Windows 7 crashes during gaming.


  1. Posts : 4
    x64 Home premium
       #1

    Windows 7 crashes during gaming.


    Just built the computer yesterday and its been working great ever since. Been gaming on it pretty much since then with no problems until a few minutes ago. Was getting into some heated battles in Cod4 and everything just went zoink striaght to a BSOD...Started her back up. I checked my ram and its still showing 4gb and I'm fairly sure i have most my drivers up to date
    Main Specs are -
    CPU- AMD x4 970 BE
    GPU- XFX HD 6850
    Mobo- GA-880GM-UD2H
    PSU- Antec 550 Watt
    HDD-Seagate F3 1 TB
    RAM-DDR3 4Gb 1333mhz Corsair
    Windows 7 64Bit

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 1033
    Additional information about the problem:
    BCCode: 3b
    BCP1: 00000000C0000005
    BCP2: FFFFF88003F815C9
    BCP3: FFFFF88003AA5B30
    BCP4: 0000000000000000
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1

    On Sun 1/2/2011 10:38:47 PM GMT your [COLOR=blue !important][COLOR=blue !important]computer[/COLOR][/COLOR] crashed
    crash dump file: C:\Windows\Minidump\010211-26052-01.dmp
    This was probably caused by the following module: dxgmms1.sys (dxgmms1+0x355C9)
    Bugcheck code: 0x3B (0xC0000005, 0xFFFFF88003FEF5C9, 0xFFFFF88009246B30, 0x0)
    Error: SYSTEM_SERVICE_EXCEPTION
    file path: C:\Windows\system32\drivers\dxgmms1.sys
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: DirectX Graphics MMS
    Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.


    On Sun 1/2/2011 10:38:47 PM GMT your computer crashed
    crash dump file: C:\Windows\memory.dmp
    This was probably caused by the following module: dxgmms1.sys (dxgmms1+0x355C9)
    Bugcheck code: 0x3B (0xC0000005, 0xFFFFF88003FEF5C9, 0xFFFFF88009246B30, 0x0)
    Error: SYSTEM_SERVICE_EXCEPTION
    file path: C:\Windows\system32\drivers\dxgmms1.sys
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: DirectX Graphics MMS
    Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.
      My Computer


  2. Posts : 398
    Windows 7 Ultimate x64
       #2

    Hello Stevo, Please refer to the following thread. The BSOD team will need some dump files To further help you.

    https://www.sevenforums.com/crashes-d...tructions.html
      My Computer


  3. Posts : 4
    x64 Home premium
    Thread Starter
       #3

    Heres the whole zip file the app made.
      My Computer


  4. Posts : 4
    x64 Home premium
    Thread Starter
       #4

    I researched it a little bit and found someone saying to up the voltage a tiny bit on the ram..I did that and apparently it seems to be working as of right now...But the true test will be how long. I'd love to find out if theres a driver issue or something.
      My Computer


  5. Posts : 28,845
    Win 8 Release candidate 8400
       #5

    StevoFS said:
    Just built the computer yesterday and its been working great ever since. Been gaming on it pretty much since then with no problems until a few minutes ago. Was getting into some heated battles in Cod4 and everything just went zoink striaght to a BSOD...Started her back up. I checked my ram and its still showing 4gb and I'm fairly sure i have most my drivers up to date
    Main Specs are -
    CPU- AMD x4 970 BE
    GPU- XFX HD 6850
    Mobo- GA-880GM-UD2H
    PSU- Antec 550 Watt
    HDD-Seagate F3 1 TB
    RAM-DDR3 4Gb 1333mhz Corsair
    Windows 7 64Bit

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 1033
    Additional information about the problem:
    BCCode: 3b
    BCP1: 00000000C0000005
    BCP2: FFFFF88003F815C9
    BCP3: FFFFF88003AA5B30
    BCP4: 0000000000000000
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1

    On Sun 1/2/2011 10:38:47 PM GMT your [COLOR=blue !important][COLOR=blue !important]computer[/COLOR][/COLOR] crashed
    crash dump file: C:\Windows\Minidump\010211-26052-01.dmp
    This was probably caused by the following module: dxgmms1.sys (dxgmms1+0x355C9)
    Bugcheck code: 0x3B (0xC0000005, 0xFFFFF88003FEF5C9, 0xFFFFF88009246B30, 0x0)
    Error: SYSTEM_SERVICE_EXCEPTION
    file path: C:\Windows\system32\drivers\dxgmms1.sys
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: DirectX Graphics MMS
    Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.


    On Sun 1/2/2011 10:38:47 PM GMT your computer crashed
    crash dump file: C:\Windows\memory.dmp
    This was probably caused by the following module: dxgmms1.sys (dxgmms1+0x355C9)
    Bugcheck code: 0x3B (0xC0000005, 0xFFFFF88003FEF5C9, 0xFFFFF88009246B30, 0x0)
    Error: SYSTEM_SERVICE_EXCEPTION
    file path: C:\Windows\system32\drivers\dxgmms1.sys
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: DirectX Graphics MMS
    Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.
    Stevo

    we need the actual DMP files. I can tell from the info you have given that it is your video driver causing a memory exception but need the file to tell why and how


    If you wish to have others assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder. The procedure:

    * Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
    * Zip up the copy.
    * Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
    * Briefly describe the problem history and circumstances in the same post. Somebody will attend to your query as soon as possible.
      My Computer


  6. Posts : 4
    x64 Home premium
    Thread Starter
       #6

    I posted the dump file 2 posts above yours. Thanks for the help...heres the file itself though.
      My Computer


  7. Posts : 13,354
    Windows 7 Professional x64
       #7

    Hello, and welcome to SevenForums!

    Start by removing Gigabyte EasySaver; it has been known to cause BSODs before:
    Code:
    gdrv.sys         Thu Mar 12 23:22:29 2009 (49B9D175)
    Most likely, this is a hardware problem. Run Prime95 and Memtest86.

    https://www.sevenforums.com/tutorials...t-prime95.html - run both the Blend and Small FFTs tests.

    RAM - Test with Memtest86+

    ...Summary of the dumps:
    Code:
    
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Debug session time: Sun Jan  2 17:38:47.789 2011 (UTC - 5:00)
    System Uptime: 0 days 14:51:16.931
    Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_PROCESS_HEAP::FreeSmallAllocation+69 )
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0x3B
    PROCESS_NAME:  iw3mp.exe
    FAILURE_BUCKET_ID:  X64_0x3B_dxgmms1!VIDMM_PROCESS_HEAP::FreeSmallAllocation+69
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
      
    
      My Computer


 

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