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Windows 7: Please help with BSOD...attachment included...thank you!!

13 Jan 2011   #1
thydroxylaze

Windows 7 Home Premium 64bit
 
 
Please help with BSOD...attachment included...thank you!!

I was having a lot of crashes in the last couple weeks, so i updated my BIOS, and last night updated all the drivers for everything i could. I bought this laptop a month or so ago. Im running Windows home x64. I did this (update all drivers) through HP's site where my laptop is listed and all the drivers for it. Afterwards, everything seemed to be running fine then this morning i got 2 crashes right in a row. I dont know what to do now...as i updated what i could. If someone could please help me I'd be soooooo appreciative! Thank you so much!

Jesse


My System SpecsSystem Spec
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13 Jan 2011   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by thydroxylaze View Post
I was having a lot of crashes in the last couple weeks, so i updated my BIOS, and last night updated all the drivers for everything i could. I bought this laptop a month or so ago. Im running Windows home x64. I did this (update all drivers) through HP's site where my laptop is listed and all the drivers for it. Afterwards, everything seemed to be running fine then this morning i got 2 crashes right in a row. I dont know what to do now...as i updated what i could. If someone could please help me I'd be soooooo appreciative! Thank you so much!

Jesse
Several things that need fixing

AVast, and sptd.sys to start

1-remove avast and replace with Microsoft security essentials

http://files.avast.com/files/eng/aswclear5.exe

http://www.microsoft.com/security_essentials/

2- Sptd.sys used by alcohol and daemon tools a huge cause of BSOD's
Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads

You can use MagicDisc as an alternative.

Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) Overview


After these are fixed we can focus on the true cause of the BSOD's
My System SpecsSystem Spec
13 Jan 2011   #3
thydroxylaze

Windows 7 Home Premium 64bit
 
 

i will do both of these! Thank you soooooo much hopefuly this will fix everything. Real quick...is Microsoft Security Essentials good as other programs such as Avast?
My System SpecsSystem Spec
.

13 Jan 2011   #4
ignatzatsonic

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, 64-bit
 
 

Quote   Quote: Originally Posted by thydroxylaze View Post
i will do both of these! Thank you soooooo much hopefuly this will fix everything. Real quick...is Microsoft Security Essentials good as other programs such as Avast?
It's highly regarded here. The typical suggestion is to use it in conjunction with another application such as Malware Bytes that is directed at malware per se. They don't conflict with each other.
My System SpecsSystem Spec
13 Jan 2011   #5
cybercore

Windows 7 x64
 
 

Quote   Quote: Originally Posted by thydroxylaze View Post
i will do both of these! Thank you soooooo much hopefuly this will fix everything. Real quick...is Microsoft Security Essentials good as other programs such as Avast?



Use MSE at least for as long as you are troubleshoooting bsods.
MSE does not invoke blue screens - unlike Avast.
My System SpecsSystem Spec
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 Please help with BSOD...attachment included...thank you!!




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