New Noetbook With Win 7 Enterpise BSOD Code:1000007e


  1. Posts : 1
    Windows 7 Enterpise 32bit
       #1

    New Noetbook With Win 7 Enterpise BSOD Code:1000007e


    I have 2 HP 4720s notebooks which are only a week old and the have crashed 2 times with the above code. The notebooks came in Dec 2010 with Windows 7 Professional but upgraded to Win 7 Enterprise.

    OS Name: Microsoft Windows 7 Enterprise
    OS Version: 6.1.7600 N/A Build 7600
    Original Install Date: 12/27/2010, 1:42:39 PM
    System Type: X86-based PC
    Processor(s): 1 Processor(s) Installed.
    [01]: x64 Family 6 Model 37 Stepping 5

    Kindly help with a diagnosis of this. Any help will be highly appreciated.

    PS: The other 2 models we have (HP 8540w, 8440p and 2540p) with exactly same specs and configuration dont have issues.

    Ken
      My Computer


  2. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #2

    lan9500-x86-n51f.sys is the cause, it is a component of SMSC LAN9500 USB 2.0 to Ethernet 10/100 Driver
    Update this driver http://www.smsc.com/index.php?tid=29...137&cid=&tab=5
    Code:
    BugCheck D1, {6950000e, 2, 1, a010e628}
    
    Unable to load image \SystemRoot\system32\DRIVERS\lan9500-x86-n51f.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for lan9500-x86-n51f.sys
    *** ERROR: Module load completed but symbols could not be loaded for lan9500-x86-n51f.sys
    Probably caused by : lan9500-x86-n51f.sys ( lan9500_x86_n51f+6628 )
      My Computer


 

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