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Windows 7: minidump analysys

13 Jan 2011   #1
raffael3d2

windos 7 64 bit
 
 
minidump analysys

hi
I keep having blue screen of death issues all of a sudden.

can anyone analyze my minidumps that are attached and help?

thanks!


My System SpecsSystem Spec
.
13 Jan 2011   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by raffael3d2 View Post
hi
I keep having blue screen of death issues all of a sudden.

can anyone analyze my minidumps that are attached and help?

thanks!

Four problems

1-sptd.sys used by alcohol and daemon tools. Huge problem remove and replace.


Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads

You can use MagicDisc as an alternative.

Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) Overview


2-Defender. remove and replace with Microsoft security essentials

http://www.microsoft.com/security_essentials/

3- Old drivers needing update


Code:
wacommousefilter.sys    2/16/2007 13:12:17    0x45d5f401    fffff880`04f65000    fffff880`04f6d000        0x00008000                    
000.fcl    9/26/2008 8:11:22    0x48dcdf7a    fffff880`06dd5000    fffff880`06e00000        0x0002b000                    
spldr.sys    5/11/2009 11:56:27    0x4a0858bb    fffff880`0164a000    fffff880`01652000        0x00008000                    
GEARAspiWDM.sys    5/18/2009 7:17:04    0x4a1151c0    fffff880`04ab8000    fffff880`04ac5000        0x0000d000                    
amdxata.sys    5/19/2009 12:56:59    0x4a12f2eb    fffff880`00cc0000    fffff880`00ccb000        0x0000b000                    
PxHlpa64.sys    6/23/2009 18:16:35    0x4a416253    fffff880`00dcd000    fffff880`00dd8e00        0x0000be00                    
Accelerometer.sys    7/8/2009 13:41:38    0x4a54e862    fffff880`04dd6000    fffff880`04de2000        0x0000c000                    
hpdskflt.sys    7/8/2009 13:41:38    0x4a54e862    fffff880`017ea000    fffff880`017f4000        0x0000a000
How To Find Drivers:
Quote:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads


4-PxHlpa64.sys

These are the apps that use it


Quote:
RecordNow!
ESSSONIC
Sonic RecordNow!/Sonic_PrimoSDK
Dell Media Experience
Pioneer RecordNow DX
Sonic MyDVD/RecordNow!/RecordNow DX/MyDVD Plus/PrimoSDK
Microsoft Plus! Digital Media/Digital Image Suite
Corel Photo Album
HP RecordNow/DigitalMedia Archive
IBM RecordNow!
Roxio Easy Media Creator/RecordNow Copy/Drag-to-Disc/Creator Basic v/Media Manager/CinePlayer
Adobe Photoshop Lightroom
Yahoo! Music Jukebox or Roxio
Napster Burn Engine
1CLICK DivxToDVD
OLYMPUS muvee theaterPack
by Sonic Solutions (Sonic Solutions - Enabling Digital Media from Hollywood to Home) or VERITAS Software, Inc (Data Center Optimization: Datacenter Management Software, Data Center Software, Data Center Solutions | Symantec).
Remove and replace.
My System SpecsSystem Spec
13 Jan 2011   #3
raffael3d2

windos 7 64 bit
 
 

thanks. I removed the virtual cd drive program. but that keeps happening.

is there a program how I can find out how to remove the existing files? maybe some files got left on the system or another program that I am not aware of. but no virtual program is installed anymore
My System SpecsSystem Spec
.

13 Jan 2011   #4
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by raffael3d2 View Post
thanks. I removed the virtual cd drive program. but that keeps happening.

is there a program how I can find out how to remove the existing files? maybe some files got left on the system or another program that I am not aware of. but no virtual program is installed anymore
the most important file is the sptd.sys you can search for it and rename it to sptd.bak and it wont load.

What other "files" are you talking about here?



Ken J
My System SpecsSystem Spec
Reply

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