BSOD constantly

hegeron · 03 Jan 2011

I seem to get BSOD while gaming, I suspect it is likely that the video card is over heating, but I'm not certain. I've run memtest and stress tests without being able to replicate a BSOD or any errors.

My system is windows 7 64 bit home premium retail. It's been happening for most of the time since I built the machine about a year ago but as I've been gaming more and it's summer now it's hapening much more often

Jonathan_King · 03 Jan 2011

Hello,

It appears this is a hardware issue; in particular, I suspect the CPU an video card.

First, check your computer's temperatures, using Speedfan.

Are you overclocking at all? If so, reset to stock settings.

Finally run a couple of hardware tests:

RAM: RAM - Test with Memtest86+

Prime95: https://www.sevenforums.com/tutorials...t-prime95.html

Furmark: Video Card - Stress Test with Furmark

...Summary of the dumps:

Code:


Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Mon Jan  3 05:26:48.520 2011 (UTC - 5:00)
System Uptime: 0 days 0:00:08.519
Probably caused by : hardware
BUGCHECK_STR:  0x124_GenuineIntel
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_MAE_PRV
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Sun Jan  2 18:07:42.473 2011 (UTC - 5:00)
System Uptime: 0 days 0:00:08.361
Probably caused by : hardware
BUGCHECK_STR:  0x124_GenuineIntel
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_MAE_PRV
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Fri Dec 31 21:34:07.186 2010 (UTC - 5:00)
System Uptime: 0 days 4:54:19.185
Probably caused by : atikmdag.sys ( atikmdag+90817 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  dwm.exe
FAILURE_BUCKET_ID:  X64_0x3B_atikmdag+90817
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Thu Dec 30 21:30:12.972 2010 (UTC - 5:00)
System Uptime: 0 days 0:00:08.940
Probably caused by : hardware
BUGCHECK_STR:  0x124_GenuineIntel
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_MAE_PRV
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Thu Dec 30 04:21:08.799 2010 (UTC - 5:00)
System Uptime: 0 days 3:11:45.767
Probably caused by : atikmdag.sys ( atikmdag+90817 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  dwm.exe
FAILURE_BUCKET_ID:  X64_0x3B_atikmdag+90817
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Mon Dec 27 19:47:03.997 2010 (UTC - 5:00)
System Uptime: 0 days 4:43:35.934
*** WARNING: Unable to verify timestamp for Unknown_Module_00000000`00000000
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
BUGCHECK_STR:  CLOCK_WATCHDOG_TIMEOUT_8_PROC
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_CLOCK_WATCHDOG_TIMEOUT_8_PROC_ANALYSIS_INCONCLUSIVE
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

hegeron · 04 Jan 2011

I ran some tests like you descrbed.

My CPU seems to get to about 60 degrees (celsius) and my video card gets to about 90 degrees. So I certainly need to work on some cooling

Jonathan_King · 02 Feb 2011

Code:

Event[392]:
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2011-01-31T16:05:51.517
  Event ID: 18
  Task: N/A
  Level: Error
  Opcode: Info
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: Robulaic
  Description: 
A fatal hardware error has occurred.

Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Internal Timer Error
Processor ID: 0

The details view of this entry contains further information.

Event[2664]:
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2011-01-29T21:31:11.466
  Event ID: 18
  Task: N/A
  Level: Error
  Opcode: Info
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: Robulaic
  Description: 
A fatal hardware error has occurred.

Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Internal Timer Error
Processor ID: 6

The details view of this entry contains further information.


Event[2665]:
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2011-01-29T21:31:11.466
  Event ID: 18
  Task: N/A
  Level: Error
  Opcode: Info
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: Robulaic
  Description: 
A fatal hardware error has occurred.

Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Internal Timer Error
Processor ID: 4

The details view of this entry contains further information.

Event[2666]:
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2011-01-29T21:31:11.466
  Event ID: 18
  Task: N/A
  Level: Error
  Opcode: Info
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: Robulaic
  Description: 
A fatal hardware error has occurred.

Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Internal Timer Error
Processor ID: 2

The details view of this entry contains further information.


Event[2667]:
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2011-01-29T21:31:11.466
  Event ID: 18
  Task: N/A
  Level: Error
  Opcode: Info
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: Robulaic
  Description: 
A fatal hardware error has occurred.

Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Internal Timer Error
Processor ID: 0

Event[4353]:
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2011-01-26T20:21:31.165
  Event ID: 18
  Task: N/A
  Level: Error
  Opcode: Info
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: Robulaic
  Description: 
A fatal hardware error has occurred.

Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Internal Timer Error
Processor ID: 0

Event[5465]:
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2011-01-25T19:16:43.623
  Event ID: 18
  Task: N/A
  Level: Error
  Opcode: Info
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: Robulaic
  Description: 
A fatal hardware error has occurred.

Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Internal Timer Error
Processor ID: 4

Event[8264]:
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2011-01-20T23:28:25.032
  Event ID: 18
  Task: N/A
  Level: Error
  Opcode: Info
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: Robulaic
  Description: 
A fatal hardware error has occurred.

Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Internal Timer Error
Processor ID: 4

The details view of this entry contains further information.

Event[17429]:
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2011-01-03T23:27:17.337
  Event ID: 18
  Task: N/A
  Level: Error
  Opcode: Info
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: Robulaic
  Description: 
A fatal hardware error has occurred.

Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Internal Timer Error
Processor ID: 6

The details view of this entry contains further information.

Event[17430]:
  Log Name: System
  Source: Microsoft-Windows-WHEA-Logger
  Date: 2011-01-03T23:27:17.337
  Event ID: 18
  Task: N/A
  Level: Error
  Opcode: Info
  Keyword: N/A
  User: S-1-5-19
  User Name: NT AUTHORITY\LOCAL SERVICE
  Computer: Robulaic
  Description: 
A fatal hardware error has occurred.

Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Internal Timer Error
Processor ID: 4

The details view of this entry contains further information.

You'll notice it wasn't just a single core that reported an error; it was cores 0,1,2,3,4, and 6. I see you have 4 physical cores; in order for 8 logical cores to be reported, hyperthreading must obviously be enabled.

A wild shot, disable hyperthreading in the BIOS. That probably won't work; it's worth a try however, no matter how unlikely.

What power supply are you using? Did the 500W you report in your system specs come with the case, or did you buy it separately?

I'd say start looking for a new motherboard; check with the local PC shop, see if they will sell you one, and allow you to try it out or return it if need be. Maybe you can try RMAing your current board as well; if it comes out clean, all you've lost is the cost of shipping.