BSOD is killing me! HELP!


  1. Posts : 3
    Windows 7 Professional
       #1

    BSOD is killing me! HELP!


    Hey guys!

    I'm getting a BSOD lately that is killing me and i'm out of ideas. I uploaded the Minidump files I have. Whatever is causing it is crashing installations and others things so i really need help with this
    Thanks a lot!!
      My Computer


  2. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #2

    The cause is Apsx64.sys, this to a program called Shockprf
    and it's driver (shockprf.sys) is associated with a Lenovo utility for hard drives (part of the IBM Thinkpad Active Protection System).

    I would remove it to see if it resolves the problem and if it does install a fresh copy.

    Code:
    BugCheck 1000009F, {4, 258, fffffa8003b65b60, fffff80000b9c510}
    
    Unable to load image \SystemRoot\System32\DRIVERS\Apsx64.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for Apsx64.sys
    *** ERROR: Module load completed but symbols could not be loaded for Apsx64.sys
    Probably caused by : Apsx64.sys ( Apsx64+162b2 )
      My Computer


  3. Posts : 3
    Windows 7 Professional
    Thread Starter
       #3

    I uninstalled the Thinkpad Active Protection System but I'm still getting the BSOD every time I try to shutdown the laptop. Attached the new minidumps, I hope they help you to identify the problem.
    Thanks a lot!!
      My Computer


  4. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #4

    A different driver was the cause, Apsx64.sys, part of the Lenovo HDD utility driver software
    Uninstall this program or download a newer version

    Code:
    BugCheck 1000009F, {4, 258, fffffa8003b63040, fffff80000b9c510}
    
    Unable to load image \SystemRoot\System32\DRIVERS\Apsx64.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for Apsx64.sys
    *** ERROR: Module load completed but symbols could not be loaded for Apsx64.sys
    Probably caused by : Apsx64.sys ( Apsx64+162b2 )
      My Computer


 

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