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Windows 7: Intermittent BSOD

05 Jan 2011   #1
jaiec23

Windows 7 Home
 
 
Intermittent BSOD

Hello Team,

Below is my system information:

OS Name Microsoft Windows 7 Home Basic
Version 6.1.7600 Build 7600
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name JC-VAIO
System Manufacturer Sony Corporation
System Model VPCEB24EN
System Type x64-based PC
Processor Intel(R) Core(TM) i3 CPU M 350 @ 2.27GHz, 2266 Mhz, 2 Core(s), 4 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. R0271Y8, 5/31/2010
SMBIOS Version 2.6
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "6.1.7600.16385"
User Name JC-VAIO\JC
Time Zone India Standard Time
Installed Physical Memory (RAM) 3.00 GB
Total Physical Memory 2.92 GB
Available Physical Memory 1.47 GB
Total Virtual Memory 5.84 GB
Available Virtual Memory 3.90 GB
Page File Space 2.92 GB
Page File C:\pagefile.sys


I have been using it for about 4 months with out any issues. All of a sudden i encountered a BSOD error message last month. The system rebooted normally and everything was fine after that. Hence i thought that was just a glitch.

But without making any changes to the system, i have encountered BSOD twice in the last 2 days. I have Kaspersky AV and is up to date. I have not done added / removed any hardwares to the laptop.

I have also attached all the three minidump files from my systems. Please help.


My System SpecsSystem Spec
.
05 Jan 2011   #2
Jonathan_King

Windows 7 Professional x64
 
 

Interestingly, Kaspersky is named as the probable cause of two of the dumps. Please remove it according to these directions: Removal tool for Kaspersky Lab products | Kaspersky Lab United States

Replace it with MSE: http://www.microsoft.com/security_essentials

Install updated ATI drivers from here: Graphics Drivers & Software

Install updated Yukon drivers from here: http://extranet.marvell.com/drivers/

If the BSODs persist after the ATI and Yukon driver updates, and Kaspersky removal, post back with a full system report, according to these directions: https://www.sevenforums.com/crashes-d...tructions.html

...Summary of the dumps:
Code:

Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Tue Jan  4 23:30:06.088 2011 (UTC - 5:00)
System Uptime: 0 days 10:35:17.648
*** WARNING: Unable to verify timestamp for kl1.sys
*** ERROR: Module load completed but symbols could not be loaded for kl1.sys
Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+a56 )
BUGCHECK_STR:  0x19_3
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  firefox.exe
FAILURE_BUCKET_ID:  X64_0x19_3_nt!ExDeferredFreePool+a56
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Mon Jan  3 20:50:31.589 2011 (UTC - 5:00)
System Uptime: 0 days 15:21:38.151
*** WARNING: Unable to verify timestamp for kl1.sys
*** ERROR: Module load completed but symbols could not be loaded for kl1.sys
Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+a56 )
BUGCHECK_STR:  0x19_3
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  avp.exe
FAILURE_BUCKET_ID:  X64_0x19_3_nt!ExDeferredFreePool+a56
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Fri Dec  3 14:50:40.287 2010 (UTC - 5:00)
System Uptime: 0 days 0:01:35.863
Probably caused by : ntkrnlmp.exe ( nt!KiTimerWaitTest+2b3 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xA_nt!KiTimerWaitTest+2b3
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
  
My System SpecsSystem Spec
05 Jan 2011   #3
jaiec23

Windows 7 Home
 
 

Wow! That was really swift! Thanks a Ton! Will do all that is suggested and will keep you updated.

Thanks again
My System SpecsSystem Spec
.

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 Intermittent BSOD




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