Is Microsoft aware of the corrupted profile problem?

barneytoe · 08 Jan 2011

I'm really frustrated. Been battling corrupt user profiles fon win7 Ultimate for months now. We have 1 PC with 3 profiles: me, wife, guest. Her profile became corrupt once before (my post here https://www.sevenforums.com/crashes-d...y-profile.html) and I solved it by deleting her user and recreating new user. It's a pain though. And now it's happening again. It'll start slowly at first, 1 of every 5 logins results in "you have been logged in with a temporary profile" but eventually it'll stop working, which tells me it's a slow degredation issue. And even my Admin profile is starting to show the problem too.

And I see hundres of similar complaints. So why isn't MSFT fixing this?

I found today that someone claiming removal of Google updater solved the problem. Any validity to this one? I'm going to try it either way.

Hopalong X · 08 Jan 2011

Deleting Google will only help if the malware is in the Google files or Google Chrome temp files.

It sounds like a malware problem.

I would suggest downloading free Malwarebytes. Install then update using update tab then running a full scan. Download is at top left of page.
Malwarebytes

When done it will make a notepad report. Save the report to desktop or location you can find it then upload with your next post so we can see what it finds. This will show you how to upload the file.
Screenshots and Files - Upload and Post in Seven Forums

Whatever it finds when prompted delete it.

Mike

barneytoe · 08 Jan 2011

mike, but why would you suspect malware? I already have MSE and there are no similar reports of malware affecting win7 user profiles.

Maybe Google updater updating something it shouldn't and therefore profile becomes corrupt?

c

Hopalong X · 08 Jan 2011

You can delete Google if you wish.
It may have done just that but if it did it will possibly be Malware or a trojan anywhere in the registry now.

If you have Mbam installed what will it hurt to make sure? Update run it and post the log.

You have to start somewhere.

Mike

The reason I suspect it is malware, that is what often causes registry problems including logging on to your PC and accounts.

whs · 08 Jan 2011

This is strange. I have never of a problem like this. You probably took some wrong turn somewhere (99% of system problems come from user error). You can battle it for a few more months or bite the bullet and reinstall - after you saved your files. - Unless you have an image you can restore from the time when it worked OK.

Jacee · 08 Jan 2011

Please download Malwarebytes' Anti-Malware to your desktop
|MG| Malwarebytes Anti-Malware 1.50.1 Download
* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform full scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad. Please save it to a convenient location. Copy and Paste that log into your next reply.

barneytoe · 08 Jan 2011

you guys are wasting my time, but at least I can prevent the next knucklehead from having to run it. And that's not to say I'm not grateful for trying at least. This isn't malware, it's slow degredation of user profiles, probably specific to how we use our PC. We both login, then logoff, then login again many times without reboot. Once a week we restart. It's a BUG in win7, period. Malware would be either ON or OFF, not slowly introduce itself like this problem does.

I uninstalled google updater and will update this thread in a week on whether that helped. Does sound crazy though.

No malware found, here's the log:

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org
Database version: 5485
Windows 6.1.7600
Internet Explorer 9.0.7930.16406
1/8/2011 5:26:14 PM
mbam-log-2011-01-08 (17-26-14).txt
Scan type: Full scan (C:\|E:\|)
Objects scanned: 322708
Time elapsed: 1 hour(s), 17 minute(s), 21 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
(No malicious items detected)
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
(No malicious items detected)
Files Infected:
(No malicious items detected)

whs · 08 Jan 2011

you guys are wasting my time

Why don't you go someplace where you get better answers. We are all volunteers that try to help people. We can do without buggers like you.

barneytoe · 08 Jan 2011

whs said:

you guys are wasting my time

Why don't you go someplace where you get better answers. We are all volunteers that try to help people. We can do without buggers like you.

awww, c'mon now. Don't get your feathers ruffled because a frustrated user like me can't solve a problem.

The thread will help the next guy. At least we won't have to ask him/her if it's malware.

barneytoe · 08 Jan 2011

whs said:

you guys are wasting my time

Why don't you go someplace where you get better answers. We are all volunteers that try to help people. We can do without buggers like you.

re-reading my quote does show I'm being ungrateful. I would like to officially apologize for being an ass. Everyone is volunteering and there's no reason to criticize ANY suggestions, they are all better than doing nothing. I'm just frustrated, that's all. Thanks again. I'll solve it!