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Windows 7: Kernel-Power Error ID 41 (Dump file attached)

02 Jan 2011   #1
Addixtion

Windows 7 Professional x64
 
 
Kernel-Power Error ID 41 (Dump file attached)

Hello, I have been having this problem only when browsing the internet the computer would just hang, with caps lock and numlock frozen. This is a newly built computer. Any help will be appreciated.

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />

<EventID>41</EventID>

<Version>2</Version>

<Level>1</Level>

<Task>63</Task>

<Opcode>0</Opcode>

<Keywords>0x8000000000000002</Keywords>

<TimeCreated SystemTime="2011-01-01T21:15:41.334410200Z" />

<EventRecordID>4506</EventRecordID>

<Correlation />

<Execution ProcessID="4" ThreadID="8" />

<Channel>System</Channel>

<Computer>jay-PC</Computer>

<Security UserID="S-1-5-18" />

</System>


- <EventData>
<Data Name="BugcheckCode">0</Data>

<Data Name="BugcheckParameter1">0x0</Data>

<Data Name="BugcheckParameter2">0x0</Data>

<Data Name="BugcheckParameter3">0x0</Data>

<Data Name="BugcheckParameter4">0x0</Data>

<Data Name="SleepInProgress">false</Data>

<Data Name="PowerButtonTimestamp">0</Data>

</EventData>


</Event>


My System SpecsSystem Spec
.
02 Jan 2011   #2
Jonathan_King

Windows 7 Professional x64
 
 

Hello,

Could you attach a full jcgriff2 report?

https://www.sevenforums.com/crashes-d...tructions.html

I'm seeing a lot of Windows Update errors, which may tie into this issue somehow. Perhaps the greatest common denominator of the two is the network adapter. Try installing these Intel Ethernet drivers: http://downloadcenter.intel.com/Deta...=3003&lang=eng
My System SpecsSystem Spec
02 Jan 2011   #3
Addixtion

Windows 7 Professional x64
 
 

Hello Jonathan,

Thank you for the timely replied. I downloaded and updated the driver, and here is the files you requested. So far, I did not have a crash but will keep you updated (as it normally happens every 30 mins).
My System SpecsSystem Spec
.

02 Jan 2011   #4
Addixtion

Windows 7 Professional x64
 
 

I have crashed twice since my last post. But it seems it is not as frequent.
My System SpecsSystem Spec
02 Jan 2011   #5
Jonathan_King

Windows 7 Professional x64
 
 

Try testing RAM and CPU.

RAM - Test with Memtest86+

https://www.sevenforums.com/tutorials...t-prime95.html

Also run the "Large FFTs" Prime95 test.

What is the make/model of the PSU?
My System SpecsSystem Spec
02 Jan 2011   #6
Addixtion

Windows 7 Professional x64
 
 

Will run the tests overnight. I do not know if this helps, but my computer does not freeze when running ram consuming games. Where my cpu spikes. I will need to check the back of the tower to get you the PSU info.
My System SpecsSystem Spec
05 Jan 2011   #7
Addixtion

Windows 7 Professional x64
 
 

I ran both of the tests, each of them reporting no errors. My PSU is a Dell 250w Model: NPS-250KB F. Looking forward to your reply .
My System SpecsSystem Spec
05 Jan 2011   #8
Jonathan_King

Windows 7 Professional x64
 
 

First, where did you get your copy of Windows 7?

Your original install date is reported as 1/13/2002, and your page file date matches. Do you know what is going on with that?

The PSU is under-par, certainly. That may very well be the cause of all this. Did you buy the PSU from Dell? If so, return it, and buy a better one. I recommend this one: Newegg.com - CORSAIR CMPSU-550VX 550W ATX12V V2.2 SLI Ready CrossFire Ready 80 PLUS Certified Active PFC Compatible with Core i7 Power Supply
My System SpecsSystem Spec
05 Jan 2011   #9
Addixtion

Windows 7 Professional x64
 
 

Thanks for the prompt reply. I bought it when a friend was building the computer a few weeks ago. The bios date was set to that date and I hand't bothered changing it until recently. I have another power supply as well which is 400w. I will get the make and model when I get home tonight. Do you think 400w will be sufficient?
My System SpecsSystem Spec
05 Jan 2011   #10
Jonathan_King

Windows 7 Professional x64
 
 

If you have the 400w already, use it; it's probably sufficient, though if you had to buy one, I would recommend at least a 500w.
My System SpecsSystem Spec
Reply

 Kernel-Power Error ID 41 (Dump file attached)




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