Dell Studio 1747 BSOD


  1. Posts : 2
    Windows 7 Professional 64bit
       #1

    Dell Studio 1747 BSOD


    Hi,

    My laptop's just started playing up...three times in three days now I've had BSOD's.

    Please find attached the .dmp files, any help gratefully received.

    Regards,

    Dave
      My Computer


  2. Posts : 927
    windows 7 ultimate
       #2

    ZoneAlarm firewall is the cause of all three of your BSOD's

    Uninstall then run the ZoneAlarm remover to clear up any leftovers.

    AVG is also notorious in causing BSOD's on some Winows 7 systems. If BSOD's continue after ZoneAlarm removal, suggest uninstallng AVG, afterwards run the relevant AVG Remover for your system in Safe Mode. Download BSOD friendly Microsoft Security Essentials as its replacement.

    Try to find updates for these older drivers from your PC or mobo manufacturer, or through links:

    BCM42RLY.sys Wed Jul 08 01:34:55 2009 Broadcom PCI Network Adapter
    bcmwl664.sys Wed Jul 08 01:45:04 2009 Broadcom 802.11g Network Adapter

    CtClsFlt.sys Mon Jun 15 06:06:41 2009 Creative Camera Driver

    PxHlpa64.sys Wed Jun 24 00:16:35 2009 Sonic CD/DVD driver (used by many different CD/DVD programs, see list)

    Rt64win7.sys Wed Jun 23 10:10:45 2010 Realtek LAN RTL811
      My Computer


  3. Posts : 2
    Windows 7 Professional 64bit
    Thread Starter
       #3

    Thanks for the quick reply fimble. I've removed ZoneAlarm, and will give the remover a go.

    If that does cure things, any options for a stable replacement?

    Dave
      My Computer


  4. Posts : 927
    windows 7 ultimate
       #4

    Windows 7's own firewall is well up to the job and a hell of a lot better than what may be remembered from the XP era
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 14:52.
Find Us