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Windows 7: blue screen of death helppp

18 Jan 2011   #11
yowanvista

Windows 10 Pro x64, Arch Linux
 
 

A component of Symantec Service Framework Executable is the cause, remove any Symantec/Norton software. Use MSE instead

Norton removal tool:Download and run the Norton Removal Tool to uninstall your Norton product | Norton Support
Code:
BUGCHECK_STR:  0x3B

PROCESS_NAME:  ccsvchst.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff800032c5c86



My System SpecsSystem Spec
.
18 Jan 2011   #12
omarlekphet

Window 7 ultimate 64bit
 
 

really? last time it was Kapersky then i remove that then MSE now i use Norton.
My System SpecsSystem Spec
18 Jan 2011   #13
yowanvista

Windows 10 Pro x64, Arch Linux
 
 

Last time your Kaspersky product was outdated, you should have upgraded to version 11.0.2.556b.a which fixes most BSODs.

This time Norton is the culprit, reinstall it or remove it
My System SpecsSystem Spec
.

18 Jan 2011   #14
omarlekphet

Window 7 ultimate 64bit
 
 

ok thank you very much...i'm glad that is not hardware problem.
My System SpecsSystem Spec
18 Jan 2011   #15
omarlekphet

Window 7 ultimate 64bit
 
 
2nd BSOD of the day

Earlier i got blue screen and i got replied from someone (THNX) saying it was my Norton Anti virus
again it crashed when i shut down my computer to install the updates then it turn blue screen.

The Dump file is attached


My Computer Details
Window 7 ultimate 64 bit full retail version
Hardware and the os is like 5-6 months

intel core 2 quad Q8300
Gigabyte EP43T - USB3
Memory DDR 3 8GB
Nvidia Geforce GTX260


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF800036545A3
BCP3: FFFFF880031BD0B8
BCP4: FFFFF880031BC920
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\011811-60793-01.dmp
C:\Users\OmarLekphet\AppData\Local\Temp\WER-96939-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt



Thank you
My System SpecsSystem Spec
19 Jan 2011   #16
omarlekphet

Window 7 ultimate 64bit
 
 
Blue Screen of death

Hello
I keep getting blue and i am going crazy please help me

My Computer Details
Window 7 ultimate 64 bit full retail version
Hardware and the os is like 5-6 months

intel core 2 quad Q8300
Gigabyte EP43T - USB3
Memory DDR 3 8GB
Nvidia Geforce GTX260



Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 24
BCP1: 00000000001904FB
BCP2: FFFFF8800B2E3E58
BCP3: FFFFF8800B2E36C0
BCP4: FFFFF800032A37FB
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\011911-30420-01.dmp
C:\Users\OmarLekphet\AppData\Local\Temp\WER-48329-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
My System SpecsSystem Spec
19 Jan 2011   #17
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by omarlekphet View Post
Hello
I keep getting blue and i am going crazy please help me

My Computer Details
Window 7 ultimate 64 bit full retail version
Hardware and the os is like 5-6 months

intel core 2 quad Q8300
Gigabyte EP43T - USB3
Memory DDR 3 8GB
Nvidia Geforce GTX260



Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 24
BCP1: 00000000001904FB
BCP2: FFFFF8800B2E3E58
BCP3: FFFFF8800B2E36C0
BCP4: FFFFF800032A37FB
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\011911-30420-01.dmp
C:\Users\OmarLekphet\AppData\Local\Temp\WER-48329-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
Quite a few problems here

1-ANCIENT drivers (marvinbus from 2005)
These at least need updating
Code:
MarvinBus64.sys    9/23/2005 16:17:03    0x433470cf    fffff880`0616d000    fffff880`061b1000        0x00044000                    
ctsfm2k.sys    12/8/2005 0:04:05    0x4397bec5    fffff880`05c71000    fffff880`05cba000        0x00049000                    
ctoss2k.sys    12/8/2005 0:04:15    0x4397becf    fffff880`0565f000    fffff880`05699000        0x0003a000                                      
P17xfi.sys    9/25/2006 5:02:58    0x4517a952    fffff880`05a00000    fffff880`05bf6000        0x001f6000                    
bender64.sys    11/27/2006 5:13:48    0x456aba5c    fffff880`0571c000    fffff880`05759e80        0x0003de80                    
pcouffin.sys    12/5/2006 9:39:30    0x457584a2    fffff880`05c00000    fffff880`05c14380        0x00014380                    
p17xfilt.sys    1/15/2007 11:58:18    0x45abb2aa    fffff880`05e15000    fffff880`05ff0000        0x001db000                    
ElbyCDIO.sys    8/7/2007 14:48:36    0x46b8cc94    fffff880`02d6c000    fffff880`02d76000        0x0000a000                    
AnyDVD.sys    5/9/2008 12:56:16    0x48249040    fffff880`05cd7000    fffff880`05cf6000        0x0001f000                    
LVUSBS64.sys    7/26/2008 10:06:36    0x488b3d7c    fffff880`07bbb000    fffff880`07bc5980        0x0000a980                    
RimSerial_AMD64.sys    11/24/2008 12:01:01    0x492addcd    fffff880`05c15000    fffff880`05c1cc00        0x00007c00                    
klbg.sys    12/15/2008 11:41:13    0x494688a9    fffff880`01077000    fffff880`01083000        0x0000c000                    
mcdbus.sys    2/24/2009 5:34:07    0x49a3cd1f    fffff880`060ff000    fffff880`0613b880        0x0003c880                    
gdrv.sys    3/12/2009 22:22:29    0x49b9d175    fffff880`0973f000    fffff880`09748000        0x00009000                    
lv302a64.sys    4/30/2009 17:41:07    0x49fa2903    fffff880`02169000    fffff880`0216b400        0x00002400                    
lvrs64.sys    4/30/2009 17:43:25    0x49fa298d    fffff880`02187000    fffff880`021d5580        0x0004e580                    
LV302V64.SYS    4/30/2009 17:43:26    0x49fa298e    fffff880`01eca000    fffff880`02169000        0x0029f000                    
spldr.sys    5/11/2009 11:56:27    0x4a0858bb    fffff880`0145a000    fffff880`01462000        0x00008000                    
spsys.sys    5/11/2009 12:20:58    0x4a085e7a    fffff880`09600000    fffff880`09671000        0x00071000                    
klim6.sys    5/15/2009 9:50:08    0x4a0d8120    fffff880`01209000    fffff880`01213000        0x0000a000                    
klmouflt.sys    5/16/2009 11:58:34    0x4a0ef0ba    fffff880`07b8a000    fffff880`07b94000        0x0000a000                    
GEARAspiWDM.sys    5/18/2009 7:17:04    0x4a1151c0    fffff880`05cf6000    fffff880`05d03000        0x0000d000                    
amdxata.sys    5/19/2009 12:56:59    0x4a12f2eb    fffff880`00c2a000    fffff880`00c35000        0x0000b000                    
kl1.sys    6/15/2009 5:00:30    0x4a361bbe    fffff880`03e03000    fffff880`0432c000        0x00529000                    
PTSimBus.sys    6/17/2009 21:20:48    0x4a39a480    fffff880`061b1000    fffff880`061bd000        0x0000c000                    
PxHlpa64.sys    6/23/2009 18:16:35    0x4a416253    fffff880`01083000    fffff880`0108ee00        0x0000be00
How To Find Drivers:
Quote:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads

2-Antivirus mixtures Kaspersky and MSE

Remove Kaspersky and re-install MSE

http://support.kaspersky.com/downloa...vremover10.zip

http://www.microsoft.com/security_essentials/

3-Memory. Most of these crashes revolve around it. Could be drivers or the memory itself test yours.

Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Boot from the CD, and leave it running for at least 5 or 6 passes.


Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot. Test the sticks individually, and if you find a good one, test it in all slots.


4- remove PxHLPa64.sys

These are the apps that use it


Quote:
RecordNow!
ESSSONIC
Sonic RecordNow!/Sonic_PrimoSDK
Dell Media Experience
Pioneer RecordNow DX
Sonic MyDVD/RecordNow!/RecordNow DX/MyDVD Plus/PrimoSDK
Microsoft Plus! Digital Media/Digital Image Suite
Corel Photo Album
HP RecordNow/DigitalMedia Archive
IBM RecordNow!
Roxio Easy Media Creator/RecordNow Copy/Drag-to-Disc/Creator Basic v/Media Manager/CinePlayer
Adobe Photoshop Lightroom
Yahoo! Music Jukebox or Roxio
Napster Burn Engine
1CLICK DivxToDVD
OLYMPUS muvee theaterPack
by Sonic Solutions (www.sonic.com) or VERITAS Software, Inc (www.veritas.com).
After fixing these we can probably find the real cause of these BSOD's.


ken J
My System SpecsSystem Spec
19 Jan 2011   #18
omarlekphet

Window 7 ultimate 64bit
 
 

Thank you very i will defiantly follow your steps
My System SpecsSystem Spec
25 May 2011   #19
omarlekphet

Window 7 ultimate 64bit
 
 
I need help blue screen of death

Hello
it's really annoying when the computer comes up with blue screen and restart

Please help me
Thnx in advance
My System SpecsSystem Spec
Reply

 blue screen of death helppp




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