Bsod stop: 0x000000f4

ghanson59 · 10 Jan 2011

The system was running fine for a couple of days. But then it wouldn't shutdown properly again.
I had updated the NVidia graphics driver, the Intel Ethernet driver, and a program (ImgBurn) and plugged my computer via ethernet into my router to transfer some large video files to NAS. It was after this point that I noticed the familiar trouble.

I installed a restore point taken when all was well Thursday evening (01/06). I reinstalled the two drivers mentioned above. The system still won't shutdown or recognize when I put a USB device into a port. Again, at the office while plugged into the HP USB Docking Station all functions normally.

I ran Griff's diagnostics and a perfmon report, as well as a procexp report, and have attached them here. Would you please review for a suspicious culprit I may have missed.

I'm thinking that something in the HP Docking Station is causing the issue. I can always tell if the system will hang at shutdown by inserting a device into a USB port. If it's seen, all is well. If not, shutdown will hang. When I'm plugged into the office all is well. When I'm away, it is hit or miss. I also noticed that DisplayLinkService was listed as an "unresponsiveService" by xbootmgr. (When the system hangs at shutdown xbootmgr is unable to trace anything and reports "Shutdown action failed: No disk IOs found.")

I will uninstall the HP Docking Station (it runs DisplayLink drivers) and report what happens.

Greg

CarlTR6 · 10 Jan 2011

All three dumps are bugcheck 9F, DRIVER_POWER_STATE_FAILURE, and all three blame a Windows system core file, which is highly unlikely to be the cause. The only outdated drivers I see on your system are the Ricoh card reader drivers. Rename them.

rimmpx64.sys Thu Jun 25 04:04:18 2009
rimmpx64.sys Thu Jun 25 04:04:18 2009
rixdpx64.sys Thu Jun 25 03:38:50 2009

Note

Renaming drivers: create a restore point, using Windows Explorer, navigate to C:\Windows\System32\Drivers, locate the driver files, and rename them from .sys to .old. Reboot and the drivers will not load. This will break whatever software or hardware these drivers are associated with.

After you rename these drivers, enable Driver Verifier carefully following the instructions in this tutorial: Driver Verifier - Enable and Disable. Upload any and all dumps created by Verifier. Use your computer normally while Verifier is running.

Code:

Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`0324d000 PsLoadedModuleList = 0xfffff800`0348ae50
Debug session time: Sat Jan  8 21:54:14.348 2011 (GMT-5)
System Uptime: 0 days 0:15:57.893
Loading Kernel Symbols
...............................................................
................................................................
.....................................................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {4, 258, fffffa8006c5f040, fffff80000b9c510}

Probably caused by : ntkrnlmp.exe ( nt!PnpBugcheckPowerTimeout+76 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Arguments:
Arg1: 0000000000000004, The power transition timed out waiting to synchronize with the Pnp
    subsystem.
Arg2: 0000000000000258, Timeout in seconds.
Arg3: fffffa8006c5f040, The thread currently holding on to the Pnp lock.
Arg4: fffff80000b9c510

Debugging Details:
------------------


DRVPOWERSTATE_SUBCODE:  4

FAULTING_THREAD:  fffffa8006c5f040

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x9F

PROCESS_NAME:  System

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from fffff80003350376 to fffff800032bd740

STACK_TEXT:  
fffff800`00b9c4d8 fffff800`03350376 : 00000000`0000009f 00000000`00000004 00000000`00000258 fffffa80`06c5f040 : nt!KeBugCheckEx
fffff800`00b9c4e0 fffff800`034ff40c : 00000000`00000000 fffff800`00000000 00000000`00000000 fffff800`032c21fa : nt!PnpBugcheckPowerTimeout+0x76
fffff800`00b9c540 fffff800`032c929e : fffff800`00000002 00000000`00000000 00000002`40db0a00 00000000`00000005 : nt!PopBuildDeviceNotifyListWatchdog+0x1c
fffff800`00b9c570 fffff800`032c8dd6 : fffffa80`0aee47c8 fffffa80`0aee47c8 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x66
fffff800`00b9c5e0 fffff800`032c94be : 00000002`3af2fe83 fffff800`00b9cc58 00000000`0000efdb fffff800`0343bde8 : nt!KiProcessExpiredTimerList+0xc6
fffff800`00b9cc30 fffff800`032c8cb7 : 00000000`945ef3c3 00000000`0000efdb 00000000`945ef355 00000000`000000db : nt!KiTimerExpiration+0x1be
fffff800`00b9ccd0 fffff800`032c5eea : fffff800`03437e80 fffff800`03445c40 00000000`00000002 fffff880`00000000 : nt!KiRetireDpcList+0x277
fffff800`00b9cd80 00000000`00000000 : fffff800`00b9d000 fffff800`00b97000 fffff800`00b9cd40 00000000`00000000 : nt!KiIdleLoop+0x5a


STACK_COMMAND:  .thread 0xfffffa8006c5f040 ; kb

FOLLOWUP_IP: 
nt!PnpBugcheckPowerTimeout+76
fffff800`03350376 cc              int     3

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  nt!PnpBugcheckPowerTimeout+76

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4c1c44a9

FAILURE_BUCKET_ID:  X64_0x9F_nt!PnpBugcheckPowerTimeout+76

BUCKET_ID:  X64_0x9F_nt!PnpBugcheckPowerTimeout+76

Followup: MachineOwner
---------

0: kd> lmtsmn
start             end                 module name
fffff880`044da000 fffff880`04518000   1394ohci 1394ohci.sys Mon Jul 13 20:07:12 2009 (4A5BCC30)
fffff880`061c0000 fffff880`061cd000   Accelerometer Accelerometer.sys Fri Jul 16 11:02:38 2010 (4C40748E)
fffff880`00f45000 fffff880`00f9c000   ACPI     ACPI.sys     Mon Jul 13 19:19:34 2009 (4A5BC106)
fffff880`01a00000 fffff880`01a8a000   afd      afd.sys      Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`06000000 fffff880`06016000   AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
fffff880`0138b000 fffff880`01396000   amdxata  amdxata.sys  Fri Mar 19 12:18:18 2010 (4BA3A3CA)
fffff880`0134d000 fffff880`01356000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`01356000 fffff880`01380000   ataport  ataport.SYS  Mon Aug 09 22:37:02 2010 (4C60BB4E)
fffff960`00920000 fffff960`00981000   ATMFD    ATMFD.DLL    Tue Oct 19 23:05:45 2010 (4CBE5C89)
fffff880`00e1e000 fffff880`00e2a000   BATTC    BATTC.SYS    Mon Jul 13 19:31:01 2009 (4A5BC3B5)
fffff880`02e77000 fffff880`02e7e000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
fffff880`04394000 fffff880`043a5000   blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
fffff880`0656c000 fffff880`0658a000   bowser   bowser.sys   Mon Jul 13 19:23:50 2009 (4A5BC206)
fffff880`07ec9000 fffff880`07ed9000   BthEnum  BthEnum.sys  Mon Jul 13 20:06:52 2009 (4A5BCC1C)
fffff880`07fb4000 fffff880`07fd4000   bthpan   bthpan.sys   Mon Jul 13 20:07:00 2009 (4A5BCC24)
fffff880`07e00000 fffff880`07e8c000   bthport  bthport.sys  Thu Jun 24 05:47:33 2010 (4C2329B5)
fffff880`07f9c000 fffff880`07fb4000   BTHUSB   BTHUSB.sys   Thu Jun 24 05:47:27 2010 (4C2329AF)
fffff880`07f8b000 fffff880`07f9c000   btusbflt btusbflt.sys Thu Apr 08 21:11:36 2010 (4BBE7EC8)
fffff960`006e0000 fffff960`00707000   cdd      cdd.dll      Wed May 19 15:48:26 2010 (4BF4408A)
fffff880`02e13000 fffff880`02e3d000   cdrom    cdrom.sys    Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`00cf2000 fffff880`00db2000   CI       CI.dll       Mon Jul 13 21:32:13 2009 (4A5BE01D)
fffff880`01b30000 fffff880`01b60000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00c94000 fffff880`00cf2000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`061cd000 fffff880`061d1500   CmBatt   CmBatt.sys   Mon Jul 13 19:31:03 2009 (4A5BC3B7)
fffff880`01656000 fffff880`016c9000   cng      cng.sys      Mon Jul 13 19:49:40 2009 (4A5BC814)
fffff880`00e15000 fffff880`00e1e000   compbatt compbatt.sys Mon Jul 13 19:31:02 2009 (4A5BC3B6)
fffff880`061db000 fffff880`061eb000   CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`07ed9000 fffff880`07ee7000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`04200000 fffff880`04283000   csc      csc.sys      Mon Jul 13 19:24:26 2009 (4A5BC22A)
fffff880`04283000 fffff880`042a1000   dfsc     dfsc.sys     Mon Jul 13 19:23:44 2009 (4A5BC200)
fffff880`04385000 fffff880`04394000   discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
fffff880`01b1a000 fffff880`01b30000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`040a7000 fffff880`040f3000   dlkmd    dlkmd.sys    Tue Jun 29 20:22:14 2010 (4C2A8E36)
fffff880`01b12000 fffff880`01b1a000   dlkmdldr dlkmdldr.sys Thu Aug 27 22:41:52 2009 (4A9743F0)
fffff880`0663d000 fffff880`0665f000   drmk     drmk.sys     Mon Jul 13 21:01:25 2009 (4A5BD8E5)
fffff880`02de3000 fffff880`02df6000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
fffff880`02cc7000 fffff880`02de3000   dump_iaStor dump_iaStor.sys Mon Apr 05 12:30:59 2010 (4BBA1043)
fffff880`07f71000 fffff880`07f7d000   Dxapi    Dxapi.sys    Mon Jul 13 19:38:28 2009 (4A5BC574)
fffff880`040f3000 fffff880`041e7000   dxgkrnl  dxgkrnl.sys  Thu Oct 01 21:00:14 2009 (4AC5509E)
fffff880`04000000 fffff880`04046000   dxgmms1  dxgmms1.sys  Mon Jul 13 19:38:32 2009 (4A5BC578)
fffff880`04427000 fffff880`04473000   e1k62x64 e1k62x64.sys Tue Apr 06 03:37:39 2010 (4BBAE4C3)
fffff880`04071000 fffff880`040a7000   fastfat  fastfat.SYS  Mon Jul 13 19:23:28 2009 (4A5BC1F0)
fffff880`013e2000 fffff880`013f6000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
fffff880`01396000 fffff880`013e2000   fltmgr   fltmgr.sys   Mon Jul 13 19:19:59 2009 (4A5BC11F)
fffff880`016da000 fffff880`016e4000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:19:45 2009 (4A5BC111)
fffff880`01ad8000 fffff880`01b12000   fvevol   fvevol.sys   Fri Sep 25 22:34:26 2009 (4ABD7DB2)
fffff880`00e3f000 fffff880`00e89000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
fffff880`061b3000 fffff880`061c0000   GEARAspiWDM GEARAspiWDM.sys Mon May 18 08:17:04 2009 (4A1151C0)
fffff800`03204000 fffff800`0324d000   hal      hal.dll      Tue Sep 01 02:16:34 2009 (4A9CBC42)
fffff880`04046000 fffff880`0406a000   HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5)
fffff880`041e7000 fffff880`041f8000   HECIx64  HECIx64.sys  Thu Sep 17 15:54:16 2009 (4AB293E8)
fffff880`017df000 fffff880`017e9000   hpdskflt hpdskflt.sys Fri Jul 16 11:02:38 2010 (4C40748E)
fffff880`064a4000 fffff880`0656c000   HTTP     HTTP.sys     Mon Jul 13 19:22:16 2009 (4A5BC1A8)
fffff880`017d6000 fffff880`017df000   hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
fffff880`045db000 fffff880`045f9000   i8042prt i8042prt.sys Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`01231000 fffff880`0134d000   iaStor   iaStor.sys   Mon Apr 05 12:30:59 2010 (4BBA1043)
fffff880`043cb000 fffff880`043e1000   intelppm intelppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
fffff880`04400000 fffff880`0440f000   kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff800`00bcb000 fffff800`00bd5000   kdcom    kdcom.dll    Mon Jul 13 21:31:07 2009 (4A5BDFDB)
fffff880`066fd000 fffff880`06740000   ks       ks.sys       Wed Mar 03 23:32:25 2010 (4B8F37D9)
fffff880`01400000 fffff880`0141a000   ksecdd   ksecdd.sys   Mon Jul 13 19:20:54 2009 (4A5BC156)
fffff880`01600000 fffff880`0162b000   ksecpkg  ksecpkg.sys  Fri Dec 11 01:03:32 2009 (4B21E0B4)
fffff880`0665f000 fffff880`06664200   ksthunk  ksthunk.sys  Mon Jul 13 20:00:19 2009 (4A5BCA93)
fffff880`02c00000 fffff880`02c15000   lltdio   lltdio.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`07fd4000 fffff880`07ff7000   luafv    luafv.sys    Mon Jul 13 19:26:13 2009 (4A5BC295)
fffff880`00c3c000 fffff880`00c80000   mcupdate mcupdate.dll Mon Jul 13 21:29:10 2009 (4A5BDF66)
fffff880`07f7d000 fffff880`07f8b000   monitor  monitor.sys  Mon Jul 13 19:38:52 2009 (4A5BC58C)
fffff880`061a4000 fffff880`061b3000   mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`010df000 fffff880`010f9000   mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`02e3d000 fffff880`02e6e000   MpFilter MpFilter.sys Tue Sep 14 20:19:28 2010 (4C901110)
fffff880`0658a000 fffff880`065a2000   mpsdrv   mpsdrv.sys   Mon Jul 13 20:08:25 2009 (4A5BCC79)
fffff880`065a2000 fffff880`065cf000   mrxsmb   mrxsmb.sys   Sat Feb 27 02:52:19 2010 (4B88CF33)
fffff880`06400000 fffff880`0644e000   mrxsmb10 mrxsmb10.sys Sat Feb 27 02:52:28 2010 (4B88CF3C)
fffff880`0644e000 fffff880`06471000   mrxsmb20 mrxsmb20.sys Sat Feb 27 02:52:26 2010 (4B88CF3A)
fffff880`01380000 fffff880`0138b000   msahci   msahci.sys   Mon Aug 09 23:23:00 2010 (4C60C614)
fffff880`01b6e000 fffff880`01b79000   Msfs     Msfs.SYS     Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00fa5000 fffff880`00faf000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
fffff880`01134000 fffff880`01192000   msrpc    msrpc.sys    Mon Jul 13 19:21:32 2009 (4A5BC17C)
fffff880`0437a000 fffff880`04385000   mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
fffff880`01643000 fffff880`01655000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
fffff880`016e4000 fffff880`017d6000   ndis     ndis.sys     Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`0603a000 fffff880`06046000   ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
fffff880`02c68000 fffff880`02c7b000   ndisuio  ndisuio.sys  Mon Jul 13 20:09:25 2009 (4A5BCCB5)
fffff880`01200000 fffff880`0122f000   ndiswan  ndiswan.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`067c3000 fffff880`067d8000   NDProxy  NDProxy.SYS  Mon Jul 13 20:10:05 2009 (4A5BCCDD)
fffff880`01bf1000 fffff880`01c00000   netbios  netbios.sys  Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff880`01a8a000 fffff880`01acf000   netbt    netbt.sys    Mon Jul 13 19:21:28 2009 (4A5BC178)
fffff880`01192000 fffff880`011f2000   NETIO    NETIO.SYS    Thu Apr 08 22:43:59 2010 (4BBE946F)
fffff880`0584f000 fffff880`05fd1000   NETwNs64 NETwNs64.sys Wed Jul 14 07:42:54 2010 (4C3DA2BE)
fffff880`09575000 fffff880`0958a000   NisDrvWFP NisDrvWFP.sys Tue Sep 14 20:20:25 2010 (4C901149)
fffff880`01b79000 fffff880`01b8a000   Npfs     Npfs.SYS     Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`0436e000 fffff880`0437a000   nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
fffff800`0324d000 fffff800`03829000   nt       ntkrnlmp.exe Sat Jun 19 00:16:41 2010 (4C1C44A9)
fffff880`01452000 fffff880`015f4000   Ntfs     Ntfs.sys     Tue May 11 23:25:59 2010 (4BEA1FC7)
fffff880`02e6e000 fffff880`02e77000   Null     Null.SYS     Mon Jul 13 19:19:37 2009 (4A5BC109)
fffff880`067ac000 fffff880`067c3000   nusb3hub nusb3hub.sys Fri Nov 20 05:15:57 2009 (4B066C5D)
fffff880`05800000 fffff880`05830000   nusb3xhc nusb3xhc.sys Fri Nov 20 05:16:01 2009 (4B066C61)
fffff880`055ee000 fffff880`055ef180   nvBridge nvBridge.kmd Sat Oct 02 14:11:14 2010 (4CA775C2)
fffff880`067d8000 fffff880`067fb000   nvhda64v nvhda64v.sys Mon Jun 21 18:07:25 2010 (4C1FE29D)
fffff880`04a00000 fffff880`055ed500   nvlddmkm nvlddmkm.sys Sat Oct 02 14:18:01 2010 (4CA77759)
fffff880`02c15000 fffff880`02c68000   nwifi    nwifi.sys    Mon Jul 13 20:07:23 2009 (4A5BCC3B)
fffff880`01bb5000 fffff880`01bdb000   pacer    pacer.sys    Mon Jul 13 20:09:41 2009 (4A5BCCC5)
fffff880`045be000 fffff880`045db000   parport  parport.sys  Mon Jul 13 20:00:40 2009 (4A5BCAA8)
fffff880`00e00000 fffff880`00e15000   partmgr  partmgr.sys  Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00faf000 fffff880`00fe2000   pci      pci.sys      Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`010c8000 fffff880`010cf000   pciide   pciide.sys   Mon Jul 13 19:19:49 2009 (4A5BC115)
fffff880`010cf000 fffff880`010df000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`0108f000 fffff880`010c8000   pcmcia   pcmcia.sys   Mon Jul 13 19:31:10 2009 (4A5BC3BE)
fffff880`016c9000 fffff880`016da000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
fffff880`0941e000 fffff880`094c4000   peauth   peauth.sys   Mon Jul 13 21:01:19 2009 (4A5BD8DF)
fffff880`06600000 fffff880`0663d000   portcls  portcls.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00c80000 fffff880`00c94000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
fffff880`06016000 fffff880`0603a000   rasl2tp  rasl2tp.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`043e1000 fffff880`043fc000   raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
fffff880`01000000 fffff880`01021000   raspptp  raspptp.sys  Mon Jul 13 20:10:18 2009 (4A5BCCEA)
fffff880`066c9000 fffff880`066e3000   rassstp  rassstp.sys  Mon Jul 13 20:10:25 2009 (4A5BCCF1)
fffff880`0431d000 fffff880`0436e000   rdbss    rdbss.sys    Mon Jul 13 19:24:09 2009 (4A5BC219)
fffff880`066f0000 fffff880`066fb000   rdpbus   rdpbus.sys   Mon Jul 13 20:17:46 2009 (4A5BCEAA)
fffff880`02ec1000 fffff880`02eca000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`02eca000 fffff880`02ed3000   rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`02ed3000 fffff880`02edc000   rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
fffff880`00c00000 fffff880`00c3a000   rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
fffff880`07e9d000 fffff880`07ec9000   rfcomm   rfcomm.sys   Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`05832000 fffff880`05848000   rimmpx64 rimmpx64.sys Thu Jun 25 04:04:18 2009 (4A432F82)
fffff880`04518000 fffff880`0452f000   rimspx64 rimspx64.sys Thu Jun 25 03:13:43 2009 (4A4323A7)
fffff880`04586000 fffff880`04594680   rismcx64 rismcx64.sys Mon Jul 20 05:30:52 2009 (4A64394C)
fffff880`0452f000 fffff880`04586000   rixdpx64 rixdpx64.sys Thu Jun 25 03:38:50 2009 (4A43298A)
fffff880`02c7b000 fffff880`02c93000   rspndr   rspndr.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`042fd000 fffff880`0431d000   sbmount  sbmount.SYS  Wed Mar 17 17:39:01 2010 (4BA14BF5)
fffff880`045a1000 fffff880`045af000   scfilter scfilter.sys Mon Jul 13 19:50:17 2009 (4A5BC839)
fffff880`05fde000 fffff880`05ffe000   sdbus    sdbus.sys    Fri Oct 09 22:41:20 2009 (4ACFF450)
fffff880`094c4000 fffff880`094cf000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
fffff880`055f0000 fffff880`055fc000   serenum  serenum.sys  Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`0141a000 fffff880`01437000   serial   serial.sys   Mon Jul 13 20:00:40 2009 (4A5BCAA8)
fffff880`04595000 fffff880`045a1000   SMCLIB   SMCLIB.SYS   Mon Jul 13 20:00:35 2009 (4A5BCAA3)
fffff880`0163b000 fffff880`01643000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
fffff880`02f5f000 fffff880`02ff5000   srv      srv.sys      Thu Aug 26 23:38:00 2010 (4C773318)
fffff880`0950e000 fffff880`09575000   srv2     srv2.sys     Thu Aug 26 23:37:46 2010 (4C77330A)
fffff880`094cf000 fffff880`094fc000   srvnet   srvnet.sys   Thu Aug 26 23:37:24 2010 (4C7732F4)
fffff880`010f9000 fffff880`01134000   stcvsm   stcvsm.sys   Wed Mar 17 17:37:10 2010 (4BA14B86)
fffff880`07eef000 fffff880`07f71000   stwrt64  stwrt64.sys  Thu Sep 09 03:12:10 2010 (4C8888CA)
fffff880`066fb000 fffff880`066fc480   swenum   swenum.sys   Mon Jul 13 20:00:18 2009 (4A5BCA92)
fffff880`0604d000 fffff880`061a4000   SynTP    SynTP.sys    Thu Jun 03 21:27:13 2010 (4C085671)
fffff880`066e3000 fffff880`066f0000   tap0901  tap0901.sys  Tue Aug 17 21:24:53 2010 (4C6B3665)
fffff880`01803000 fffff880`019fe000   tcpip    tcpip.sys    Sun Jun 13 23:40:39 2010 (4C15A4B7)
fffff880`094fc000 fffff880`0950e000   tcpipreg tcpipreg.sys Mon Jul 13 20:09:49 2009 (4A5BCCCD)
fffff880`01ba8000 fffff880`01bb5000   TDI      TDI.SYS      Mon Jul 13 19:21:18 2009 (4A5BC16E)
fffff880`01b8a000 fffff880`01ba8000   tdx      tdx.sys      Mon Jul 13 19:21:15 2009 (4A5BC16B)
fffff880`042e9000 fffff880`042fd000   termdd   termdd.sys   Mon Jul 13 20:16:36 2009 (4A5BCE64)
fffff880`045af000 fffff880`045be000   tpm      tpm.sys      Mon Jul 13 19:21:48 2009 (4A5BC18C)
fffff880`042a8000 fffff880`042e9000   truecrypt truecrypt.sys Sun Sep 05 10:23:16 2010 (4C83A7D4)
fffff960`005b0000 fffff960`005ba000   TSDDD    TSDDD.dll    Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`043a5000 fffff880`043cb000   tunnel   tunnel.sys   Mon Jul 13 20:09:37 2009 (4A5BCCC1)
fffff880`02f0a000 fffff880`02f5f000   udfs     udfs.sys     Mon Jan 18 23:40:04 2010 (4B5537A4)
fffff880`06740000 fffff880`06752000   umbus    umbus.sys    Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`0c168000 fffff880`0c172000   umpass   umpass.sys   Mon Jul 13 20:06:52 2009 (4A5BCC1C)
fffff880`06686000 fffff880`066a3000   usbccgp  usbccgp.sys  Mon Jul 13 20:06:45 2009 (4A5BCC15)
fffff880`05830000 fffff880`05831f00   USBD     USBD.SYS     Mon Jul 13 20:06:23 2009 (4A5BCBFF)
fffff880`04473000 fffff880`04484000   usbehci  usbehci.sys  Fri Dec 04 02:26:02 2009 (4B18B98A)
fffff880`06752000 fffff880`067ac000   usbhub   usbhub.sys   Fri Dec 04 02:26:39 2009 (4B18B9AF)
fffff880`04484000 fffff880`044da000   USBPORT  USBPORT.SYS  Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff880`02edc000 fffff880`02f09200   usbvideo usbvideo.sys Wed Mar 03 23:40:57 2010 (4B8F39D9)
fffff880`00fe2000 fffff880`00fef000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
fffff880`02e7e000 fffff880`02e8c000   vga      vga.sys      Mon Jul 13 19:38:47 2009 (4A5BC587)
fffff880`02e8c000 fffff880`02eb1000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
fffff880`0162b000 fffff880`0163b000   vmstorfl vmstorfl.sys Mon Jul 13 19:42:54 2009 (4A5BC67E)
fffff880`00e2a000 fffff880`00e3f000   volmgr   volmgr.sys   Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`01033000 fffff880`0108f000   volmgrx  volmgrx.sys  Mon Jul 13 19:20:33 2009 (4A5BC141)
fffff880`00db2000 fffff880`00dfe000   volsnap  volsnap.sys  Mon Jul 13 19:20:08 2009 (4A5BC128)
fffff880`05fd1000 fffff880`05fde000   vwifibus vwifibus.sys Mon Jul 13 20:07:21 2009 (4A5BCC39)
fffff880`01bdb000 fffff880`01bf1000   vwififlt vwififlt.sys Mon Jul 13 20:07:22 2009 (4A5BCC3A)
fffff880`01437000 fffff880`01452000   wanarp   wanarp.sys   Mon Jul 13 20:10:21 2009 (4A5BCCED)
fffff880`02eb1000 fffff880`02ec1000   watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
fffff880`00e92000 fffff880`00f36000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
fffff880`00f36000 fffff880`00f45000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`01acf000 fffff880`01ad8000   wfplwf   wfplwf.sys   Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff960`000f0000 fffff960`00400000   win32k   win32k.sys   Tue Oct 19 23:08:46 2010 (4CBE5D3E)
fffff880`07e8c000 fffff880`07e9d000   WinUSB   WinUSB.sys   Thu Sep 10 23:29:41 2009 (4AA9C425)
fffff880`061d2000 fffff880`061db000   wmiacpi  wmiacpi.sys  Mon Jul 13 19:31:02 2009 (4A5BC3B6)
fffff880`00f9c000 fffff880`00fa5000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`06665000 fffff880`06686000   WudfPf   WudfPf.sys   Mon Jul 13 20:05:37 2009 (4A5BCBD1)

Unloaded modules:
fffff880`0c0f7000 fffff880`0c168000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`0958a000 fffff880`09594000   dgderdrv.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`01b60000 fffff880`01b6e000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`02ee1000 fffff880`02ffd000   dump_iaStor.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`02e00000 fffff880`02e13000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000

ghanson59 · 10 Jan 2011

I broke them (I'd tried with them in and with them out) and will run Driver Verifier. Thanks for the link and the help.

Greg

CarlTR6 · 10 Jan 2011

You are welcome, Greg. Now to see if Driver Verifier shows us anything.

ghanson59 · 11 Jan 2011

No crashing yet from Driver Verifier. I'm trying though... :)

I analyzed the differences between xbootmgr shutdown traces performed at the office (while connected to HP USB Docking Station 2.0) and at home (not connected to the docking station). There were some differences:

2011-01-11 Differences between xbootmgr shutdown traces

In Ofc Shutdown but not Home

<sessionShutdown sessionID='1'...
<shutdownProcess name="OUTLOOK.EXE"
<shutdownProcess name="WUDFHOST.exe"

<services autoStart...
<serviceTransition name="MMCSS"
<serviceTransition name="TrustedInstaller" group="ProfSvc_Group"
<serviceTransition name="hidserv"

In Home but not Ofc

<sessionShutdown sessionID='1'...
<shutdownProcess name="KiesTrayAgent.exe"
<shutdownProcess name="VSSVC.exe"
<shutdownProcess name="svchost.exe" [note: this was an extra svchost.exe without a complement in Ofc]

<services autoStart...
<serviceTransition name="FDResPub"
<serviceTransition name="p2pimsvc"
<serviceTransition name="p2psvc"
<serviceTransition name="PNRPsvc"
<serviceTransition name="TrustedInstaller" group="stop" [note: different group from Ofc]
<serviceTransition name="VSS"

The Outlook and Kies don't worry me because I had not loaded Outlook at home nor Kies while at the office. I'm curious about why WUDFHost wasn't running when the computer was not connected to the docking station.

CarlTR6 · 11 Jan 2011

I am not really familiar with wudfhost.exe as to what exactly it does. I know it is a Windows Driver Foundation - User-mode Driver Framework Host Process from Microsoft Corporation and part of the Windows OS. What does the Kies Tray Agent do?

ghanson59 · 14 Jan 2011

I am still having the USB/shutdown issues at home.

HP advised me to update the docking station drivers which had no effect.

I then began a series of tests where I booted up adding or deleting one item at a time from the following list: AC power, USB mouse, VGA monitor, ethernet, wireless.
I would then insert a flash drive into the USB port and see if it recognized by the system, unmount the flash drive, put the system into hibernation, resume from hibernation, and finally shutdown.

I ran these tests at my office and then at home.

At the office everything worked in all configurations although I did experience a 0xf4 crash while connected via wireless and viewing a youtube video inside Firefox.

I then turned on Virtualization Technology and set Num Lock on at boot via the BIOS and restarted.

All tests succeeded while wireless at the office.

I packed up and drove home. A couple of hours later I booted the computer with only wireless (no ac power, usb mouse, external monitor) and the flash drive was recognized on insertion but it would not unmount. I tried hibernation and the screen went blank but the wireless LED remained lit and the hard drive activity LED flashed every 0.5 seconds. When I attempted to resume from hibernation the screen remained blank and the system was unresponsive. I had to use the power button to force shutdown.

In BIOS I turned off Virt Tech, HP QuickWeb, and HP QuickLook.

I rebooted with a USB mouse and wireless. The flash drive was recognized upon insertion. I uninstalled all USB drivers (to allow Windows to reload them on the next boot) and the system shutdown normally.

Upon reboot Windows reloaded the USB drivers from the existing files. The system recognized the flash drive but would not unmount. Shutdown required the power button.

The next morning I came into my office and booted up the system with no devices installed other than wireless. Everything works and the system shut down normally.

At the office I have a LinkSys WRT54G router and at home a Netgear WNDR3400. The computer and system are otherwise exactly the same. Could it be some weird wireless-g vs. wireless-n conflict?

My head hurts...

CarlTR6 · 14 Jan 2011

Interesting series of tests - and I can see why your head hurts. I am far from a connectivity expert. We have some gurus here here who are experts with connectivity. I suggest that you copy this post and use it to start a new thread in the Network & Sharing section, Network & Sharing - Windows 7 Forums. You will get some good help there - and I will learn, too! :)

ghanson59 · 15 Jan 2011

It gets better, I can CONSISTENTLY repair or break the USB/Shutdown issue!

While at home (with wireless-n) if wireless is connected nothing works (USB will not unmount, cannot create restore points, no hibernation, shutdown won't complete).

However, if I change the wireless network key which breaks the network connection and reboot the system, upon reboot, everything works including normal shutdown.

I then restore the wireless network and nothing works. I break the network and everything works. It's as consistent as an On/Off switch.

In Safe Mode with Networking everything functions normally so this must be a driver issue of some kind.

I will begin a thread in Network & Sharing. Thank you for your assistance and kind attention in this matter.

Greg

ghanson59 · 15 Jan 2011

I have begun a thread over in Network & Sharing: Won't Shut Down Normally on Wireless-n