Notebook Randomly Shutting Off

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  1. Posts : 1,375
    Ubuntu 12.10
       #1

    Notebook Randomly Shutting Off


    Hi,

    I was just surfing the net when the notebook shut off and restarted randomly.

    I checked in the event viewer and it said this:

    Critical: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

    Friendly View:


    - System

    - Provider

    [ Name] Microsoft-Windows-Kernel-Power
    [ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

    EventID 41

    Version 2

    Level 1

    Task 63

    Opcode 0

    Keywords 0x8000000000000002

    - TimeCreated

    [ SystemTime] 2011-01-06T11:38:36.500000000Z

    EventRecordID 9334

    Correlation

    - Execution

    [ ProcessID] 4
    [ ThreadID] 8

    Channel System

    Computer Isabelle-PC

    - Security

    [ UserID] S-1-5-18


    - EventData

    BugcheckCode 0
    BugcheckParameter1 0x0
    BugcheckParameter2 0x0
    BugcheckParameter3 0x0
    BugcheckParameter4 0x0
    SleepInProgress false
    PowerButtonTimestamp 0

    XML View:

    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    - <System>
    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
    <EventID>41</EventID>
    <Version>2</Version>
    <Level>1</Level>
    <Task>63</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000002</Keywords>
    <TimeCreated SystemTime="2011-01-06T11:38:36.500000000Z" />
    <EventRecordID>9334</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="8" />
    <Channel>System</Channel>
    <Computer>Isabelle-PC</Computer>
    <Security UserID="S-1-5-18" />
    </System>
    - <EventData>
    <Data Name="BugcheckCode">0</Data>
    <Data Name="BugcheckParameter1">0x0</Data>
    <Data Name="BugcheckParameter2">0x0</Data>
    <Data Name="BugcheckParameter3">0x0</Data>
    <Data Name="BugcheckParameter4">0x0</Data>
    <Data Name="SleepInProgress">false</Data>
    <Data Name="PowerButtonTimestamp">0</Data>
    </EventData>
    </Event>

    Please someone check this and see what I can do to fix it.

    Thanks,
    Slasher
      My Computer


  2. Posts : 13,354
    Windows 7 Professional x64
       #2

    Hello,

    Try running Prime95; in particular, the Large FFTs test: https://www.sevenforums.com/tutorials...t-prime95.html

    If the crashes persist, upload a BSOD report.

    https://www.sevenforums.com/crashes-d...tructions.html
      My Computer


  3. Posts : 1,375
    Ubuntu 12.10
    Thread Starter
       #3

    Hi,

    I am not getting any BSOD's, but it is just shutting off by itself randomly.

    Ok, I will do a stress test with Prime95, but is it necessary to run it for 12 hours straight? If so, can I use the notebook during the stress test?

    Thanks,
    Slasher
      My Computer


  4. Posts : 13,354
    Windows 7 Professional x64
       #4

    You can try to use the notebook, although you may find it too slow to do much with.

    Perhaps the full system report generated by that BSOD program will contain enough info to help us.
      My Computer


  5. Posts : 1,800
    Windows 7 Pro x64 SP1
       #5

    Another cause could be your fan not cooling the cpu. You could try blowing out the vents to
    make sure that they are not clogged up. Also that there is plenty of room for input air to your
    fans.

    Rich
      My Computer


  6. Posts : 1,375
    Ubuntu 12.10
    Thread Starter
       #6

    Hi,

    Jonathan_King - Ok, I won't use the notebook during the Prime95 test. One question. Should I upload the BSOD report first then do the Prime95 test or vice versa?

    Richnrockville - I intend soon to undervolt the notebook, as well as clean the vents and fans and stuff, and hopefully even apply some Arctic Silver 5. But right now, I am using a laptop cooler to cool the notebook.

    Thanks,
    Slasher
      My Computer


  7. Posts : 13,354
    Windows 7 Professional x64
       #7

    Why don't you plan on doing the test first? If it crashes, the report may pick up some additional clues.

    Plus, I'm about to leave for work, so I won't be able to do anything with the report for a while.
      My Computer


  8. Posts : 1,375
    Ubuntu 12.10
    Thread Starter
       #8

    Hi,

    Ok thanks, I will do the test first, then upload a BSOD report.

    That won't matter I guess, since the Test will take 12 hours and your work would probably take less than 10 hours. Sorry I am bothering you by the way.

    Thanks,
    Slasher
      My Computer


  9. Posts : 13,354
    Windows 7 Professional x64
       #9

    You need to run Prime95 for a few hours I'd say, though more does not hurt.

    And no worries about bothering me, if I minded it, I wouldn't post here.
      My Computer


  10. Posts : 1,375
    Ubuntu 12.10
    Thread Starter
       #10

    Hi,

    Ok thanks, I'm gonna run it later on overnight while I sleep!

    Slasher
      My Computer


 
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