Need help with BSODs, crashes, reboots....

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  1. matt2053
    Posts : 8
    Windows 7 Enterprise 32-bit
       New #1

    Need help with BSODs, crashes, reboots....


    I am running Windows 7 Enterprise 32-bit on an AMD system I built starting with an AMD barebones kit. I believe I have a hardware issue, but I have not had success isolating the faulty component. I've been going insane for the last week regarding this. If anyone can help me out I will be eternally grateful.

    Win 7 Enterprise 32 bit
    AMD Athlon II X4 630 2.8 ghz
    2 x 2gb ddr3 ram
    ATI Radeon 5450 gpu
    on-board sound
    Western Digital 1.5 TB 7200 RPM SATA HDD

    If anyone is willing to help and needs more information just let me know. Thanks in advance.....

    Matt
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  3. matt2053
    Posts : 8
    Windows 7 Enterprise 32-bit
    Thread Starter
       New #2

    I should add that the BSOD's occur once or twice a day, UNLESS I pop in a game like NBA 2k11 and play for about 20 mins, then I can make it crash pretty regularly.

    Because of that I originally thought it was my video card, but I have the same symptoms if I remove the card.

    I really think I'm down to either RAM or Motherboard. Hoping it's the RAM even though I can pass Memtest......

    **should have edited my original post, sorry for the double post!!!**
    Last edited by matt2053; 06 Jan 2011 at 14:59. Reason: bad manners
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  4. matt2053
    Posts : 8
    Windows 7 Enterprise 32-bit
    Thread Starter
       New #3

    Update: 2 more BSOD's tonight. Here's the file per the instructions.

    Anyone? I'm kind of desperate at this point.....
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  6. matt2053
    Posts : 8
    Windows 7 Enterprise 32-bit
    Thread Starter
       New #4

    Well guys, I got another BSOD, I ran through the BSOD posting instructions again....

    It's been a few days now, has anyone had a chance to look at these dumps I am sharing? Am I doing it incorrectly? If so please let me know. I could really, really use a helping hand....

    Thanks!
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  7. wish
    Posts : 507
    Windows 7 Ultimate x64 SP1
       New #5

    Hello,
    It seems you have memory problems so I suggest you to test your RAM.
    The possibilities could be bad RAM or Motherboard slot.
    RAM - Test with Memtest86+

    Also test your Harddrive:
    Use WDC Data Lifeguard → EXTENDED TEST


    Code:
    *******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 100000FC, {8d9bbd24, 7953c963, 8d9bbc40, 2}

Probably caused by : hardware

Followup: MachineOwner
---------
 *** Possible invalid call from 82a3e645 ( nt!MiGatherPagefilePages+0x341 )
 *** Expected target 82a3f31d ( nt!qsort+0x0 )
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  8. matt2053
    Posts : 8
    Windows 7 Enterprise 32-bit
    Thread Starter
       New #6

    Hey, thanks for taking the time to help me out!!!

    I ran both tests you suggested, I got zero errors on Memtest86+ and a Pass on the HDD tool.

    I get the BSOD's with video card in or out, I've bought a new power supply, I've bought new RAM.... I'm kind of down to CPU/Motherboard.

    I started with an AMD barebones kit that shipped with CPU/Motherboard already mounted, and a PSU. I'm thinking of just returning it.

    Any other ideas? My wife is snickering at me, telling me I should have got a Mac!
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  10. matt2053
    Posts : 8
    Windows 7 Enterprise 32-bit
    Thread Starter
       New #7

    Also I just got another BSOD and one last night, so I ran through the posting procedure again and here is the result. I hope this is helpful?
      My Computer
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  11. wish
    Posts : 507
    Windows 7 Ultimate x64 SP1
       New #8

    How many passes did you run the memtest86?
    It supposed to be 7 passes.

    For troubleshooting purpose, I suggest you to uninstall completely VirtualCloneDrive software by Elaborate Bytes.

    Then update this driver:
    dne2000.sys Mon Nov 10 16:59:21 2008 → Cisco Systems VPN Client


    Code:
    *******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000008E, {c0000005, 82e93613, a2e03c2c, 0}

GetPointerFromAddress: unable to read from 82db6718
Unable to read MiSystemVaType memory at 82d96160
GetPointerFromAddress: unable to read from 82db6718
Unable to read MiSystemVaType memory at 82d96160
GetPointerFromAddress: unable to read from 82db6718
Unable to read MiSystemVaType memory at 82d96160
Probably caused by : ntkrpamp.exe ( nt!ObpCloseHandleTableEntry+28 )

Followup: MachineOwner
---------
      My Computer
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  12. matt2053
    Posts : 8
    Windows 7 Enterprise 32-bit
    Thread Starter
       New #9

    Thanks again.

    Memtest ran overnight for a total of 8 passes.

    I can take those steps, however these issues began immediately after a clean Windows install. It is a certainty that I have a faulty hardware component, I am just truong to figure out which peice it is.

    Since all hardware is less than 30 days old, I may just exchange each component.

    Thanks for the help.
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  13. wish
    Posts : 507
    Windows 7 Ultimate x64 SP1
       New #10

    Test your CPU with prime95 → https://www.sevenforums.com/tutorials...t-prime95.html

    If prime test show no error then it might be motherboard failure.
      My Computer
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