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Windows 7: windows has recovered from an unexpected shutdown windows 7

10 Jan 2011   #1
vinwin06

Windows 7 Ultimate x32
 
 
Always unexpected shutdown on windows 7 Please help

Hi,

I am using windows 7 ultimate, for the past few days i am getting an unexpected shutdown. I don't know what should be reason. I think there was a problem in BIOS setting was not updated. So i updated BIOS setting also. Please find my system information.

OS Name Microsoft Windows 7 Ultimate
Version 6.1.7600 Build 7600
OS Manufacturer Microsoft Corporation
System Name ADMIN-PC
System Manufacturer INTEL
System Model DG31PR
System Type X86-based PC
Processor Pentium(R) Dual-Core CPU E5300 @ 2.60GHz, 2600 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date Intel Corp. PRG3110H.86A.0071.2010.0318.1704, 3/18/2010
SMBIOS Version 2.4
Windows Directory D:\Windows
System Directory D:\Windows\system32
Boot Device \Device\HarddiskVolume1

See the highlighted line showing that BIOS setting also updated. What else i need to do to resolve this issue.

In my action center there was one message , please find below ;

Consider BIOS upgrade

Microsoft is unable to determine the exact cause of this error. However, this problem was most likely caused by an error in your computer’s random access memory (RAM). RAM is the main internal storage area the computer uses to run programs and store data.
During the crash analysis, we noticed the basic input/output system (BIOS) version on this computer does not match the specifications for the central processing unit (CPU), also known as a processor, that is installed on your computer. This can occur when a newer processor is installed on an older system board or older BIOS. Using a BIOS that does not support the installed processor can result in Windows system crashes. Contact your computer manufacturer or motherboard manufacturer for an updated version of BIOS for your computer's processor.

Please find the error details of the unexpected shutdown

Problem signature
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Extra information about the problem
BCCode: d1
BCP1: 00000003
BCP2: 00000002
BCP3: 00000001
BCP4: 88AEE553
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Bucket ID: 0xD1_NETIO!InvalidateFlowContextTable+f
Server information: f37c66d0-3d94-4ea6-8865-60c67567f9a4

Can someone help on this to solve this issue.


Regards,


Vinoth S


My System SpecsSystem Spec
.
10 Jan 2011   #2
vinwin06

Windows 7 Ultimate x32
 
 

I Have attached the latest dump for your reference.
My System SpecsSystem Spec
12 Jan 2011   #3
CarlTR6

Windows 7 Ultimate 32 bit
 
 

I will take a look; but please read this tutorial, follow the instructions and upload all of the files. This helps us help you better, especially when there is only one dump to go on.

https://www.sevenforums.com/crashes-d...tructions.html

Your dump is bugcheck 1A, Memory Management, and blames memory corruption as the cause. Since no direct cause is give, you will have to troubleshoot.

Begin by completely uninstall AVG using this removal tool:
Tool (32bit). If you have Identity Protection installed, remove it with this tool: Tool. AVG is known cause of BSOD's on some Win 7 systems. Download and install Microsoft Security Essentials in it place.

If you are running a third party firewall, uninstall it also and make sure Windows Firewall is turned on.

Reboot and see how your system runs without AVG. Post back and let us know. Upload the rest of the files to us and upload any new dumps. Your drivers all appear to be up to date.

Code:
Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.x86fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0x82a1a000 PsLoadedModuleList = 0x82b62810
Debug session time: Mon Jan 10 00:52:25.922 2011 (GMT-5)
System Uptime: 0 days 0:32:01.592
Loading Kernel Symbols
...............................................................
................................................................
..........
Loading User Symbols
Loading unloaded module list
.......
0: kd> !Analyze
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1A, {3451, c0427938, 860ac608, 0}

Probably caused by : memory_corruption ( nt!MiInPageSingleKernelStack+29b )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

MEMORY_MANAGEMENT (1a)
    # Any other values for parameter 1 must be individually examined.
Arguments:
Arg1: 00003451, The PTEs of an outswapped kernel thread stack are corrupt.
Arg2: c0427938
Arg3: 860ac608
Arg4: 00000000

Debugging Details:
------------------


BUGCHECK_STR:  0x1a_3451

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 82a4e325 to 82af6d10

STACK_TEXT:  
8a94fc7c 82a4e325 0000001a 00003451 c0427938 nt!KeBugCheckEx+0x1e
8a94fd10 82a4df7a 860ac608 8a94fd30 00000000 nt!MiInPageSingleKernelStack+0x29b
8a94fd44 82aa6023 860ac67c 8a94fd90 82c286d3 nt!KiInSwapKernelStacks+0x41
8a94fd50 82c286d3 00000000 ae17141c 00000000 nt!KeSwapProcessOrStack+0x78
8a94fd90 82ada0f9 82aa5fab 00000000 00000000 nt!PspSystemThreadStartup+0x9e
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!MiInPageSingleKernelStack+29b
82a4e325 cc              int     3

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  nt!MiInPageSingleKernelStack+29b

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

DEBUG_FLR_IMAGE_TIMESTAMP:  4c1c3fac

IMAGE_NAME:  memory_corruption

FAILURE_BUCKET_ID:  0x1a_3451_nt!MiInPageSingleKernelStack+29b

BUCKET_ID:  0x1a_3451_nt!MiInPageSingleKernelStack+29b

Followup: MachineOwner
---------

0: kd> lmtsmn
start    end        module name
8861c000 88664000   ACPI     ACPI.sys     Mon Jul 13 19:11:11 2009 (4A5BBF0F)
8dab2000 8db0c000   afd      afd.sys      Mon Jul 13 19:12:34 2009 (4A5BBF62)
8f60e000 8f620000   AgileVpn AgileVpn.sys Mon Jul 13 19:55:00 2009 (4A5BC954)
8876d000 88776000   amdxata  amdxata.sys  Tue May 19 13:57:35 2009 (4A12F30F)
88741000 8874a000   atapi    atapi.sys    Mon Jul 13 19:11:15 2009 (4A5BBF13)
8874a000 8876d000   ataport  ataport.SYS  Mon Jul 13 19:11:18 2009 (4A5BBF16)
98dbc000 98de4000   AVGIDSDriver AVGIDSDriver.Sys Tue Aug 03 18:24:21 2010 (4C589715)
88bf4000 88bfd000   AVGIDSEH AVGIDSEH.Sys Mon Sep 13 18:46:35 2010 (4C8EA9CB)
98d63000 98d6d000   AVGIDSFilter AVGIDSFilter.Sys Tue Aug 03 18:23:18 2010 (4C5896D6)
8c385000 8c38e000   AVGIDSShim AVGIDSShim.Sys Tue Aug 03 18:25:56 2010 (4C589774)
8e4a5000 8e4e0d00   avgldx86 avgldx86.sys Tue Dec 07 21:00:20 2010 (4CFEE6B4)
8881f000 8882b000   avgmfx86 avgmfx86.sys Mon Sep 06 20:48:01 2010 (4C858BC1)
88c19000 88c1db80   avgrkx86 avgrkx86.sys Mon Sep 06 20:48:16 2010 (4C858BD0)
8da38000 8da7f980   avgtdix  avgtdix.sys  Fri Nov 12 06:05:58 2010 (4CDD1F96)
8882b000 88832000   Beep     Beep.SYS     Mon Jul 13 19:45:00 2009 (4A5BC6FC)
8e497000 8e4a5000   blbdrive blbdrive.sys Mon Jul 13 19:23:04 2009 (4A5BC1D8)
8848b000 88493000   BOOTVID  BOOTVID.dll  Mon Jul 13 21:04:34 2009 (4A5BD9A2)
8c2c9000 8c2e2000   bowser   bowser.sys   Mon Jul 13 19:14:21 2009 (4A5BBFCD)
96400000 9641e000   cdd      cdd.dll      unavailable (00000000)
88800000 8881f000   cdrom    cdrom.sys    Mon Jul 13 19:11:24 2009 (4A5BBF1C)
884d5000 88580000   CI       CI.dll       Mon Jul 13 21:09:28 2009 (4A5BDAC8)
88bcf000 88bf4000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:11:20 2009 (4A5BBF18)
88493000 884d5000   CLFS     CLFS.SYS     Mon Jul 13 19:11:10 2009 (4A5BBF0E)
88a14000 88a71000   cng      cng.sys      Mon Jul 13 19:32:55 2009 (4A5BC427)
8dbf0000 8dbfd000   CompositeBus CompositeBus.sys Mon Jul 13 19:45:26 2009 (4A5BC716)
8f7e6000 8f7f3000   crashdmp crashdmp.sys Mon Jul 13 19:45:50 2009 (4A5BC72E)
8e41b000 8e47f000   csc      csc.sys      Mon Jul 13 19:15:08 2009 (4A5BBFFC)
8e47f000 8e497000   dfsc     dfsc.sys     Mon Jul 13 19:14:16 2009 (4A5BBFC8)
8dbd2000 8dbde000   discache discache.sys Mon Jul 13 19:24:04 2009 (4A5BC214)
88c08000 88c19000   disk     disk.sys     Mon Jul 13 19:11:28 2009 (4A5BBF20)
8f7cd000 8f7e6000   drmk     drmk.sys     Mon Jul 13 20:36:05 2009 (4A5BD2F5)
8f600000 8f609000   dump_atapi dump_atapi.sys Mon Jul 13 19:11:15 2009 (4A5BBF13)
8f7f3000 8f7fe000   dump_dumpata dump_dumpata.sys Mon Jul 13 19:11:16 2009 (4A5BBF14)
8e4e1000 8e4f2000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:12:47 2009 (4A5BBF6F)
8e4f2000 8e4fc000   Dxapi    Dxapi.sys    Mon Jul 13 19:25:25 2009 (4A5BC265)
8f31a000 8f3d1000   dxgkrnl  dxgkrnl.sys  Thu Oct 01 20:48:33 2009 (4AC54DE1)
8e502000 8e53b000   dxgmms1  dxgmms1.sys  Mon Jul 13 19:25:25 2009 (4A5BC265)
8e400000 8e40b000   fdc      fdc.sys      Mon Jul 13 19:45:45 2009 (4A5BC729)
887aa000 887bb000   fileinfo fileinfo.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
88776000 887aa000   fltmgr   fltmgr.sys   Mon Jul 13 19:11:13 2009 (4A5BBF11)
88a7f000 88a88000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:11:14 2009 (4A5BBF12)
889a9000 889db000   fvevol   fvevol.sys   Fri Sep 25 22:24:21 2009 (4ABD7B55)
88d6b000 88d9c000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:12:03 2009 (4A5BBF43)
82e2a000 82e61000   hal      halmacpi.dll Mon Jul 13 19:11:03 2009 (4A5BBF07)
8f3d1000 8f3f0000   HDAudBus HDAudBus.sys Mon Jul 13 19:50:55 2009 (4A5BC85F)
8f74e000 8f79e000   HdAudio  HdAudio.sys  Mon Jul 13 19:51:46 2009 (4A5BC892)
8c244000 8c2c9000   HTTP     HTTP.sys     Mon Jul 13 19:12:53 2009 (4A5BBF75)
88c00000 88c08000   hwpolicy hwpolicy.sys Mon Jul 13 19:11:01 2009 (4A5BBF05)
8e5cc000 8e5e4000   i8042prt i8042prt.sys Mon Jul 13 19:11:23 2009 (4A5BBF1B)
8ee11000 8f31a000   igdkmd32 igdkmd32.sys Wed Sep 23 15:18:09 2009 (4ABA7471)
88716000 8871d000   intelide intelide.sys Mon Jul 13 19:11:19 2009 (4A5BBF17)
8dbde000 8dbf0000   intelppm intelppm.sys Mon Jul 13 19:11:03 2009 (4A5BBF07)
8e5e4000 8e5f1000   kbdclass kbdclass.sys Mon Jul 13 19:11:15 2009 (4A5BBF13)
80bc4000 80bcc000   kdcom    kdcom.dll    Mon Jul 13 21:08:58 2009 (4A5BDAAA)
8f6b7000 8f6eb000   ks       ks.sys       Wed Mar 03 22:57:52 2010 (4B8F2FC0)
88996000 889a9000   ksecdd   ksecdd.sys   Mon Jul 13 19:11:56 2009 (4A5BBF3C)
88b7d000 88ba2000   ksecpkg  ksecpkg.sys  Thu Dec 10 23:04:22 2009 (4B21C4C6)
8c221000 8c231000   lltdio   lltdio.sys   Mon Jul 13 19:53:18 2009 (4A5BC8EE)
889db000 889f6000   luafv    luafv.sys    Mon Jul 13 19:15:44 2009 (4A5BC020)
88402000 8847a000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Mon Jul 13 21:06:41 2009 (4A5BDA21)
88a00000 88a0b000   monitor  monitor.sys  Mon Jul 13 19:25:58 2009 (4A5BC286)
8e5f1000 8e5fe000   mouclass mouclass.sys Mon Jul 13 19:11:15 2009 (4A5BBF13)
8872b000 88741000   mountmgr mountmgr.sys Mon Jul 13 19:11:27 2009 (4A5BBF1F)
8c2e2000 8c2f4000   mpsdrv   mpsdrv.sys   Mon Jul 13 19:52:52 2009 (4A5BC8D4)
8c2f4000 8c317000   mrxsmb   mrxsmb.sys   Sat Feb 27 02:32:02 2010 (4B88CA72)
8c317000 8c352000   mrxsmb10 mrxsmb10.sys Sat Feb 27 02:32:21 2010 (4B88CA85)
8c352000 8c36d000   mrxsmb20 mrxsmb20.sys Sat Feb 27 02:32:11 2010 (4B88CA7B)
88608000 88613000   Msfs     Msfs.SYS     Mon Jul 13 19:11:26 2009 (4A5BBF1E)
8866d000 88675000   msisadrv msisadrv.sys Mon Jul 13 19:11:09 2009 (4A5BBF0D)
8896b000 88996000   msrpc    msrpc.sys    Mon Jul 13 19:11:59 2009 (4A5BBF3F)
8dbc8000 8dbd2000   mssmbios mssmbios.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
88dec000 88dfc000   mup      mup.sys      Mon Jul 13 19:14:14 2009 (4A5BBFC6)
88a88000 88b3f000   ndis     ndis.sys     Mon Jul 13 19:12:24 2009 (4A5BBF58)
8f638000 8f643000   ndistapi ndistapi.sys Mon Jul 13 19:54:24 2009 (4A5BC930)
8f643000 8f665000   ndiswan  ndiswan.sys  Mon Jul 13 19:54:34 2009 (4A5BC93A)
8f73d000 8f74e000   NDProxy  NDProxy.SYS  Mon Jul 13 19:54:27 2009 (4A5BC933)
8db32000 8db40000   netbios  netbios.sys  Mon Jul 13 19:53:54 2009 (4A5BC912)
8da80000 8dab2000   netbt    netbt.sys    Mon Jul 13 19:12:18 2009 (4A5BBF52)
88b3f000 88b7d000   NETIO    NETIO.SYS    Mon Jul 13 19:12:35 2009 (4A5BBF63)
8da08000 8da16000   Npfs     Npfs.SYS     Mon Jul 13 19:11:31 2009 (4A5BBF23)
8dbbe000 8dbc8000   nsiproxy nsiproxy.sys Mon Jul 13 19:12:08 2009 (4A5BBF48)
82a1a000 82e2a000   nt       ntkrpamp.exe Fri Jun 18 23:55:24 2010 (4C1C3FAC)
8883c000 8896b000   Ntfs     Ntfs.sys     Mon Jul 13 19:12:05 2009 (4A5BBF45)
88a0d000 88a14000   Null     Null.SYS     Mon Jul 13 19:11:12 2009 (4A5BBF10)
8db13000 8db32000   pacer    pacer.sys    Mon Jul 13 19:53:58 2009 (4A5BC916)
886aa000 886bb000   partmgr  partmgr.sys  Mon Jul 13 19:11:35 2009 (4A5BBF27)
88675000 8869f000   pci      pci.sys      Mon Jul 13 19:11:16 2009 (4A5BBF14)
8871d000 8872b000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:11:15 2009 (4A5BBF13)
88a71000 88a7f000   pcw      pcw.sys      Mon Jul 13 19:11:10 2009 (4A5BBF0E)
98c2a000 98cc1000   peauth   peauth.sys   Mon Jul 13 20:35:44 2009 (4A5BD2E0)
8f79e000 8f7cd000   portcls  portcls.sys  Mon Jul 13 19:51:00 2009 (4A5BC864)
8847a000 8848b000   PSHED    PSHED.dll    Mon Jul 13 21:09:36 2009 (4A5BDAD0)
8f620000 8f638000   rasl2tp  rasl2tp.sys  Mon Jul 13 19:54:33 2009 (4A5BC939)
8f665000 8f67d000   raspppoe raspppoe.sys Mon Jul 13 19:54:53 2009 (4A5BC94D)
8f67d000 8f694000   raspptp  raspptp.sys  Mon Jul 13 19:54:47 2009 (4A5BC947)
8f694000 8f6ab000   rassstp  rassstp.sys  Mon Jul 13 19:54:57 2009 (4A5BC951)
8db7d000 8dbbe000   rdbss    rdbss.sys    Mon Jul 13 19:14:26 2009 (4A5BBFD2)
8f6ab000 8f6b5000   rdpbus   rdpbus.sys   Mon Jul 13 20:02:40 2009 (4A5BCB20)
88832000 8883a000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:01:40 2009 (4A5BCAE4)
887f5000 887fd000   rdpencdd rdpencdd.sys Mon Jul 13 20:01:39 2009 (4A5BCAE3)
88600000 88608000   rdprefmp rdprefmp.sys Mon Jul 13 20:01:41 2009 (4A5BCAE5)
88ba2000 88bcf000   rdyboost rdyboost.sys Mon Jul 13 19:22:02 2009 (4A5BC19A)
8c231000 8c244000   rspndr   rspndr.sys   Mon Jul 13 19:53:20 2009 (4A5BC8F0)
8e53b000 8e581000   Rt86win7 Rt86win7.sys Mon Sep 20 03:38:12 2010 (4C970F64)
98cc1000 98ccb000   secdrv   secdrv.SYS   Wed Sep 13 09:18:32 2006 (45080528)
8e40b000 8e415000   serenum  serenum.sys  Mon Jul 13 19:45:27 2009 (4A5BC717)
8db40000 8db5a000   serial   serial.sys   Mon Jul 13 19:45:33 2009 (4A5BC71D)
88de4000 88dec000   spldr    spldr.sys    Mon May 11 12:13:47 2009 (4A084EBB)
8c38e000 8c3df000   srv      srv.sys      Thu Aug 26 23:31:26 2010 (4C77318E)
98d6d000 98dbc000   srv2     srv2.sys     Thu Aug 26 23:30:45 2010 (4C773165)
98ccb000 98cec000   srvnet   srvnet.sys   Thu Aug 26 23:30:39 2010 (4C77315F)
8f6b5000 8f6b6380   swenum   swenum.sys   Mon Jul 13 19:45:08 2009 (4A5BC704)
88c22000 88d6b000   tcpip    tcpip.sys    Sun Jun 13 23:36:59 2010 (4C15A3DB)
98cec000 98cf9000   tcpipreg tcpipreg.sys Mon Jul 13 19:54:14 2009 (4A5BC926)
8da2d000 8da38000   TDI      TDI.SYS      Mon Jul 13 19:12:12 2009 (4A5BBF4C)
8da16000 8da2d000   tdx      tdx.sys      Mon Jul 13 19:12:10 2009 (4A5BBF4A)
8db6d000 8db7d000   termdd   termdd.sys   Mon Jul 13 20:01:35 2009 (4A5BCADF)
967d0000 967d9000   TSDDD    TSDDD.dll    unavailable (00000000)
8f6eb000 8f6f9000   umbus    umbus.sys    Mon Jul 13 19:51:38 2009 (4A5BC88A)
8ee00000 8ee0f000   usbehci  usbehci.sys  Fri Dec 04 01:51:10 2009 (4B18B15E)
8f6f9000 8f73d000   usbhub   usbhub.sys   Fri Dec 04 01:51:51 2009 (4B18B187)
8e581000 8e5cc000   USBPORT  USBPORT.SYS  Mon Jul 13 19:51:13 2009 (4A5BC871)
8f3f0000 8f3fb000   usbuhci  usbuhci.sys  Mon Jul 13 19:51:10 2009 (4A5BC86E)
8869f000 886aa000   vdrvroot vdrvroot.sys Mon Jul 13 19:46:19 2009 (4A5BC74B)
887bb000 887c7000   vga      vga.sys      Mon Jul 13 19:25:50 2009 (4A5BC27E)
887c7000 887e8000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:25:49 2009 (4A5BC27D)
88d9c000 88da4380   vmstorfl vmstorfl.sys Mon Jul 13 19:28:44 2009 (4A5BC32C)
886bb000 886cb000   volmgr   volmgr.sys   Mon Jul 13 19:11:25 2009 (4A5BBF1D)
886cb000 88716000   volmgrx  volmgrx.sys  Mon Jul 13 19:11:41 2009 (4A5BBF2D)
88da5000 88de4000   volsnap  volsnap.sys  Mon Jul 13 19:11:34 2009 (4A5BBF26)
8db5a000 8db6d000   wanarp   wanarp.sys   Mon Jul 13 19:55:02 2009 (4A5BC956)
887e8000 887f5000   watchdog watchdog.sys Mon Jul 13 19:24:10 2009 (4A5BC21A)
88580000 885f1000   Wdf01000 Wdf01000.sys Mon Jul 13 19:11:36 2009 (4A5BBF28)
885f1000 885ff000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:11:25 2009 (4A5BBF1D)
8db0c000 8db13000   wfplwf   wfplwf.sys   Mon Jul 13 19:53:51 2009 (4A5BC90F)
96570000 967bb000   win32k   win32k.sys   unavailable (00000000)
88664000 8866d000   WMILIB   WMILIB.SYS   Mon Jul 13 19:11:22 2009 (4A5BBF1A)
8c207000 8c221000   WudfPf   WudfPf.sys   Mon Jul 13 19:50:13 2009 (4A5BC835)

Unloaded modules:
98cf9000 98d63000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
8c36d000 8c385000   parport.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
88a00000 88a0d000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
889db000 889e6000   dump_ataport
    Timestamp: unavailable (00000000)
    Checksum:  00000000
889e6000 889ef000   dump_atapi.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
889ef000 88a00000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
8e4e1000 8e502000   tunnel.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000

My System SpecsSystem Spec
.

17 Jan 2011   #4
vinwin06

Windows 7 Ultimate x32
 
 

Hi Carltr6,

I have attached the dump files as per your instructions . Please let me know what is the problem in my system and how to resolve it. I have removed AVG and installed Microsoft essentials also but in health report it was showing anti virus program not installed.

Please help me on this.

Regards,

Vinoth S
My System SpecsSystem Spec
18 Jan 2011   #5
vinwin06

Windows 7 Ultimate x32
 
 

Can anyone look into this issue, because i am getting this crash every day.
My System SpecsSystem Spec
18 Jan 2011   #6
vinwin06

Windows 7 Ultimate x32
 
 

Find attached the today dump based on application given in the instructions.
My System SpecsSystem Spec
18 Jan 2011   #7
CarlTR6

Windows 7 Ultimate 32 bit
 
 

Hi, vinwin. I looked at both of your dumps. Both point to a hardware or hardware related problem. Both involve memory corruption.
Quote:
Bugcheck 1, APC_INDEX_MISMATCH. BSOD Index.

Bugcheck 8E, Usual causes: Insufficient disk space, Device driver, Video card, BIOS, Breakpoint in startup without having a debugger attached, Hardware incompatibility, Faulty system service, 3rd party remote control, Memory.
I find two obsolete drivers loaded on your system. One is extremely obsolete. Outdated drivers can and do cause memory corruption and BSOD's. Update or eliminate these two drivers.
Quote:
PS2.sys Mon Jun 04 09:59:59 2001 - HP Multimedia Keyboard Driver. HP® - Laptops, Desktops, Printers, Servers and more. If there is no update for this driver, you need to upgrade your keyboard and uninstall this driver.

SCDEmu.SYS Mon Aug 06 20:15:06 2007 - PowerISO Virtual Drive driver. PowerISO - Create, Edit, Extract, Mount, Compress, Encrypt, Split ISO file, ISO/BIN converter, Virtual Drive, DAA. Update this driver or uninstall Power ISO.
I also suggest that while you are troubleshooting, you uninstall PCBoost. One you get your system stable, you can try it again. I really do not recommend this type of software with Win 7.

Update or eliminate the two drivers and uninstall PCBoost. Reboot and run your system. If you get another BSOD, upload it. Then test your RAM following the instructions in this tutorial: RAM - Test with Memtest86+. Run Memtest froma cold boot after your computer has been off for an hour or two. Let it run for a minumum of 7 passes. This will take 6-8 hours. Post back with your results.
Code:
Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.x86fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0x82a47000 PsLoadedModuleList = 0x82b8f810
Debug session time: Tue Jan 18 10:35:58.381 2011 (GMT-5)
System Uptime: 0 days 6:22:07.176
Loading Kernel Symbols
...............................................................
................................................................
..........
Loading User Symbols
Loading unloaded module list
........
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1, {82ab8b64, ff, 0, 0}

Probably caused by : ntkrpamp.exe ( nt!NtWaitForWorkViaWorkerFactory+0 )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

APC_INDEX_MISMATCH (1)
This is a kernel internal error. The most common reason to see this
bugcheck is when a filesystem or a driver has a mismatched number of
calls to disable and re-enable APCs. The key data item is the
Thread->KernelApcDisable field. A negative value indicates that a driver
has disabled APC calls without re-enabling them.  A positive value indicates
that the reverse is true. This check is made on exit from a system call.
Arguments:
Arg1: 82ab8b64, address of system function (system call)
Arg2: 000000ff, Thread->ApcStateIndex << 8 | Previous ApcStateIndex
Arg3: 00000000, Thread->KernelApcDisable
Arg4: 00000000, Previous KernelApcDisable

Debugging Details:
------------------


FAULTING_IP: 
nt!NtWaitForWorkViaWorkerFactory+0
82ab8b64 6a4c            push    4Ch

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x1

PROCESS_NAME:  PING.EXE

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 779964f4 to 82a8a7d3

STACK_TEXT:  
adf17d34 779964f4 badb0d00 0165f690 00000000 nt!KiServiceExit2+0x17a
WARNING: Frame IP not in any known module. Following frames may be wrong.
0165f7e8 00000000 00000000 00000000 00000000 0x779964f4


STACK_COMMAND:  .bugcheck ; kb

FOLLOWUP_IP: 
nt!NtWaitForWorkViaWorkerFactory+0
82ab8b64 6a4c            push    4Ch

SYMBOL_NAME:  nt!NtWaitForWorkViaWorkerFactory+0

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrpamp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4c1c3fac

FAILURE_BUCKET_ID:  0x1_nt!NtWaitForWorkViaWorkerFactory+0

BUCKET_ID:  0x1_nt!NtWaitForWorkViaWorkerFactory+0

Followup: MachineOwner
---------

Debug session time: Mon Jan 17 07:13:53.378 2011 (GMT-5)
System Uptime: 0 days 15:10:12.048
Loading Kernel Symbols
...............................................................
................................................................
..........
Loading User Symbols
Loading unloaded module list
........
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000008E, {c0000005, 82c95619, b97d7bac, 0}

Probably caused by : ntkrpamp.exe ( nt!EtwpRundownNotifications+54 )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
happening.
Arguments:
Arg1: c0000005, The exception code that was not handled
Arg2: 82c95619, The address that the exception occurred at
Arg3: b97d7bac, Trap Frame
Arg4: 00000000

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
nt!EtwpRundownNotifications+54
82c95619 8b480c          mov     ecx,dword ptr [eax+0Ch]

TRAP_FRAME:  b97d7bac -- (.trap 0xffffffffb97d7bac)
ErrCode = 00000000
eax=00000000 ebx=c0010028 ecx=00001002 edx=00000001 esi=c001000c edi=00000000
eip=82c95619 esp=b97d7c20 ebp=b97d7c3c iopl=0         nv up ei pl nz ac pe cy
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010217
nt!EtwpRundownNotifications+0x54:
82c95619 8b480c          mov     ecx,dword ptr [eax+0Ch] ds:0023:0000000c=????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x8E

PROCESS_NAME:  TRACERT.EXE

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 82c7aef5 to 82c95619

STACK_TEXT:  
b97d7c3c 82c7aef5 84a36858 848c2320 84a36840 nt!EtwpRundownNotifications+0x54
b97d7c64 82c3a788 84a36858 84a36858 84a36840 nt!EtwpDeleteRegistrationObject+0xf5
b97d7c7c 82a81f60 00000000 85715d48 84a36840 nt!ObpRemoveObjectRoutine+0x59
b97d7c90 82a81ed0 84a36858 82c5e80c bb22fa50 nt!ObfDereferenceObjectWithTag+0x88
b97d7c98 82c5e80c bb22fa50 85715d48 00000020 nt!ObfDereferenceObject+0xd
b97d7cdc 82c5fff2 bb22fa50 b842e040 849fa2c0 nt!ObpCloseHandleTableEntry+0x21d
b97d7d0c 82c6016a 849fa2c0 85715d01 000ff564 nt!ObpCloseHandle+0x7f
b97d7d28 82a5c44a 00000020 000ff564 77d864f4 nt!NtClose+0x4e
b97d7d28 77d864f4 00000020 000ff564 77d864f4 nt!KiFastCallEntry+0x12a
WARNING: Frame IP not in any known module. Following frames may be wrong.
000ff564 00000000 00000000 00000000 00000000 0x77d864f4


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!EtwpRundownNotifications+54
82c95619 8b480c          mov     ecx,dword ptr [eax+0Ch]

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  nt!EtwpRundownNotifications+54

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrpamp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4c1c3fac

FAILURE_BUCKET_ID:  0x8E_nt!EtwpRundownNotifications+54

BUCKET_ID:  0x8E_nt!EtwpRundownNotifications+54

Followup: MachineOwner
---------

1: kd> lmtsmn
start    end        module name
88691000 886d9000   ACPI     ACPI.sys     Mon Jul 13 19:11:11 2009 (4A5BBF0F)
8e2b4000 8e30e000   afd      afd.sys      Mon Jul 13 19:12:34 2009 (4A5BBF62)
8e61f000 8e631000   AgileVpn AgileVpn.sys Mon Jul 13 19:55:00 2009 (4A5BC954)
887e2000 887eb000   amdxata  amdxata.sys  Tue May 19 13:57:35 2009 (4A12F30F)
887b6000 887bf000   atapi    atapi.sys    Mon Jul 13 19:11:15 2009 (4A5BBF13)
887bf000 887e2000   ataport  ataport.SYS  Mon Jul 13 19:11:18 2009 (4A5BBF16)
88bf0000 88bf7000   Beep     Beep.SYS     Mon Jul 13 19:45:00 2009 (4A5BC6FC)
8e6b1000 8e6bf000   blbdrive blbdrive.sys Mon Jul 13 19:23:04 2009 (4A5BC1D8)
884a2000 884aa000   BOOTVID  BOOTVID.dll  Mon Jul 13 21:04:34 2009 (4A5BD9A2)
8f717000 8f730000   bowser   bowser.sys   Mon Jul 13 19:14:21 2009 (4A5BBFCD)
96d20000 96d3e000   cdd      cdd.dll      Tue Nov 02 00:23:36 2010 (4CCF9248)
88a00000 88a1f000   cdrom    cdrom.sys    Mon Jul 13 19:11:24 2009 (4A5BBF1C)
884ec000 88597000   CI       CI.dll       Mon Jul 13 21:09:28 2009 (4A5BDAC8)
88b99000 88bbe000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:11:20 2009 (4A5BBF18)
884aa000 884ec000   CLFS     CLFS.SYS     Mon Jul 13 19:11:10 2009 (4A5BBF0E)
889a0000 889fd000   cng      cng.sys      Mon Jul 13 19:32:55 2009 (4A5BC427)
8e612000 8e61f000   CompositeBus CompositeBus.sys Mon Jul 13 19:45:26 2009 (4A5BC716)
8fcee000 8fcfb000   crashdmp crashdmp.sys Mon Jul 13 19:45:50 2009 (4A5BC72E)
8e635000 8e699000   csc      csc.sys      Mon Jul 13 19:15:08 2009 (4A5BBFFC)
8e699000 8e6b1000   dfsc     dfsc.sys     Mon Jul 13 19:14:16 2009 (4A5BBFC8)
8e214000 8e220000   discache discache.sys Mon Jul 13 19:24:04 2009 (4A5BC214)
88b88000 88b99000   disk     disk.sys     Mon Jul 13 19:11:28 2009 (4A5BBF20)
8fcd5000 8fcee000   drmk     drmk.sys     Mon Jul 13 20:36:05 2009 (4A5BD2F5)
8fd06000 8fd0f000   dump_atapi dump_atapi.sys Mon Jul 13 19:11:15 2009 (4A5BBF13)
8fcfb000 8fd06000   dump_dumpata dump_dumpata.sys Mon Jul 13 19:11:16 2009 (4A5BBF14)
8fd0f000 8fd20000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:12:47 2009 (4A5BBF6F)
8fd20000 8fd2a000   Dxapi    Dxapi.sys    Mon Jul 13 19:25:25 2009 (4A5BC265)
8f13f000 8f1f6000   dxgkrnl  dxgkrnl.sys  Mon Nov 01 22:37:53 2010 (4CCF7981)
8e6e0000 8e719000   dxgmms1  dxgmms1.sys  Mon Nov 01 22:37:04 2010 (4CCF7950)
88bbe000 88be8000   fastfat  fastfat.SYS  Mon Jul 13 19:14:01 2009 (4A5BBFB9)
8e7ea000 8e7f5000   fdc      fdc.sys      Mon Jul 13 19:45:45 2009 (4A5BC729)
887eb000 887fc000   fileinfo fileinfo.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
88597000 885cb000   fltmgr   fltmgr.sys   Mon Jul 13 19:11:13 2009 (4A5BBF11)
8880e000 88817000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:11:14 2009 (4A5BBF12)
88b56000 88b88000   fvevol   fvevol.sys   Fri Sep 25 22:24:21 2009 (4ABD7B55)
88d4a000 88d7b000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:12:03 2009 (4A5BBF43)
82e29000 82e60000   hal      halmacpi.dll Mon Jul 13 19:11:03 2009 (4A5BBF07)
8ec00000 8ec1f000   HDAudBus HDAudBus.sys Mon Jul 13 19:50:55 2009 (4A5BC85F)
8fd73000 8fdf8000   HTTP     HTTP.sys     Mon Jul 13 19:12:53 2009 (4A5BBF75)
88df8000 88e00000   hwpolicy hwpolicy.sys Mon Jul 13 19:11:01 2009 (4A5BBF05)
8e7b8000 8e7d0000   i8042prt i8042prt.sys Mon Jul 13 19:11:23 2009 (4A5BBF1B)
8ec36000 8f13f000   igdkmd32 igdkmd32.sys Wed Sep 23 15:18:09 2009 (4ABA7471)
8878b000 88792000   intelide intelide.sys Mon Jul 13 19:11:19 2009 (4A5BBF17)
8e600000 8e612000   intelppm intelppm.sys Mon Jul 13 19:11:03 2009 (4A5BBF07)
8e7d0000 8e7dd000   kbdclass kbdclass.sys Mon Jul 13 19:11:15 2009 (4A5BBF13)
80bc2000 80bca000   kdcom    kdcom.dll    Mon Jul 13 21:08:58 2009 (4A5BDAAA)
8f680000 8f6b4000   ks       ks.sys       Wed Mar 03 22:57:52 2010 (4B8F2FC0)
8898d000 889a0000   ksecdd   ksecdd.sys   Mon Jul 13 19:11:56 2009 (4A5BBF3C)
88b21000 88b46000   ksecpkg  ksecpkg.sys  Thu Dec 10 23:04:22 2009 (4B21C4C6)
8fd50000 8fd60000   lltdio   lltdio.sys   Mon Jul 13 19:53:18 2009 (4A5BC8EE)
8fd35000 8fd50000   luafv    luafv.sys    Mon Jul 13 19:15:44 2009 (4A5BC020)
88419000 88491000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Mon Jul 13 21:06:41 2009 (4A5BDA21)
8fd2a000 8fd35000   monitor  monitor.sys  Mon Jul 13 19:25:58 2009 (4A5BC286)
8e7dd000 8e7ea000   mouclass mouclass.sys Mon Jul 13 19:11:15 2009 (4A5BBF13)
887a0000 887b6000   mountmgr mountmgr.sys Mon Jul 13 19:11:27 2009 (4A5BBF1F)
885cb000 885f1680   MpFilter MpFilter.sys Tue Sep 14 17:23:59 2010 (4C8FE7EF)
975de000 975e7200   MpNWMon  MpNWMon.sys  Tue Sep 14 17:23:50 2010 (4C8FE7E6)
8f730000 8f742000   mpsdrv   mpsdrv.sys   Mon Jul 13 19:52:52 2009 (4A5BC8D4)
8f742000 8f765000   mrxsmb   mrxsmb.sys   Sat Feb 27 02:32:02 2010 (4B88CA72)
8f765000 8f7a0000   mrxsmb10 mrxsmb10.sys Sat Feb 27 02:32:21 2010 (4B88CA85)
8f7a0000 8f7bb000   mrxsmb20 mrxsmb20.sys Sat Feb 27 02:32:11 2010 (4B88CA7B)
8e279000 8e284000   Msfs     Msfs.SYS     Mon Jul 13 19:11:26 2009 (4A5BBF1E)
886e2000 886ea000   msisadrv msisadrv.sys Mon Jul 13 19:11:09 2009 (4A5BBF0D)
88962000 8898d000   msrpc    msrpc.sys    Mon Jul 13 19:11:59 2009 (4A5BBF3F)
8e20a000 8e214000   mssmbios mssmbios.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
88b46000 88b56000   mup      mup.sys      Mon Jul 13 19:14:14 2009 (4A5BBFC6)
88a2c000 88ae3000   ndis     ndis.sys     Mon Jul 13 19:12:24 2009 (4A5BBF58)
8e7f5000 8e800000   ndistapi ndistapi.sys Mon Jul 13 19:54:24 2009 (4A5BC930)
8f60c000 8f62e000   ndiswan  ndiswan.sys  Mon Jul 13 19:54:34 2009 (4A5BC93A)
8f706000 8f717000   NDProxy  NDProxy.SYS  Mon Jul 13 19:54:27 2009 (4A5BC933)
8e366000 8e374000   netbios  netbios.sys  Mon Jul 13 19:53:54 2009 (4A5BC912)
8e30e000 8e340000   netbt    netbt.sys    Mon Jul 13 19:12:18 2009 (4A5BBF52)
88ae3000 88b21000   NETIO    NETIO.SYS    Thu Apr 08 22:32:21 2010 (4BBE91B5)
975e8000 975f3c00   NisDrvWFP NisDrvWFP.sys Tue Sep 14 17:24:12 2010 (4C8FE7FC)
8e284000 8e292000   Npfs     Npfs.SYS     Mon Jul 13 19:11:31 2009 (4A5BBF23)
8e200000 8e20a000   nsiproxy nsiproxy.sys Mon Jul 13 19:12:08 2009 (4A5BBF48)
82a19000 82e29000   nt       ntkrpamp.exe Fri Jun 18 23:55:24 2010 (4C1C3FAC)
88833000 88962000   Ntfs     Ntfs.sys     Mon Jul 13 19:12:05 2009 (4A5BBF45)
88a1f000 88a26000   Null     Null.SYS     Mon Jul 13 19:11:12 2009 (4A5BBF10)
8e347000 8e366000   pacer    pacer.sys    Mon Jul 13 19:53:58 2009 (4A5BC916)
8871f000 88730000   partmgr  partmgr.sys  Mon Jul 13 19:11:35 2009 (4A5BBF27)
886ea000 88714000   pci      pci.sys      Mon Jul 13 19:11:16 2009 (4A5BBF14)
88792000 887a0000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:11:15 2009 (4A5BBF13)
88800000 8880e000   pcw      pcw.sys      Mon Jul 13 19:11:10 2009 (4A5BBF0E)
97405000 9749c000   peauth   peauth.sys   Mon Jul 13 20:35:44 2009 (4A5BD2E0)
8fca6000 8fcd5000   portcls  portcls.sys  Mon Jul 13 19:51:00 2009 (4A5BC864)
8ec2a000 8ec2d720   PS2      PS2.sys      Mon Jun 04 09:59:59 2001 (3B1B945F)
88491000 884a2000   PSHED    PSHED.dll    Mon Jul 13 21:09:36 2009 (4A5BDAD0)
88400000 88418000   rasl2tp  rasl2tp.sys  Mon Jul 13 19:54:33 2009 (4A5BC939)
8f62e000 8f646000   raspppoe raspppoe.sys Mon Jul 13 19:54:53 2009 (4A5BC94D)
8f646000 8f65d000   raspptp  raspptp.sys  Mon Jul 13 19:54:47 2009 (4A5BC947)
8f65d000 8f674000   rassstp  rassstp.sys  Mon Jul 13 19:54:57 2009 (4A5BC951)
8e3b9000 8e3fa000   rdbss    rdbss.sys    Mon Jul 13 19:14:26 2009 (4A5BBFD2)
8f674000 8f67e000   rdpbus   rdpbus.sys   Mon Jul 13 20:02:40 2009 (4A5BCB20)
8e261000 8e269000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:01:40 2009 (4A5BCAE4)
8e269000 8e271000   rdpencdd rdpencdd.sys Mon Jul 13 20:01:39 2009 (4A5BCAE3)
8e271000 8e279000   rdprefmp rdprefmp.sys Mon Jul 13 20:01:41 2009 (4A5BCAE5)
88dcb000 88df8000   rdyboost rdyboost.sys Mon Jul 13 19:22:02 2009 (4A5BC19A)
8fd60000 8fd73000   rspndr   rspndr.sys   Mon Jul 13 19:53:20 2009 (4A5BC8F0)
8e719000 8e75e000   Rt86win7 Rt86win7.sys Wed Jun 23 05:10:23 2010 (4C21CF7F)
8fa02000 8fca52c0   RTKVHDA  RTKVHDA.sys  Tue Sep 15 07:03:37 2009 (4AAF7489)
8e3b1000 8e3b8760   SCDEmu   SCDEmu.SYS   Mon Aug 06 20:15:06 2007 (46B7B98A)
9749c000 974a6000   secdrv   secdrv.SYS   Wed Sep 13 09:18:32 2006 (45080528)
8f1f6000 8f200000   serenum  serenum.sys  Mon Jul 13 19:45:27 2009 (4A5BC717)
8e374000 8e38e000   serial   serial.sys   Mon Jul 13 19:45:33 2009 (4A5BC71D)
88dc3000 88dcb000   spldr    spldr.sys    Mon May 11 12:13:47 2009 (4A084EBB)
974d4000 9753e000   spsys    spsys.sys    Mon May 11 12:37:10 2009 (4A085436)
9758d000 975de000   srv      srv.sys      Thu Aug 26 23:31:26 2010 (4C77318E)
9753e000 9758d000   srv2     srv2.sys     Thu Aug 26 23:30:45 2010 (4C773165)
974a6000 974c7000   srvnet   srvnet.sys   Thu Aug 26 23:30:39 2010 (4C77315F)
8f67e000 8f67f380   swenum   swenum.sys   Mon Jul 13 19:45:08 2009 (4A5BC704)
88c01000 88d4a000   tcpip    tcpip.sys    Sun Jun 13 23:36:59 2010 (4C15A3DB)
974c7000 974d4000   tcpipreg tcpipreg.sys Mon Jul 13 19:54:14 2009 (4A5BC926)
8e2a9000 8e2b4000   TDI      TDI.SYS      Mon Jul 13 19:12:12 2009 (4A5BBF4C)
8e292000 8e2a9000   tdx      tdx.sys      Mon Jul 13 19:12:10 2009 (4A5BBF4A)
8e3a1000 8e3b1000   termdd   termdd.sys   Mon Jul 13 20:01:35 2009 (4A5BCADF)
96cf0000 96cf9000   TSDDD    TSDDD.dll    unavailable (00000000)
8e6bf000 8e6e0000   tunnel   tunnel.sys   Mon Jul 13 19:54:03 2009 (4A5BC91B)
8f6b4000 8f6c2000   umbus    umbus.sys    Mon Jul 13 19:51:38 2009 (4A5BC88A)
8e7a9000 8e7b8000   usbehci  usbehci.sys  Fri Oct 23 23:58:55 2009 (4AE27B7F)
8f6c2000 8f706000   usbhub   usbhub.sys   Sat Oct 24 00:00:05 2009 (4AE27BC5)
8e75e000 8e7a9000   USBPORT  USBPORT.SYS  Mon Jul 13 19:51:13 2009 (4A5BC871)
8ec1f000 8ec2a000   usbuhci  usbuhci.sys  Mon Jul 13 19:51:10 2009 (4A5BC86E)
88714000 8871f000   vdrvroot vdrvroot.sys Mon Jul 13 19:46:19 2009 (4A5BC74B)
88817000 88823000   vga      vga.sys      Mon Jul 13 19:25:50 2009 (4A5BC27E)
8e233000 8e254000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:25:49 2009 (4A5BC27D)
88d7b000 88d83380   vmstorfl vmstorfl.sys Mon Jul 13 19:28:44 2009 (4A5BC32C)
88730000 88740000   volmgr   volmgr.sys   Mon Jul 13 19:11:25 2009 (4A5BBF1D)
88740000 8878b000   volmgrx  volmgrx.sys  Mon Jul 13 19:11:41 2009 (4A5BBF2D)
88d84000 88dc3000   volsnap  volsnap.sys  Mon Jul 13 19:11:34 2009 (4A5BBF26)
8e38e000 8e3a1000   wanarp   wanarp.sys   Mon Jul 13 19:55:02 2009 (4A5BC956)
8e254000 8e261000   watchdog watchdog.sys Mon Jul 13 19:24:10 2009 (4A5BC21A)
88612000 88683000   Wdf01000 Wdf01000.sys Mon Jul 13 19:11:36 2009 (4A5BBF28)
88683000 88691000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:11:25 2009 (4A5BBF1D)
8e340000 8e347000   wfplwf   wfplwf.sys   Mon Jul 13 19:53:51 2009 (4A5BC90F)
96a90000 96cdb000   win32k   win32k.sys   Tue Oct 19 23:00:01 2010 (4CBE5B31)
886d9000 886e2000   WMILIB   WMILIB.SYS   Mon Jul 13 19:11:22 2009 (4A5BBF1A)
b1e2e000 b1e48000   WudfPf   WudfPf.sys   Mon Jul 13 19:50:13 2009 (4A5BC835)

Unloaded modules:
b1e48000 b1e69000   WUDFRd.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
975f4000 975f6000   USBD.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
8f7d3000 8f7ea000   USBSTOR.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
8f7bb000 8f7d3000   parport.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
88bbe000 88bcb000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
88bcb000 88bd6000   dump_ataport
    Timestamp: unavailable (00000000)
    Checksum:  00000000
88bd6000 88bdf000   dump_atapi.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
88bdf000 88bf0000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
My System SpecsSystem Spec
18 Jan 2011   #8
vinwin06

Windows 7 Ultimate x32
 
 

Thanks for your reply. I Have uninstalled the PC boost and Power ISO, and for the key board driver i roll back the previous driver it shows Driver date - 6/21/2006 and version - 6.1.7600.16385.

Now i will restart and see the performance and let you know whether i need to do the memory test. but i already did the memory test with same software you have mentioned it. I have passed 6 tests there was no error message.
My System SpecsSystem Spec
18 Jan 2011   #9
CarlTR6

Windows 7 Ultimate 32 bit
 
 

Good work. However that 2006 keyboard driver is still way obsolete. It is an XP driver. Does HP have an updated driver for this keyboard? Third party drivers for Win 7 should be dated 13 July 2009 or later.
My System SpecsSystem Spec
18 Jan 2011   #10
vinwin06

Windows 7 Ultimate x32
 
 

I cannot able to find out the HP driver for my key board, can you please suggest what else i can do it for update this drive or install any other new drive for my keyboard.

Find the details about my key board in system information:


Description Standard PS/2 Keyboard
Name Enhanced (101- or 102-key)
Layout 00000409
PNP Device ID ACPI\PNP0303\4&77E713&0
Number of Function Keys 12
I/O Port 0x00000060-0x00000060
I/O Port 0x00000064-0x00000064
IRQ Channel IRQ 1
Driver c:\windows\system32\drivers\i8042prt.sys (6.1.7600.16385, 79.00 KB (80,896 bytes), 7/14/2009 4:41 AM)


Please help me on this also.
My System SpecsSystem Spec
Reply

 windows has recovered from an unexpected shutdown windows 7




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hi..i am using Windows 7 32 Bit os. Here i have this problem. Please help me.
BSOD Help and Support
Windows has recovered from an unexpected shutdown
Hello I am having this problem many times when I'm trying to connect to my vpn account the bluescreen appears and after reboot i have this message:( can anyone help me with this problem? regards my last dump file: all of my dump files:
BSOD Help and Support
Windows has recovered from a unexpected shutdown
Computer is only a couple months old. Get this error whenever when I have left the computer for a extended period of time so that it asks me for my User account password to sign back in. Once I sign in my desktop has closed whatever I was working on and this error is there. Problem...
BSOD Help and Support
Windows has recovered from a unexpected shutdown
Get this error whenever when I have left the computer for a extended period of time so that it asks me for my User account password to sign back in. Once I sign in my desktop has closed whatever I was working on and this error is there. Problem signature: Problem Event Name: BlueScreen...
BSOD Help and Support
windows have recovered from an unexpected shutdown
my system is raising the following problem and shuting down....its a new system gigabyte G31 4gb ram have installed 32-bit windows vista.......please let me know the right problem
Chillout Room
Windows has recovered from an unexpected shutdown
My laptop keeps on randomly shutting down, showing me the Blue Screen and then restarting. Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7600.2.0.0.256.1 Locale ID: 3081 Additional information about the problem: BCCode: d1 BCP1: 3A30327C
BSOD Help and Support


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