Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Crashes every few hours...

02 Jan 2011   #1

Windows 7 Professional x64
Crashes every few hours...

Thanks in advance for anyone who helps!

Is Windows 7 . . .
- x86 (32-bit) or x64 ? x64
- the original installed OS on the system? W7 Pro
- an OEM or full retail version? Full Retail

- What is the age of system (hardware)? 1 year
- What is the age of OS installation 1 year

These crashes occur once every few hours, and when the system is at a low load, so I am never around to witness this. Windows automatically restarts.

I've used Driver Sweeper and Device Doctor. All of my drivers are up to date, especially ATI drivers. I've also removed my STPD drivers per this thread (which I think I share many commonalities with) I've attached the report from Speccy so you can see my system specs.

I've run Memtest, Prime95, overnight with no problems. That's the strange thing -when under a heavy load the uptime is good, but when idle it will crash.

None of my chips are overclocked.

My System SpecsSystem Spec
02 Jan 2011   #2

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install

 Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\richc46\AppData\Local\Temp\Temp12_Windows_NT6_BSOD_jcgriff2[1].zip\Windows_NT6_BSOD_jcgriff2\122910-28064-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*c:\symbols*
Executable search path is: 
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`0304e000 PsLoadedModuleList = 0xfffff800`0328be50
Debug session time: Wed Dec 29 21:41:06.115 2010 (GMT-5)
System Uptime: 0 days 17:27:27.128
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
Use !analyze -v to get detailed debugging information.
BugCheck 3B, {c0000005, fffff880048b1817, fffff88007ebf900, 0}
Probably caused by : atikmdag.sys ( atikmdag+90817 )
Followup: MachineOwner
4: kd> !analyze -v
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
An exception happened while executing a system service routine.
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff880048b1817, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff88007ebf900, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
Debugging Details:
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
fffff880`048b1817 8b4820          mov     ecx,dword ptr [rax+20h]
CONTEXT:  fffff88007ebf900 -- (.cxr 0xfffff88007ebf900)
rax=0000000000000000 rbx=fffffa80070f9720 rcx=fffffa8007944890
rdx=0000000000000000 rsi=0000000000000015 rdi=fffffa8007c3c340
rip=fffff880048b1817 rsp=fffff88007ec02d0 rbp=fffffa8007944890
 r8=0000000000000015  r9=fffff88004c73970 r10=0000000000000000
r11=fffff88007ec0420 r12=0000000000000000 r13=fffffa8008666820
r14=0000000000000001 r15=0000000000000000
iopl=0         nv up ei pl zr na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
fffff880`048b1817 8b4820          mov     ecx,dword ptr [rax+20h] ds:002b:00000000`00000020=????????
Resetting default scope
PROCESS_NAME:  dwm.exe
LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff880048b1817
fffff880`07ec02d0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : atikmdag+0x90817
fffff880`048b1817 8b4820          mov     ecx,dword ptr [rax+20h]
SYMBOL_NAME:  atikmdag+90817
FOLLOWUP_NAME:  MachineOwner
MODULE_NAME: atikmdag
IMAGE_NAME:  atikmdag.sys
STACK_COMMAND:  .cxr 0xfffff88007ebf900 ; kb
FAILURE_BUCKET_ID:  X64_0x3B_atikmdag+90817
BUCKET_ID:  X64_0x3B_atikmdag+90817
Followup: MachineOwner
4: kd> lmtsmn
start             end                 module name
fffff880`04293000 fffff880`042d1000   1394ohci 1394ohci.sys Mon Jul 13 20:07:12 2009 (4A5BCC30)
fffff880`01000000 fffff880`01057000   ACPI     ACPI.sys     Mon Jul 13 19:19:34 2009 (4A5BC106)
fffff880`02a71000 fffff880`02a89000   adfs     adfs.SYS     Thu Jun 26 16:52:37 2008 (48640195)
fffff880`05206000 fffff880`0527f000   ADIHdAud ADIHdAud.sys Wed Sep 16 23:04:09 2009 (4AB1A729)
fffff880`02d40000 fffff880`02dca000   afd      afd.sys      Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`04308000 fffff880`0434d000   agarezpf agarezpf.SYS Tue Jul 14 17:12:55 2009 (4A5CF4D7)
fffff880`04366000 fffff880`0437c000   AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
fffff880`00eb4000 fffff880`00ebf000   amdxata  amdxata.sys  Tue May 19 13:56:59 2009 (4A12F2EB)
fffff880`042d9000 fffff880`042fb000   AnyDVD   AnyDVD.sys   Mon Mar 08 17:24:09 2010 (4B957909)
fffff880`042d1000 fffff880`042d9000   ASACPI   ASACPI.sys   Wed May 13 21:25:17 2009 (4A0B72FD)
fffff880`0415e000 fffff880`04164000   AsIO     AsIO.sys     Mon Aug 03 03:03:16 2009 (4A768BB4)
fffff880`04158000 fffff880`0415e000   AsUpIO   AsUpIO.sys   Sun Jul 05 22:21:38 2009 (4A515FB2)
fffff880`0c1a0000 fffff880`0c1ab000   asyncmac asyncmac.sys Mon Jul 13 20:10:13 2009 (4A5BCCE5)
fffff880`00e76000 fffff880`00e7f000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00e7f000 fffff880`00ea9000   ataport  ataport.SYS  Mon Jul 13 19:19:52 2009 (4A5BC118)
fffff880`0537d000 fffff880`0539f000   AtiHdmi  AtiHdmi.sys  Tue Mar 09 05:08:38 2010 (4B961E26)
fffff880`04821000 fffff880`05032000   atikmdag atikmdag.sys Thu Nov 25 21:46:44 2010 (4CEF1F94)
fffff880`041a0000 fffff880`041ec000   atikmpag atikmpag.sys Thu Nov 25 21:16:47 2010 (4CEF188F)
fffff960`008f0000 fffff960`00951000   ATMFD    ATMFD.DLL    Tue Oct 19 23:05:45 2010 (4CBE5C89)
fffff880`02c4f000 fffff880`02c56000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
fffff880`04147000 fffff880`04158000   blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
fffff880`02b6e000 fffff880`02b8c000   bowser   bowser.sys   Mon Jul 13 19:23:50 2009 (4A5BC206)
fffff960`00620000 fffff960`00647000   cdd      cdd.dll      Wed May 19 15:48:26 2010 (4BF4408A)
fffff880`00c4c000 fffff880`00c76000   cdrom    cdrom.sys    Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`00d35000 fffff880`00df5000   CI       CI.dll       Mon Jul 13 21:32:13 2009 (4A5BE01D)
fffff880`013a5000 fffff880`013d5000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00cd7000 fffff880`00d35000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`01503000 fffff880`01576000   cng      cng.sys      Mon Jul 13 19:49:40 2009 (4A5BC814)
fffff880`04356000 fffff880`04366000   CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`06c50000 fffff880`06c5e000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`040a6000 fffff880`04129000   csc      csc.sys      Mon Jul 13 19:24:26 2009 (4A5BC22A)
fffff880`04129000 fffff880`04147000   dfsc     dfsc.sys     Mon Jul 13 19:23:44 2009 (4A5BC200)
fffff880`04097000 fffff880`040a6000   discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
fffff880`01474000 fffff880`0148a000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`053dc000 fffff880`053fe000   drmk     drmk.sys     Mon Jul 13 21:01:25 2009 (4A5BD8E5)
fffff880`06c6a000 fffff880`06c73000   dump_atapi dump_atapi.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`06c5e000 fffff880`06c6a000   dump_dumpata dump_dumpata.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`06c73000 fffff880`06c86000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
fffff880`06c86000 fffff880`06c92000   Dxapi    Dxapi.sys    Mon Jul 13 19:38:28 2009 (4A5BC574)
fffff880`05032000 fffff880`05126000   dxgkrnl  dxgkrnl.sys  Thu Oct 01 21:00:14 2009 (4AC5509E)
fffff880`05126000 fffff880`0516c000   dxgmms1  dxgmms1.sys  Mon Jul 13 19:38:32 2009 (4A5BC578)
fffff880`0408c000 fffff880`04097000   ElbyCDIO ElbyCDIO.sys Fri Jan 01 12:20:27 2010 (4B3E2EDB)
fffff880`00fbf000 fffff880`00fd3000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
fffff880`00c00000 fffff880`00c4c000   fltmgr   fltmgr.sys   Mon Jul 13 19:19:59 2009 (4A5BC11F)
fffff880`01587000 fffff880`01591000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:19:45 2009 (4A5BC111)
fffff880`0143a000 fffff880`01474000   fvevol   fvevol.sys   Fri Sep 25 22:34:26 2009 (4ABD7DB2)
fffff880`0168b000 fffff880`016d5000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
fffff880`042fb000 fffff880`04308000   GEARAspiWDM GEARAspiWDM.sys Mon May 18 08:17:04 2009 (4A1151C0)
fffff800`03005000 fffff800`0304e000   hal      hal.dll      Mon Jul 13 21:27:36 2009 (4A5BDF08)
fffff880`0516c000 fffff880`05190000   HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5)
fffff880`0529b000 fffff880`052b4000   HIDCLASS HIDCLASS.SYS Mon Jul 13 20:06:21 2009 (4A5BCBFD)
fffff880`051f3000 fffff880`051fb080   HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9)
fffff880`0528d000 fffff880`0529b000   hidusb   hidusb.sys   Mon Jul 13 20:06:22 2009 (4A5BCBFE)
fffff880`02aa6000 fffff880`02b6e000   HTTP     HTTP.sys     Mon Jul 13 19:22:16 2009 (4A5BC1A8)
fffff880`016ed000 fffff880`016f6000   hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
fffff880`0418a000 fffff880`041a0000   intelppm intelppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
fffff880`041ec000 fffff880`041fb000   kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`06c35000 fffff880`06c43000   kbdhid   kbdhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff800`00b9b000 fffff800`00ba5000   kdcom    kdcom.dll    Mon Jul 13 21:31:07 2009 (4A5BDFDB)
fffff880`052b9000 fffff880`052fc000   ks       ks.sys       Wed Mar 03 23:32:25 2010 (4B8F37D9)
fffff880`014e9000 fffff880`01503000   ksecdd   ksecdd.sys   Mon Jul 13 19:20:54 2009 (4A5BC156)
fffff880`01660000 fffff880`0168b000   ksecpkg  ksecpkg.sys  Fri Dec 11 01:03:32 2009 (4B21E0B4)
fffff880`05200000 fffff880`05205200   ksthunk  ksthunk.sys  Mon Jul 13 20:00:19 2009 (4A5BCA93)
fffff880`06ce4000 fffff880`06cf9000   lltdio   lltdio.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`06ca0000 fffff880`06cc3000   luafv    luafv.sys    Mon Jul 13 19:26:13 2009 (4A5BC295)
fffff880`0527f000 fffff880`0528d000   MCfilt64 MCfilt64.sys Thu Jul 30 23:40:32 2009 (4A7267B0)
fffff880`00c7f000 fffff880`00cc3000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Mon Jul 13 21:29:10 2009 (4A5BDF66)
fffff880`06c92000 fffff880`06ca0000   monitor  monitor.sys  Mon Jul 13 19:38:52 2009 (4A5BC58C)
fffff880`04000000 fffff880`0400f000   mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`06c43000 fffff880`06c50000   mouhid   mouhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff880`00e5c000 fffff880`00e76000   mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`02c15000 fffff880`02c46000   MpFilter MpFilter.sys Tue Sep 14 20:19:28 2010 (4C901110)
fffff880`02a89000 fffff880`02a99000   MpNWMon  MpNWMon.sys  Tue Sep 14 20:19:30 2010 (4C901112)
fffff880`02b8c000 fffff880`02ba4000   mpsdrv   mpsdrv.sys   Mon Jul 13 20:08:25 2009 (4A5BCC79)
fffff880`02ba4000 fffff880`02bd1000   mrxsmb   mrxsmb.sys   Sat Feb 27 02:52:19 2010 (4B88CF33)
fffff880`02a00000 fffff880`02a4e000   mrxsmb10 mrxsmb10.sys Sat Feb 27 02:52:28 2010 (4B88CF3C)
fffff880`02a4e000 fffff880`02a71000   mrxsmb20 mrxsmb20.sys Sat Feb 27 02:52:26 2010 (4B88CF3A)
fffff880`00ea9000 fffff880`00eb4000   msahci   msahci.sys   Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`02cb4000 fffff880`02cbf000   Msfs     Msfs.SYS     Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`01057000 fffff880`01061000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
fffff880`0148b000 fffff880`014e9000   msrpc    msrpc.sys    Mon Jul 13 19:21:32 2009 (4A5BC17C)
fffff880`04081000 fffff880`0408c000   mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
fffff880`017e9000 fffff880`017fb000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
fffff880`016f7000 fffff880`017e9000   ndis     ndis.sys     Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`043a0000 fffff880`043ac000   ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
fffff880`06d4c000 fffff880`06d5f000   ndisuio  ndisuio.sys  Mon Jul 13 20:09:25 2009 (4A5BCCB5)
fffff880`043ac000 fffff880`043db000   ndiswan  ndiswan.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`05368000 fffff880`0537d000   NDProxy  NDProxy.SYS  Mon Jul 13 20:10:05 2009 (4A5BCCDD)
fffff880`02c00000 fffff880`02c0f000   netbios  netbios.sys  Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff880`02cfb000 fffff880`02d40000   netbt    netbt.sys    Mon Jul 13 19:21:28 2009 (4A5BC178)
fffff880`01600000 fffff880`01660000   NETIO    NETIO.SYS    Thu Apr 08 22:43:59 2010 (4BBE946F)
fffff880`0c0fb000 fffff880`0c110000   NisDrvWFP NisDrvWFP.sys Tue Sep 14 20:20:25 2010 (4C901149)
fffff880`02cbf000 fffff880`02cd0000   Npfs     Npfs.SYS     Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`04075000 fffff880`04081000   nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
fffff800`0304e000 fffff800`0362a000   nt       ntkrnlmp.exe Sat Jun 19 00:16:41 2010 (4C1C44A9)
fffff880`01202000 fffff880`013a5000   Ntfs     Ntfs.sys     Mon Jul 13 19:20:47 2009 (4A5BC14F)
fffff880`02c46000 fffff880`02c4f000   Null     Null.SYS     Mon Jul 13 19:19:37 2009 (4A5BC109)
fffff880`06cf9000 fffff880`06d4c000   nwifi    nwifi.sys    Mon Jul 13 20:07:23 2009 (4A5BCC3B)
fffff880`02dd3000 fffff880`02df9000   pacer    pacer.sys    Mon Jul 13 20:09:41 2009 (4A5BCCC5)
fffff880`011df000 fffff880`011f4000   partmgr  partmgr.sys  Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`0c1ab000 fffff880`0c1b2000   pbfilter pbfilter.sys Mon Sep 28 02:02:08 2009 (4AC05160)
fffff880`00f77000 fffff880`00faa000   pci      pci.sys      Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`011f4000 fffff880`011fb000   pciide   pciide.sys   Mon Jul 13 19:19:49 2009 (4A5BC115)
fffff880`0106e000 fffff880`0107e000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`01576000 fffff880`01587000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
fffff880`0b235000 fffff880`0b2db000   peauth   peauth.sys   Mon Jul 13 21:01:19 2009 (4A5BD8DF)
fffff880`0539f000 fffff880`053dc000   portcls  portcls.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00cc3000 fffff880`00cd7000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
fffff880`00fd3000 fffff880`00fdeae0   PxHlpa64 PxHlpa64.sys Mon Dec 10 18:49:01 2007 (475DD06D)
fffff880`0437c000 fffff880`043a0000   rasl2tp  rasl2tp.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`043db000 fffff880`043f6000   raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
fffff880`04200000 fffff880`04221000   raspptp  raspptp.sys  Mon Jul 13 20:10:18 2009 (4A5BCCEA)
fffff880`04221000 fffff880`0423b000   rassstp  rassstp.sys  Mon Jul 13 20:10:25 2009 (4A5BCCF1)
fffff880`043f8000 fffff880`043fd280   Razerlow Razerlow.sys Mon Nov 07 01:33:11 2005 (436EF527)
fffff880`04024000 fffff880`04075000   rdbss    rdbss.sys    Mon Jul 13 19:24:09 2009 (4A5BC219)
fffff880`04811000 fffff880`0481c000   rdpbus   rdpbus.sys   Mon Jul 13 20:17:46 2009 (4A5BCEAA)
fffff880`02c99000 fffff880`02ca2000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`02ca2000 fffff880`02cab000   rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`02cab000 fffff880`02cb4000   rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
fffff880`01400000 fffff880`0143a000   rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
fffff880`06d5f000 fffff880`06d77000   rspndr   rspndr.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`0423c000 fffff880`04293000   Rt64win7 Rt64win7.sys Thu Mar 04 08:42:52 2010 (4B8FB8DC)
fffff880`011b0000 fffff880`011df000   SCSIPORT SCSIPORT.SYS Mon Jul 13 20:01:04 2009 (4A5BCAC0)
fffff880`0b2db000 fffff880`0b2e6000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
fffff880`016e5000 fffff880`016ed000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
fffff880`01081000 fffff880`011a7000   sptd     sptd.sys     Sun Oct 11 16:55:14 2009 (4AD24632)
fffff880`0c065000 fffff880`0c0fb000   srv      srv.sys      Thu Aug 26 23:38:00 2010 (4C773318)
fffff880`0b325000 fffff880`0b38c000   srv2     srv2.sys     Thu Aug 26 23:37:46 2010 (4C77330A)
fffff880`0b2e6000 fffff880`0b313000   srvnet   srvnet.sys   Thu Aug 26 23:37:24 2010 (4C7732F4)
fffff880`043f6000 fffff880`043f7480   swenum   swenum.sys   Mon Jul 13 20:00:18 2009 (4A5BCA92)
fffff880`01800000 fffff880`019fd000   tcpip    tcpip.sys    Sun Jun 13 23:39:04 2010 (4C15A458)
fffff880`0b313000 fffff880`0b325000   tcpipreg tcpipreg.sys Mon Jul 13 20:09:49 2009 (4A5BCCCD)
fffff880`02cee000 fffff880`02cfb000   TDI      TDI.SYS      Mon Jul 13 19:21:18 2009 (4A5BC16E)
fffff880`02cd0000 fffff880`02cee000   tdx      tdx.sys      Mon Jul 13 19:21:15 2009 (4A5BC16B)
fffff880`04010000 fffff880`04024000   termdd   termdd.sys   Mon Jul 13 20:16:36 2009 (4A5BCE64)
fffff960`00560000 fffff960`0056a000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff880`04164000 fffff880`0418a000   tunnel   tunnel.sys   Mon Jul 13 20:09:37 2009 (4A5BCCC1)
fffff880`052fc000 fffff880`0530e000   umbus    umbus.sys    Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`052b4000 fffff880`052b5f00   USBD     USBD.SYS     Mon Jul 13 20:06:23 2009 (4A5BCBFF)
fffff880`04800000 fffff880`04811000   usbehci  usbehci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
fffff880`0530e000 fffff880`05368000   usbhub   usbhub.sys   Mon Jul 13 20:07:09 2009 (4A5BCC2D)
fffff880`0519d000 fffff880`051f3000   USBPORT  USBPORT.SYS  Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff880`05190000 fffff880`0519d000   usbuhci  usbuhci.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`01061000 fffff880`0106e000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
fffff880`02c56000 fffff880`02c64000   vga      vga.sys      Mon Jul 13 19:38:47 2009 (4A5BC587)
fffff880`02c64000 fffff880`02c89000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
fffff880`016d5000 fffff880`016e5000   vmstorfl vmstorfl.sys Mon Jul 13 19:42:54 2009 (4A5BC67E)
fffff880`00faa000 fffff880`00fbf000   volmgr   volmgr.sys   Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`00e00000 fffff880`00e5c000   volmgrx  volmgrx.sys  Mon Jul 13 19:20:33 2009 (4A5BC141)
fffff880`01591000 fffff880`015dd000   volsnap  volsnap.sys  Mon Jul 13 19:20:08 2009 (4A5BC128)
fffff880`013e8000 fffff880`013fe000   vwififlt vwififlt.sys Mon Jul 13 20:07:22 2009 (4A5BCC3A)
fffff880`00fdf000 fffff880`00ffa000   wanarp   wanarp.sys   Mon Jul 13 20:10:21 2009 (4A5BCCED)
fffff880`02c89000 fffff880`02c99000   watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
fffff880`00ec4000 fffff880`00f68000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
fffff880`00f68000 fffff880`00f77000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`02dca000 fffff880`02dd3000   wfplwf   wfplwf.sys   Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff960`000a0000 fffff960`003b0000   win32k   win32k.sys   Tue Oct 19 23:08:46 2010 (4CBE5D3E)
fffff880`0c110000 fffff880`0c117000   WinRing0x64 WinRing0x64.sys Sat Jul 26 09:29:37 2008 (488B26C1)
fffff880`0434d000 fffff880`04356000   wmiacpi  wmiacpi.sys  Mon Jul 13 19:31:02 2009 (4A5BC3B6)
fffff880`011a7000 fffff880`011b0000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`06cc3000 fffff880`06ce4000   WudfPf   WudfPf.sys   Mon Jul 13 20:05:37 2009 (4A5BCBD1)
Unloaded modules:
fffff880`0c1b2000 fffff880`0c1b9000   WinRing0x64.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`0c12f000 fffff880`0c1a0000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`0c126000 fffff880`0c12f000   cpuz134_x64.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`0c11e000 fffff880`0c126000   7ce97110-200
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`0c117000 fffff880`0c11e000   WinRing0x64.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`015dd000 fffff880`015eb000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`015eb000 fffff880`015f7000   dump_ataport
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`015f7000 fffff880`01600000   dump_atapi.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`013d5000 fffff880`013e8000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
You have 3 durmp files and they all show your Graphics driver as the cause. Please update driver.
Also please remove your virutualization software and the corresponding driver SPTD. Follow instructions given below.

Atikmdag.sys file description
Productname: ATI Radeon Family
Description: ATI Radeon Kernel Mode Driver
Company: ATI Technologies Inc.

The reports that you have submitted reveal clues to the cause of your problem. They do not give a definitive answer. The more reports that we receive the more clues are made available improving our chances of finding a solution to your problem. You may have to experience several more BSODs until the final answer is discovered.

If overclocking restore normal settings

SFC /scannow
System Files - SFC Command

Scan with your Anti Virus

Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done:
My System SpecsSystem Spec
02 Jan 2011   #3

Windows 7 Professional x64

Hey Richard,

I have done as you suggested. Updated the video drivers again (although, from the dump file, it looks like they were already updated). The same crash happened again. I am uninstalling the SPTD driver, and I'll keep this updated with any developments.

My System SpecsSystem Spec

08 Jan 2011   #4

Windows 7 Professional x64

Hey Rich,

Removing the SPTD driver really helped to stabilize the system at minimum load, thanks! I ran Prime95 for 24+ hours and the system did not crash. However, recently I booted up a game and experienced a frequent error - buzzing sound, jittery control followed by a BSOD - something about clock interval secondary processor issues. Anyways, I've attached the dump file; if anyone can take a look I'd appreciate it. Thanks!
My System SpecsSystem Spec
08 Jan 2011   #5

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install

 Razerlow.sys Mon Nov 07 01:33:11 2005 
PxHlpa64.sys Mon Dec 10 18:49:01 2007 
adfs.SYS     Thu Jun 26 16:52:37 2008 
ASACPI.sys   Wed May 13 21:25:17 2009 
amdxata.sys  Tue May 19 13:56:59 2009
This report was inconclusive. So why not see what we can do by updating the old drivers. Any MS drivers can be ignored.

How to Find Drivers
search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone - will help you search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- - if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- The most common drivers are listed on this page:
- - Driver manufacturer links are on this page:
and here
To remove any left over driver remnants, especially from graphics cards, use driver sweeper
You can also locate information about your driver using this information

In addition
Run the upgrade advisor to help discover hardware problems
My System SpecsSystem Spec
08 Jan 2011   #6

Windows 7 Professional x64

Hey Rich,

Thank you for all your help so far. I am hunting down updates to the drivers as you recommended. I am back to BSODs during idle states. My system crashed 2-3 times in the last few days, after being up for 48+ hours previously. I've attached the files for your review.

Again, thank you so much!
My System SpecsSystem Spec
08 Jan 2011   #7

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install

Its the same graphics driver. There have been reported conflicts with that updated driver and Windows 7.
Follow all other instructions and roll back to the previous driver. This can be done from device manager.
My System SpecsSystem Spec
09 Jan 2011   #8

Windows 7 Professional x64

I'm going to try to roll back my ATI drivers to 10.10. I was experience many similar symptoms as this thread I've found:

AMD Game Forums - 10.12 blue screen error problem

I will report back with the results.
My System SpecsSystem Spec

 Crashes every few hours...

Thread Tools

Similar help and support threads
Thread Forum
BSOD frequently every 24 hours, along with Java crashes
Hello all, I've run into BSOD issues in the past and this wonderful forum has helped me out. Here is a link to the last thread I submitted: Anyway, I've encountered the BSOD once...
BSOD Help and Support
BSOD - Random Crashes Started Today, Three in Few Hours
Good morning, A users laptop began crashing this morning. It's occurred three times so far, and will likely continue. I updated the driver that has caused our org crashes in the past, but it didn't help. Thanks! Jim
BSOD Help and Support
Please help - Windows 7 crashes every 2 hours
Hello,need you help! I have a hp computer 6735s,AMD Athlon(tm)X2 DualCore QL-62. I cant work normally, the Windows 7 crashes every day almost every 1-2 hours. here is one of the dump files: what can be the problem? or how can i found exactly what causes it?
BSOD Help and Support
BSOD CRASHES.. every 48 hours or so.
here is my crash files that is said to put up... also it crashes every once in a while. usually when i leave it on and im afk in a game or something. Memory Dump file: MEGAUPLOAD - The leading online storage and file delivery service Is Windows 7 . . . - x64 - the original installed OS...
BSOD Help and Support
Windows 7 Crashes every 2 hours
Whenever I leave my computer on or while I'm playing a game, Windows 7 crashes on me at regular intervals at about 2 hours. Everything shuts off except the monitor, and as soon as I turn the computer back on, it runs for about 2 hrs then shuts off again. Any Suggestions?
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 10:04.
Twitter Facebook Google+