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Windows 7: slow shutdowns and then BSOD

06 Jan 2011   #1
DAMIEN123666

WINDOWS 7 X64
 
 
slow shutdowns and then BSOD

hi all i have a shut down problem, at random (not everytime) when i try to shut down my pc it can take upto 15min at the blue windows is shutting down screen but then i get a bsod popup and my pc reboots.. so i got my 550d out and set it recording after 14min i got a bsod and this is it... i hope this will help you help me to solve this problem ive had for some time now, thank you

HERE IS THE minidump + msinfo32 zip
http://***************/files/441073282/Desktop.zip



and here are the information details that another forum tried to help me in before referring me to this forum

shutdown problem (new information please help) - Guru3D.com Forums
last two shutdowns gave me a problem - Guru3D.com Forums


please help me in any way you can as im really struggling to find help anywhere else



My System SpecsSystem Spec
.
06 Jan 2011   #2
Lemur

Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
 
 

Welcome to SF.

Please upgrade your network driver:
Intel(R) 82567V-2
Your current date is June 2009

Do you have
Auzentech X-Fi Prelude 7.1?
If so, the driver is August 2008
My System SpecsSystem Spec
06 Jan 2011   #3
DAMIEN123666

WINDOWS 7 X64
 
 

thank you for the warm/quick invite and i hope i can solve my problem here just as quick,

hope you can help me friend

right for the drivers yes i have prelude sound card and i use custom drivers as the normal drivers have this pausing issue with them where the sound stops to buffer for a sec every so often. as for network drivers ill look into them now


im downlaoding and installing the latest drivers for the network my mobo site has to offer, and the sound drivers im using are

SB X-Fi Series Support Pack 2.0
http://forums.guru3d.com/showpost.ph...90&postcount=4

My System SpecsSystem Spec
.

06 Jan 2011   #4
DAMIEN123666

WINDOWS 7 X64
 
 

ok my friend ive installed the latest network drivers, they are listed as 7/4/2010. whats next. or do you think this was the cause


edit: after another reboot the problem is the same, same bsod after about 14min of waiting for pc to shut down
My System SpecsSystem Spec
06 Jan 2011   #5
DAMIEN123666

WINDOWS 7 X64
 
 

is their nothing anyone can help me with, please people
My System SpecsSystem Spec
06 Jan 2011   #6
DAMIEN123666

WINDOWS 7 X64
 
 

ok i have now installed every newest driver i can find for all my devices and it still stops me from shutting down 80% of the time, im out of ideas does my mini dump not give any extra evidence of whats causing the problem, ive been reading alot of other thread simula to mine and people can pinpoint the exact problem, i think this is amazing but i just have no idea how to go about this my self,

please can some one help me so i can enjoy my pc time and not have to worry about shutting down problems.
My System SpecsSystem Spec
06 Jan 2011   #7
DAMIEN123666

WINDOWS 7 X64
 
 

scap that idea dint work after all sorry for the post
My System SpecsSystem Spec
06 Jan 2011   #8
Lemur

Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
 
 

Did you ever update the Prelude?
My System SpecsSystem Spec
07 Jan 2011   #9
DAMIEN123666

WINDOWS 7 X64
 
 

Quote   Quote: Originally Posted by Lemur View Post
Did you ever update the Prelude?

yes and it dint work mate so i installed the older stuff again so i dint have the sound pause issue.. does the file say that the prelude if the cause?


LEMUR
people on other forumks seem to think its a USB related issue can you find anything in the mini dump which says this then i can concentrate on this area, the only usb stuff i have is mouse/keyboard/360 wireless pad...

my keyboard is razor and my my mouse is stealseries wow
My System SpecsSystem Spec
07 Jan 2011   #10
DAMIEN123666

WINDOWS 7 X64
 
 

ok mate i have a way to stop these from running i have disabled all services and all starup application that i dont need, all i left running is nvidia (now ive installed without the 3D vision) and eset (antivirus)



now i can run the net + play games and not worry about virus or anything else interfering like usb device software... let see if this rules out them or not..if this dont work and i still get the shutdown issue and see as people cant find anything more in the mini dump im gona take it im screwed and i have one of these errors that no one can help me with
My System SpecsSystem Spec
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 slow shutdowns and then BSOD




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