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#1
BSOD, won't open in Safe mode
So, about a week ago the sound stopped working on my laptop. A customer service guy from Dell wlaked me through installing a new sound card. It fixed my sound! I was so happy. Oh, but the excitement was short lived. About a half hour after installing the sound card, my computer randomly shut down. When i turned it back on, i could not open it correctly. Upon typing in my password , I encountered a BSOD. The happened many times.
I tried the whole 'last known good configuration' but it did not help.
For awhile I was able to boot it to safe mode but now it will not due that. I encounter a BSOD attempting to open anything. This is why I am unable to attached the files that I am supposed to in a BSOD thread.
research online has me convinced that it was some type of faulty sound card I installed.
any advice on what to do from here?
I have a Dell Inspiron 1545 that has Windows 7, which was installed when I got the computer.
annnny advice would be so appreciated!!!!!
thank you!!