Random BSOD's


  1. Posts : 37
    Windows 7 Premuim 64bit
       #1

    Random BSOD's


    I have recently had a lot of random BSOD's, actually while typing this post it triggered a chain of 4 or 5.... Each one always gives a different error message, I have run memtest in the past with 8 passes showing full success, could someone please help me?
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    Twister1089 said:
    I have recently had a lot of random BSOD's, actually while typing this post it triggered a chain of 4 or 5.... Each one always gives a different error message, I have run memtest in the past with 8 passes showing full success, could someone please help me?

    Your video driver and asacpi.sys

    1-asacpi.sys

    ASACPI.sys Sun Mar 27 22:30:36 2005
    The 2005 version of this driver is a known BSOD cause.
    Please visit this link: ASUSTeK Computer Inc.-Support- download_item_mkt
    Scroll down to the Utilities category, then scroll down to the "ATK0110 driver for WindowsXP/Vista/Windows 7 32&64-bit " (it's about the 8th item down).
    Download and install it.
    Go to C:\Windows\System32\drivers to check and make sure that the ASACPI.sys file is date stamped from 2009 or 2010 (NOT 2005).
    2- your video driver remove and re-install using these directions

    When upgrading your graphic driver you MUST remove all traces of the current driver. In order to do that we recommend using Guru3D - Driver Sweeper

    When it is removed then download and install the fresh copy.

    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\K\Desktop\New folder\122810-13868-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
    *http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (2 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Machine Name:
    Kernel base = 0xfffff800`02c4b000 PsLoadedModuleList = 0xfffff800`02e88e50
    Debug session time: Tue Dec 28 22:05:25.513 2010 (GMT-5)
    System Uptime: 0 days 0:00:21.074
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ..............
    Loading User Symbols
    Loading unloaded module list
    ....
    Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1000007E, {ffffffffc0000005, fffff880047964d9, fffff880043bda78, fffff880043bd2e0}
    
    Probably caused by : nvlddmkm.sys ( nvlddmkm+1874d9 )
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
    This is a very common bugcheck.  Usually the exception address pinpoints
    the driver/function that caused the problem.  Always note this address
    as well as the link date of the driver/image that contains this address.
    Some common problems are exception code 0x80000003.  This means a hard
    coded breakpoint or assertion was hit, but this system was booted
    /NODEBUG.  This is not supposed to happen as developers should never have
    hardcoded breakpoints in retail code, but ...
    If this happens, make sure a debugger gets connected, and the
    system is booted /DEBUG.  This will let us see why this breakpoint is
    happening.
    Arguments:
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff880047964d9, The address that the exception occurred at
    Arg3: fffff880043bda78, Exception Record Address
    Arg4: fffff880043bd2e0, Context Record Address
    
    Debugging Details:
    ------------------
    
    
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    
    FAULTING_IP: 
    nvlddmkm+1874d9
    fffff880`047964d9 48832000        and     qword ptr [rax],0
    
    EXCEPTION_RECORD:  fffff880043bda78 -- (.exr 0xfffff880043bda78)
    ExceptionAddress: fffff880047964d9 (nvlddmkm+0x00000000001874d9)
       ExceptionCode: c0000005 (Access violation)
      ExceptionFlags: 00000000
    NumberParameters: 2
       Parameter[0]: 0000000000000001
       Parameter[1]: 0000000000000000
    Attempt to write to address 0000000000000000
    
    CONTEXT:  fffff880043bd2e0 -- (.cxr 0xfffff880043bd2e0)
    rax=0000000000000000 rbx=fffffa8005973000 rcx=fffffa80054f6910
    rdx=00000000dff67000 rsi=0000000000000000 rdi=00000000dff67000
    rip=fffff880047964d9 rsp=fffff880043bdcb0 rbp=fffffa8005346730
     r8=fffff880043bdd00  r9=fffff880043bdcf0 r10=0000000000000007
    r11=fffffa80053bd000 r12=fffffa8006452d60 r13=fffff880043bdfa0
    r14=0000000000000001 r15=00000000c1d00570
    iopl=0         nv up ei pl zr na po nc
    cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
    nvlddmkm+0x1874d9:
    fffff880`047964d9 48832000        and     qword ptr [rax],0 ds:002b:00000000`00000000=????????????????
    Resetting default scope
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  NULL_DEREFERENCE
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    
    EXCEPTION_PARAMETER1:  0000000000000001
    
    EXCEPTION_PARAMETER2:  0000000000000000
    
    WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff80002ef30e0
     0000000000000000 
    
    FOLLOWUP_IP: 
    nvlddmkm+1874d9
    fffff880`047964d9 48832000        and     qword ptr [rax],0
    
    BUGCHECK_STR:  0x7E
    
    LAST_CONTROL_TRANSFER:  from fffffa8005346730 to fffff880047964d9
    
    STACK_TEXT:  
    fffff880`043bdcb0 fffffa80`05346730 : 00000000`00000000 fffffa80`06452d60 fffffa80`05973000 fffffa80`05973000 : nvlddmkm+0x1874d9
    fffff880`043bdcb8 00000000`00000000 : fffffa80`06452d60 fffffa80`05973000 fffffa80`05973000 fffff880`04adb053 : 0xfffffa80`05346730
    
    
    SYMBOL_STACK_INDEX:  0
    
    SYMBOL_NAME:  nvlddmkm+1874d9
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nvlddmkm
    
    IMAGE_NAME:  nvlddmkm.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4c5f8066
    
    STACK_COMMAND:  .cxr 0xfffff880043bd2e0 ; kb
    
    FAILURE_BUCKET_ID:  X64_0x7E_nvlddmkm+1874d9
    
    BUCKET_ID:  X64_0x7E_nvlddmkm+1874d9
    
    Followup: MachineOwner
    ---------
      My Computer


  3. Posts : 37
    Windows 7 Premuim 64bit
    Thread Starter
       #3

    quick question about hgraphics driver


    When I run Guru3D, I also see I have NVIDIA audio drivers and 3D Drivers (possibly provided by the same card) because it has an HDMI out, I have an NVIDIA GeForce GT 430, do I only need to wipe out what appears under graphics? Thank you for all your help thus far (I updated my ASUS driver like you recommended.
    Last edited by Twister1089; 13 Jan 2011 at 19:39. Reason: added detail
      My Computer


 

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