXT:  
    9db5cb58 8302e8b3 badb0d00 00008db0 9db5cba8 nt!KiTrap0E+0x2cf
    9db5cbcc 82cd6034 855aba70 9d5cb017 9db5cbf0 hal!KeAcquireQueuedSpinLockRaiseToSynch+0x33
    9db5cbd4 9d5cb017 9db5cbf0 85a2f840 855aba70 nt!IoAcquireCancelSpinLock+0xe
    WARNING: Stack unwind information not available. Following frames may be wrong.
    9db5cbfc 82c574bc 85a0d030 855aba70 855aba70 pbfilter+0x2017
    9db5cc14 82e58f6e 85a2f840 855aba70 855abae0 nt!IofCallDriver+0x63
    9db5cc34 82e75d5f 85a0d030 85a2f840 00000000 nt!IopSynchronousServiceTail+0x1f8
    9db5ccd0 82e7853a 85a0d030 855aba70 00000000 nt!IopXxxControlFile+0x6aa
    9db5cd04 82c5e44a 00000150 00000168 00000000 nt!NtDeviceIoControlFile+0x2a
    9db5cd04 775764f4 00000150 00000168 00000000 nt!KiFastCallEntry+0x12a
    0185fdec 00000000 00000000 00000000 00000000 0x775764f4
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    pbfilter+2017
    9d5cb017 ??              ???
    
    SYMBOL_STACK_INDEX:  3
    
    SYMBOL_NAME:  pbfilter+2017
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: pbfilter
    
    IMAGE_NAME:  pbfilter.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4ac05102
    
    FAILURE_BUCKET_ID:  0xA_pbfilter+2017
    
    BUCKET_ID:  0xA_pbfilter+2017
    
    Followup: MachineOwner
    ---------
    
    3: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    IRQL_NOT_LESS_OR_EQUAL (a)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If a kernel debugger is available get the stack backtrace.
    Arguments:
    Arg1: 00008db0, memory referenced
    Arg2: 00000002, IRQL
    Arg3: 00000001, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: 8302e8b3, address which referenced memory
    
    Debugging Details:
    ------------------
    
    
    WRITE_ADDRESS: GetPointerFromAddress: unable to read from 82d83718
    Unable to read MiSystemVaType memory at 82d63160
     00008db0 
    
    CURRENT_IRQL:  2
    
    FAULTING_IP: 
    hal!KeAcquireQueuedSpinLockRaiseToSynch+33
    8302e8b3 8902            mov     dword ptr [edx],eax
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0xA
    
    PROCESS_NAME:  peerblock.exe
    
    TRAP_FRAME:  9db5cb58 -- (.trap 0xffffffff9db5cb58)
    ErrCode = 00000002
    eax=8db36570 ebx=85a0d0e8 ecx=82d84302 edx=00008db0 esi=85a0d100 edi=00000001
    eip=8302e8b3 esp=9db5cbcc ebp=9db5cbd4 iopl=0         nv up ei ng nz na pe nc
    cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010286
    hal!KeAcquireQueuedSpinLockRaiseToSynch+0x33:
    8302e8b3 8902            mov     dword ptr [edx],eax  ds:0023:00008db0=????????
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from 8302e8b3 to 82c6182b
    
    STACK_TEXT:  
    9db5cb58 8302e8b3 badb0d00 00008db0 9db5cba8 nt!KiTrap0E+0x2cf
    9db5cbcc 82cd6034 855aba70 9d5cb017 9db5cbf0 hal!KeAcquireQueuedSpinLockRaiseToSynch+0x33
    9db5cbd4 9d5cb017 9db5cbf0 85a2f840 855aba70 nt!IoAcquireCancelSpinLock+0xe
    WARNING: Stack unwind information not available. Following frames may be wrong.
    9db5cbfc 82c574bc 85a0d030 855aba70 855aba70 pbfilter+0x2017
    9db5cc14 82e58f6e 85a2f840 855aba70 855abae0 nt!IofCallDriver+0x63
    9db5cc34 82e75d5f 85a0d030 85a2f840 00000000 nt!IopSynchronousServiceTail+0x1f8
    9db5ccd0 82e7853a 85a0d030 855aba70 00000000 nt!IopXxxControlFile+0x6aa
    9db5cd04 82c5e44a 00000150 00000168 00000000 nt!NtDeviceIoControlFile+0x2a
    9db5cd04 775764f4 00000150 00000168 00000000 nt!KiFastCallEntry+0x12a
    0185fdec 00000000 00000000 00000000 00000000 0x775764f4
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    pbfilter+2017
    9d5cb017 ??              ???
    
    SYMBOL_STACK_INDEX:  3
    
    SYMBOL_NAME:  pbfilter+2017
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: pbfilter
    
    IMAGE_NAME:  pbfilter.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4ac05102
    
    FAILURE_BUCKET_ID:  0xA_pbfilter+2017
    
    BUCKET_ID:  0xA_pbfilter+2017
    
    Followup: MachineOwner
    ---------
      My Computer


 

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