Daily system auto restarts / bsod


  1. Posts : 7
    Windows 7 Pro 64 Bit
       #1

    Daily system auto restarts / bsod


    I have a new gaming system I purchased from IBUYPOWER in Dec 2010.
    Since first turning it on I would come in to pc next day and it would be a black screen post bios stating boot drive not available. I would alt - ctrl - del and reboot and it would not find boot drive. Next I would go to bios and the primary system / boot drive (c) would be missing in bios, also missing in intel ich10 raid bios screen. I then would turn pc off via power button and turn it back on and it would now see missing hard drive / boot c drive. I would still have to go back to bios to tell bios which hd was boot hd (reset boot order) because this setting would not remain after the system restarted itself and had "the problem" overnight.

    I began to work with IBUYPOWER and first I went through the following tests:
    1) reloaded windows 7 and tried to download latest drivers for all devices / motherboard, etc
    2) made acronis image of this clean install with latest drivers
    3) tried changing which ssd hard drive is boot c drive via acronis ( i have two ssd 64gb , one as c drive, one as d / data drive for games)
    4) changed sata cables for the boot c drive, changed sata ports for boot c drive
    5) changed bios setting from raid (no raid configured on asus, just raid on bios with no raid setup on intel ich10r bios screen) to ahci

    After doing the above and same auto reboots with stuck boot screen still happening, IBUYPOWER began sending rma parts. First we did the adata ssd s599 hard drive. Installed, clean windows install..etc... same problem.
    Next they rma'd the asus motherboard. Two days after I carefully installed ...same thing. Auto restart with screen at post bios "no boot drive" on screen.
    Only one time has and actual dump file been created, I have attached as requested. Points to memory (I think).

    Last night after reviewing my windows settings I noticed that auto restart was set in case of crash / dump file.
    I removed that setting and over night, I believe the same auto restart happened but in AM I had a blue screen. Oddly enough no dump or mini dump is created, just stuck at blue screen 0x00000f4.........
    Its same looking bsod as the only dump file that has acutally been made in past.

    I also wanted to mention I orginally had the asus bios setup by IBUYPOWER as their default settings with no real overclocking. The problems were happening with no overclocking. Since then just to see if it was their settings causing an issue I have setup overclocking with default asus easy settings of 975 extreme (you set this in bios and it sets all settings based on its database). I stress tested, checked temps, it all looked great. After today and the same auto restarts/blue screens happening I set the asus bios to gaming and auto which is non overclock. I dont think the bios settings where the issue at all but I just dont want to take any chances.

    I am a pretty good troubleshooter and although I am dissapointed this is happening with my brand new gaming rig, I know these type of things can happend and I am looking forward to solving it. I would really appreciate an expert to review my files to advise what they think could be a solution or path to go on.

    My next step is to call IBUYPOWER to get them to RMA the memory.
    I am just cautiuos that it could be a software / driver issue.

    Basic system info as follows:
    Win 7 Pro 64bit
    dec 2010 gaming rig
    12gb v-color 1600mhz ram
    asus rampage III gene motherboard
    casegears 650 w power supply
    evga / nvidia gtx 460 gpu
    i7 950
    ibuypower 92mm water cooling for cpu


    Thanks for looking at my problem in advance!!
      My Computer


  2. Posts : 7
    Windows 7 Pro 64 Bit
    Thread Starter
       #2

    update to original post BSOD f4


    I figured out why there has been no mini or regular dumps done since that one single one i zipped and attached before. Now that I have the windows auto restat turned off.

    The pc will blue screen ( I have attached a couple of pictures of the todays and yesterdays bsod) and for some reason the c drive cannot be seen at that point by windows so it cannot write to the hd. The only way it can see the c drive again is if I hold down the power button, shut pc down via power , then push power button on again. then it comes up with no issues other than telling me windows shutdown incorrectly before and if i want to run safe mode.

    Still need any input from any one that can help ...
      My Computer


  3. Posts : 12
    Windows 7 Professional 64-bit
       #3

    Just a wild guess, do you know the voltage of your memory?
      My Computer


  4. Posts : 7
    Windows 7 Pro 64 Bit
    Thread Starter
       #4

    Its 1.508 according to motherboard bios readings.

    Since I have not received any updates from the online experts I am trying overnight to remove the symantec endpoint mr5 64 bit version I have installed and I installed the MSE they are recommending here.
    Also I ran a full windows updates with like 54 updates installed. Normally I dont run updates on my old xp sp2 system but maybe the w7 64bit needs some to stop the bsod. We shall see ..Hopefully someone can review my issues and respond please.

    Thanks!
      My Computer


  5. Posts : 7
    Windows 7 Pro 64 Bit
    Thread Starter
       #5

    Any experts out there want to take a look and advise pls...
    Thanks!
      My Computer


  6. Posts : 1
    Windows 7 Ultimate x64
       #6

    Hi,
    I thinks your A-data S599 SSD caused problem. When i Upgrade my pc with SSD A-data s599 64G, I installed windows 7 on it, after one day, my computer random BSOD, and my bios could not detected my ssd, just power off and power on bios could detected
    Here the link: with the same problem
    problems with A-DATA S599/SF1200? - AnandTech Forums

    And when i update firmware of my ssd. problem is gone, no BSOD for one week
    S599, 500 Series, Solid State Drive, Welcome to ADATA ā”‚Loveā€§Lifeā€§Dreams

    Hope this help.
      My Computer


  7. Posts : 7
    Windows 7 Pro 64 Bit
    Thread Starter
       #7

    After trying MANY different solutions/config changes I downloaded the adata firmware yesterday night, installed and reloaded clean image of w7. so far overnight no random or any bsod ...and it would of bsod'd by now. ill keep the old fingers crossed...so far so good.
      My Computer


  8. Posts : 7
    Windows 7 Pro 64 Bit
    Thread Starter
       #8

    no random bsod for over two days now..machine on all day/night...
      My Computer


 

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