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Windows 7: BSOD after full wipe fresh install

04 Jan 2011   #1
dtc11

win prof 64
 
 
BSOD after full wipe fresh install

Ok quick backstory, my comp is custom built I started having bsods frequently. Ran memtest 2 errors. I had a feeling (because of going through 6 mem stick initially) it was the mobo not the ram. Replaced the mobo, passed memtest today no errors. I did a full wipe and reinstall everything re formatted when I installed the mobo. I only mention this to take bad memory out of the equation.

So since I installed win 7 yesterday I've noticed an odd occurrence after about a half hour of not doing anything my display will switch from Aero to basic theme, then my monitor will go blank (like a screen saver) once i goes black i hit my space bar and move my mouse, and there is windows again. Now I double checked my power savings it is set at 4 hours for both and I don't have a screen saver enabled. So while i was watching TV my monitor went blank, I ignored it, an hour later I couldnt get my comp to respond, I reset it, windows loaded saying it wasnt shut down properly and I get a message that windows BSOD'd (now it never bsod'd it black screen of deathed in a way lol). I installed windbg and got the following info.

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff88004961817, Address of the instruction which caused the bugcheck
Arg3: fffff88003b368e0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP:
atikmdag+90817
fffff880`04961817 8b4820 mov ecx,dword ptr [rax+20h]

CONTEXT: fffff88003b368e0 -- (.cxr 0xfffff88003b368e0)
rax=0000000000000000 rbx=fffffa8007817130 rcx=fffffa8006a282e0
rdx=0000000000000000 rsi=0000000000000015 rdi=fffffa8006a44340
rip=fffff88004961817 rsp=fffff88003b372c0 rbp=fffffa8006a282e0
r8=0000000000000015 r9=fffff88004d23970 r10=fffffa8006a44290
r11=fffff88003b37410 r12=0000000000000000 r13=fffffa8007576340
r14=0000000000000001 r15=0000000000000000
iopl=0 nv up ei pl zr na po nc
cs=0010 ss=0000 ds=002b es=002b fs=0053 gs=002b efl=00010246
atikmdag+0x90817:
fffff880`04961817 8b4820 mov ecx,dword ptr [rax+20h] ds:002b:00000000`00000020=????????
Resetting default scope

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0x3B

PROCESS_NAME: dwm.exe

CURRENT_IRQL: 0

LAST_CONTROL_TRANSFER: from 0000000000000000 to fffff88004961817

STACK_TEXT:
fffff880`03b372c0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : atikmdag+0x90817


FOLLOWUP_IP:
atikmdag+90817
fffff880`04961817 8b4820 mov ecx,dword ptr [rax+20h]

SYMBOL_STACK_INDEX: 0

SYMBOL_NAME: atikmdag+90817

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: atikmdag

IMAGE_NAME: atikmdag.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 4cef1f94

STACK_COMMAND: .cxr 0xfffff88003b368e0 ; kb

FAILURE_BUCKET_ID: X64_0x3B_atikmdag+90817

BUCKET_ID: X64_0x3B_atikmdag+90817

Followup: MachineOwner


now dwm malfunctioning could explain the change from aero to basic, and ati is definitely my video card driver. Whats odd though is usually with the screen going black I would be getting the "video card has stopped responding" message and I never have. I have the latest drive from ATI which is in a way a beta. Do you think something in the driver could be causing the switch from aero to basic to a mini shut down every half hour. It just seems odd. Any help would be appreciated.


My System SpecsSystem Spec
.
04 Jan 2011   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by dtc11 View Post
Ok quick backstory, my comp is custom built I started having bsods frequently. Ran memtest 2 errors. I had a feeling (because of going through 6 mem stick initially) it was the mobo not the ram. Replaced the mobo, passed memtest today no errors. I did a full wipe and reinstall everything re formatted when I installed the mobo. I only mention this to take bad memory out of the equation.

So since I installed win 7 yesterday I've noticed an odd occurrence after about a half hour of not doing anything my display will switch from Aero to basic theme, then my monitor will go blank (like a screen saver) once i goes black i hit my space bar and move my mouse, and there is windows again. Now I double checked my power savings it is set at 4 hours for both and I don't have a screen saver enabled. So while i was watching TV my monitor went blank, I ignored it, an hour later I couldnt get my comp to respond, I reset it, windows loaded saying it wasnt shut down properly and I get a message that windows BSOD'd (now it never bsod'd it black screen of deathed in a way lol). I installed windbg and got the following info.

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff88004961817, Address of the instruction which caused the bugcheck
Arg3: fffff88003b368e0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP:
atikmdag+90817
fffff880`04961817 8b4820 mov ecx,dword ptr [rax+20h]

CONTEXT: fffff88003b368e0 -- (.cxr 0xfffff88003b368e0)
rax=0000000000000000 rbx=fffffa8007817130 rcx=fffffa8006a282e0
rdx=0000000000000000 rsi=0000000000000015 rdi=fffffa8006a44340
rip=fffff88004961817 rsp=fffff88003b372c0 rbp=fffffa8006a282e0
r8=0000000000000015 r9=fffff88004d23970 r10=fffffa8006a44290
r11=fffff88003b37410 r12=0000000000000000 r13=fffffa8007576340
r14=0000000000000001 r15=0000000000000000
iopl=0 nv up ei pl zr na po nc
cs=0010 ss=0000 ds=002b es=002b fs=0053 gs=002b efl=00010246
atikmdag+0x90817:
fffff880`04961817 8b4820 mov ecx,dword ptr [rax+20h] ds:002b:00000000`00000020=????????
Resetting default scope

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0x3B

PROCESS_NAME: dwm.exe

CURRENT_IRQL: 0

LAST_CONTROL_TRANSFER: from 0000000000000000 to fffff88004961817

STACK_TEXT:
fffff880`03b372c0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : atikmdag+0x90817


FOLLOWUP_IP:
atikmdag+90817
fffff880`04961817 8b4820 mov ecx,dword ptr [rax+20h]

SYMBOL_STACK_INDEX: 0

SYMBOL_NAME: atikmdag+90817

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: atikmdag

IMAGE_NAME: atikmdag.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 4cef1f94

STACK_COMMAND: .cxr 0xfffff88003b368e0 ; kb

FAILURE_BUCKET_ID: X64_0x3B_atikmdag+90817

BUCKET_ID: X64_0x3B_atikmdag+90817

Followup: MachineOwner


now dwm malfunctioning could explain the change from aero to basic, and ati is definitely my video card driver. Whats odd though is usually with the screen going black I would be getting the "video card has stopped responding" message and I never have. I have the latest drive from ATI which is in a way a beta. Do you think something in the driver could be causing the switch from aero to basic to a mini shut down every half hour. It just seems odd. Any help would be appreciated.
If you wish to have others assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder. The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
* Briefly describe the problem history and circumstances in the same post. Somebody will attend to your query as soon as possible.
My System SpecsSystem Spec
Reply

 BSOD after full wipe fresh install




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