5 Months of BSOD troubleshooting - please help end my misery!

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  1. Posts : 12
    Windows 7 Premium 64 Bit
    Thread Starter
       #11

    Thanks for the analysis - I installed the drivers you suggested and will let you know how it goes. On this note, do you recommend the Intel driver update utility or some other method to keep these up to date?
      My Computer


  2. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #12

    You are certainly welcome for the analysis. I hope your next update is good news.

    I recommend the Intel driver utility. That way you are sure to get the most up to date drivers.
      My Computer


  3. Posts : 12
    Windows 7 Premium 64 Bit
    Thread Starter
       #13

    7 days in the clear then - bang - problems back


    Well, after 7 days of stability I thought I was in the clear but I've just got 4 crashes in the last 4-5 days. After this last boot, windows action center said:


    Consider sending additional information
    ATI display driver has stopped working properly.

    At this time, we don't know the exact cause of this problem. Hewlett-Packard is interested in gathering additional feedback.

    Please visit the Hewlett-Packard website to provide information about the problem:



    Like I've said, I'm pretty sure this is not a display driver problem (I get the same errors with the other, stock graphics card and I always keep my driver up to date). The new .dmp files are attached. On the BSOD that I witnessed yesterday, the error code ended in x00024.

    Also, I'm getting messages from Microsoft saying that I'm not running a genuine copy of Windows now (despite the fact that when I installed windows on the new SSD I authenticated it with the product key that came with this new computer). I suspect file corruption - windows seems to be downloading updates more frequently but that hasn't fixed it yet.
      My Computer


  4. Posts : 12
    Windows 7 Premium 64 Bit
    Thread Starter
       #14

    windows problem fixed, but...


    I reinstalled Windows 7 to fix the issue with the Microsoft messages. Computer has been stable for 4 days of operations, but I doubt the problem is fixed since I didn't change any hardware configurations. Any idea on what the cause was based on those latest crash dumps from the previous post?
      My Computer


  5. Posts : 12
    Windows 7 Premium 64 Bit
    Thread Starter
       #15

    BSODs are back...


    I think this is the first time I've seen a 0x000000d1 error - minidump attached
      My Computer


  6. Posts : 12
    Windows 7 Premium 64 Bit
    Thread Starter
       #16

    BSOD Saga


    results from tool attached.
    Last edited by Brink; 17 Apr 2011 at 15:46. Reason: moved
      My Computer


 
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