i have juz bought my Dell Xps 1645 for 3 month, it always crashed, so i decided to reformat it. i just reformat 3 day ago. But, it still crash (BSOD). First time at juz now. Can help me to figure out what is the problem...?
window 7 ultimate
-64bit
-before is original but will crash, now install with other window
-age = around 3 months
-age of OS = less than 3 day
Attachment 133066
This was caused by your USBPORT.sys either the driver is bad and should be re-installed, or the external hub has a problem. How many un-powered USB devices do you have?
Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\K\Desktop\Windows_NT6_BSOD_jcgriff2\012011-22011-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02a60000 PsLoadedModuleList = 0xfffff800`02c9de50
Debug session time: Wed Jan 19 12:45:26.380 2011 (GMT-5)
System Uptime: 0 days 0:22:07.535
Loading Kernel Symbols
.
Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.
..............................................................
................................................................
..................................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck FE, {5, fffffa8006b4b1a0, 80863b34, fffffa800720dc50}
Probably caused by : usbehci.sys ( usbehci!EHCI_sMode_PollEndpointSlot+67 )
Followup: MachineOwner
---------
0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
BUGCODE_USB_DRIVER (fe)
USB Driver bugcheck, first parameter is USB bugcheck code.
Arguments:
Arg1: 0000000000000005, USBBUGCODE_INVALID_PHYSICAL_ADDRESS The host controller is
using a physical memory address that was not allocated by
the USBport driver.
Arg2: fffffa8006b4b1a0, Device extension pointer of the host controller
Arg3: 0000000080863b34, PCI Vendor,Product id for the controller
Arg4: fffffa800720dc50, Pointer to Endpoint data structure
Debugging Details:
------------------
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0xFE
PROCESS_NAME: System
CURRENT_IRQL: 2
LAST_CONTROL_TRANSFER: from fffff88004e62e4e to fffff80002ad0740
STACK_TEXT:
fffff800`00b9ca18 fffff880`04e62e4e : 00000000`000000fe 00000000`00000005 fffffa80`06b4b1a0 00000000`80863b34 : nt!KeBugCheckEx
fffff800`00b9ca20 fffff880`04e29fdf : 00000000`c79e1180 fffffa80`06b4c6a0 fffffa80`0720ddc0 00000000`00000000 : USBPORT!USBPORTSVC_MapHwPhysicalToVirtual+0x18a
fffff800`00b9ca60 fffff880`04e29ba4 : fffff880`02774100 00000000`00000000 fffffa80`0720ddc0 00000001`00040000 : usbehci!EHCI_sMode_PollEndpointSlot+0x67
fffff800`00b9caf0 fffff880`04e2ea71 : fffffa80`0720dc50 fffffa80`06b4b1a0 fffffa80`0537d5f0 00000000`00000000 : usbehci!EHCI_PollPerAsyEndpoint+0x84
fffff800`00b9cb70 fffff880`04e36e8b : 00000000`00000002 fffffa80`06b4b1a0 00000000`00000000 00000000`00000050 : usbehci!EHCI_PollEndpoint+0x41
fffff800`00b9cbb0 fffff880`04e3b9b1 : 00000000`00000050 00000000`00000004 fffffa80`0720da10 fffffa80`06b4b050 : USBPORT!MPf_PollEndpoint+0x9b
fffff800`00b9cbe0 fffff880`04e47043 : fffffa80`06b4b1a0 00000000`00000050 fffffa80`0000000e 00000000`00000000 : USBPORT!USBPORT_iSetGlobalEndpointStateTx+0x7c1
fffff800`00b9cc40 fffff880`04e37f89 : fffffa80`06b4b050 00000000`00000000 fffffa80`06b4ba02 fffffa80`06b4ba10 : USBPORT!USBPORT_Core_UsbHcIntDpc_Worker+0x1af
fffff800`00b9cca0 fffff800`02adbbfc : fffff800`02c4ae80 fffffa80`06b4ba10 fffffa80`06b4ba28 00000000`00000000 : USBPORT!USBPORT_Xdpc_Worker+0x1d9
fffff800`00b9ccd0 fffff800`02ad8eea : fffff800`02c4ae80 fffff800`02c58c40 00000000`00000000 fffff880`04e37db0 : nt!KiRetireDpcList+0x1bc
fffff800`00b9cd80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x5a
STACK_COMMAND: kb
FOLLOWUP_IP:
usbehci!EHCI_sMode_PollEndpointSlot+67
fffff880`04e29fdf 4533c9 xor r9d,r9d
SYMBOL_STACK_INDEX: 2
SYMBOL_NAME: usbehci!EHCI_sMode_PollEndpointSlot+67
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: usbehci
IMAGE_NAME: usbehci.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bcc06
FAILURE_BUCKET_ID: X64_0xFE_usbehci!EHCI_sMode_PollEndpointSlot+67
BUCKET_ID: X64_0xFE_usbehci!EHCI_sMode_PollEndpointSlot+67
Followup: MachineOwner
---------
0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
BUGCODE_USB_DRIVER (fe)
USB Driver bugcheck, first parameter is USB bugcheck code.
Arguments:
Arg1: 0000000000000005, USBBUGCODE_INVALID_PHYSICAL_ADDRESS The host controller is
using a physical memory address that was not allocated by
the USBport driver.
Arg2: fffffa8006b4b1a0, Device extension pointer of the host controller
Arg3: 0000000080863b34, PCI Vendor,Product id for the controller
Arg4: fffffa800720dc50, Pointer to Endpoint data structure
Debugging Details:
------------------
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0xFE
PROCESS_NAME: System
CURRENT_IRQL: 2
LAST_CONTROL_TRANSFER: from fffff88004e62e4e to fffff80002ad0740
STACK_TEXT:
fffff800`00b9ca18 fffff880`04e62e4e : 00000000`000000fe 00000000`00000005 fffffa80`06b4b1a0 00000000`80863b34 : nt!KeBugCheckEx
fffff800`00b9ca20 fffff880`04e29fdf : 00000000`c79e1180 fffffa80`06b4c6a0 fffffa80`0720ddc0 00000000`00000000 : USBPORT!USBPORTSVC_MapHwPhysicalToVirtual+0x18a
fffff800`00b9ca60 fffff880`04e29ba4 : fffff880`02774100 00000000`00000000 fffffa80`0720ddc0 00000001`00040000 : usbehci!EHCI_sMode_PollEndpointSlot+0x67
fffff800`00b9caf0 fffff880`04e2ea71 : fffffa80`0720dc50 fffffa80`06b4b1a0 fffffa80`0537d5f0 00000000`00000000 : usbehci!EHCI_PollPerAsyEndpoint+0x84
fffff800`00b9cb70 fffff880`04e36e8b : 00000000`00000002 fffffa80`06b4b1a0 00000000`00000000 00000000`00000050 : usbehci!EHCI_PollEndpoint+0x41
fffff800`00b9cbb0 fffff880`04e3b9b1 : 00000000`00000050 00000000`00000004 fffffa80`0720da10 fffffa80`06b4b050 : USBPORT!MPf_PollEndpoint+0x9b
fffff800`00b9cbe0 fffff880`04e47043 : fffffa80`06b4b1a0 00000000`00000050 fffffa80`0000000e 00000000`00000000 : USBPORT!USBPORT_iSetGlobalEndpointStateTx+0x7c1
fffff800`00b9cc40 fffff880`04e37f89 : fffffa80`06b4b050 00000000`00000000 fffffa80`06b4ba02 fffffa80`06b4ba10 : USBPORT!USBPORT_Core_UsbHcIntDpc_Worker+0x1af
fffff800`00b9cca0 fffff800`02adbbfc : fffff800`02c4ae80 fffffa80`06b4ba10 fffffa80`06b4ba28 00000000`00000000 : USBPORT!USBPORT_Xdpc_Worker+0x1d9
fffff800`00b9ccd0 fffff800`02ad8eea : fffff800`02c4ae80 fffff800`02c58c40 00000000`00000000 fffff880`04e37db0 : nt!KiRetireDpcList+0x1bc
fffff800`00b9cd80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x5a
STACK_COMMAND: kb
FOLLOWUP_IP:
usbehci!EHCI_sMode_PollEndpointSlot+67
fffff880`04e29fdf 4533c9 xor r9d,r9d
SYMBOL_STACK_INDEX: 2
SYMBOL_NAME: usbehci!EHCI_sMode_PollEndpointSlot+67
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: usbehci
IMAGE_NAME: usbehci.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bcc06
FAILURE_BUCKET_ID: X64_0xFE_usbehci!EHCI_sMode_PollEndpointSlot+67
BUCKET_ID: X64_0xFE_usbehci!EHCI_sMode_PollEndpointSlot+67
Followup: MachineOwner
---------
0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
BUGCODE_USB_DRIVER (fe)
USB Driver bugcheck, first parameter is USB bugcheck code.
Arguments:
Arg1: 0000000000000005, USBBUGCODE_INVALID_PHYSICAL_ADDRESS The host controller is
using a physical memory address that was not allocated by
the USBport driver.
Arg2: fffffa8006b4b1a0, Device extension pointer of the host controller
Arg3: 0000000080863b34, PCI Vendor,Product id for the controller
Arg4: fffffa800720dc50, Pointer to Endpoint data structure
Debugging Details:
------------------
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0xFE
PROCESS_NAME: System
CURRENT_IRQL: 2
LAST_CONTROL_TRANSFER: from fffff88004e62e4e to fffff80002ad0740
STACK_TEXT:
fffff800`00b9ca18 fffff880`04e62e4e : 00000000`000000fe 00000000`00000005 fffffa80`06b4b1a0 00000000`80863b34 : nt!KeBugCheckEx
fffff800`00b9ca20 fffff880`04e29fdf : 00000000`c79e1180 fffffa80`06b4c6a0 fffffa80`0720ddc0 00000000`00000000 : USBPORT!USBPORTSVC_MapHwPhysicalToVirtual+0x18a
fffff800`00b9ca60 fffff880`04e29ba4 : fffff880`02774100 00000000`00000000 fffffa80`0720ddc0 00000001`00040000 : usbehci!EHCI_sMode_PollEndpointSlot+0x67
fffff800`00b9caf0 fffff880`04e2ea71 : fffffa80`0720dc50 fffffa80`06b4b1a0 fffffa80`0537d5f0 00000000`00000000 : usbehci!EHCI_PollPerAsyEndpoint+0x84
fffff800`00b9cb70 fffff880`04e36e8b : 00000000`00000002 fffffa80`06b4b1a0 00000000`00000000 00000000`00000050 : usbehci!EHCI_PollEndpoint+0x41
fffff800`00b9cbb0 fffff880`04e3b9b1 : 00000000`00000050 00000000`00000004 fffffa80`0720da10 fffffa80`06b4b050 : USBPORT!MPf_PollEndpoint+0x9b
fffff800`00b9cbe0 fffff880`04e47043 : fffffa80`06b4b1a0 00000000`00000050 fffffa80`0000000e 00000000`00000000 : USBPORT!USBPORT_iSetGlobalEndpointStateTx+0x7c1
fffff800`00b9cc40 fffff880`04e37f89 : fffffa80`06b4b050 00000000`00000000 fffffa80`06b4ba02 fffffa80`06b4ba10 : USBPORT!USBPORT_Core_UsbHcIntDpc_Worker+0x1af
fffff800`00b9cca0 fffff800`02adbbfc : fffff800`02c4ae80 fffffa80`06b4ba10 fffffa80`06b4ba28 00000000`00000000 : USBPORT!USBPORT_Xdpc_Worker+0x1d9
fffff800`00b9ccd0 fffff800`02ad8eea : fffff800`02c4ae80 fffff800`02c58c40 00000000`00000000 fffff880`04e37db0 : nt!KiRetireDpcList+0x1bc
fffff800`00b9cd80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x5a
STACK_COMMAND: kb
FOLLOWUP_IP:
usbehci!EHCI_sMode_PollEndpointSlot+67
fffff880`04e29fdf 4533c9 xor r9d,r9d
SYMBOL_STACK_INDEX: 2
SYMBOL_NAME: usbehci!EHCI_sMode_PollEndpointSlot+67
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: usbehci
IMAGE_NAME: usbehci.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bcc06
FAILURE_BUCKET_ID: X64_0xFE_usbehci!EHCI_sMode_PollEndpointSlot+67
BUCKET_ID: X64_0xFE_usbehci!EHCI_sMode_PollEndpointSlot+67
Followup: MachineOwner
---------
Edit you might want to run a system file check to verify and repair your system files.
SFC /SCANNOW Command - System File Checker