Bsod

Iselian · 24 Jan 2011

Hi,

I get the same BSOD whenever I try to attach a file with Thunderbird or any Open Office app.

Any help would be much appreciated!

yowanvista · 24 Jan 2011

Are you overclocking?
Try the System file checker SFC /SCANNOW Command - System File Checker

Update your NWADI Interface Bus Enumerator from Novatel Wireless Inc
http://www.novatelwireless.com/

Code:

NWADIenum.sys        fffff880`04518000    fffff880`04545000    0x0002d000    0x4547e550    01/11/2006 04:07:44

Remove/Update any software from Sonic solutions(probably PXhelp), they use an outdated driver

Code:

PxHlpa64.sys        fffff880`011e8000    fffff880`011f3d00    0x0000bd00    0x47d88a39    13/03/2008 05:58:17

Upload the full report, this single dump does not indicate any probable cause
https://www.sevenforums.com/crashes-d...tructions.html

wish · 24 Jan 2011

In addition to Yowan advice , remove Avira and replace it with MSE.
http://www.microsoft.com/security_essentials/

Then update these drivers:

Code:

NWADIenum.sys Tue Oct 31 16:07:44 2006 → Novaltel NWADI Bus Enumerator
RTKVHD64.sys Tue Oct 27 19:40:54 2009 → Realtek High Definition Audio
e1k62x64.sys Wed Sep 23 17:11:00 2009 → Intel Gigabit NIC

Iselian · 24 Jan 2011

Thnx for the very fast response, very much appreciated. I am not that fast replying, spend the last hours trying to follow up on the tips ;-)
Some additional info:
Is Windows 7 . . .
- x86 (32-bit) or x64 ? x64
- the original installed OS on the system? Windows 7 Home Premium
- an OEM or full retail version? OEM

- What is the age of system (hardware)? bought the system 1 year ago
- What is the age of OS installation 1 year
SCANNOW did not find any integrity violations
Perfmon gives an error: Cannot create a file when that file already exists
Upgraded Realtek
Cannot find the correct Novatel driver for NWADI Bus Enumerator (I have a HUAWEI mobile broadband USB stick, T-Mobile)
I have no Sonic solution software, cannot locate the program for PxHlpa64.sys
Upgraded Intel Gigabit
I have not overclocked (wouldn't know how hehe)
Removed Avira and installed MSE
So far... still BSOD, so I followed the BSOD posting instructions
O, and using the attachment manager for this site gives a BSOD too... luckily my laptop still works...
Thnx!!

wish · 25 Jan 2011

Uninstall Driver Agent.
Also disconnect your HUAWEI mobile USB and remove its driver for a while.
Then we'll see if the BSOD still occurs.

Code:

fffff880`07004cd8 fffff800`0370bbdb nt!KeBugCheckEx
fffff880`07004ce0 fffff800`036cad30 nt!KipFatalFilter+0x1b
fffff880`07004d20 fffff800`036a7d1c nt! ?? ::FNODOBFM::`string'+0x95d
fffff880`07004d60 fffff800`0369f40d nt!_C_specific_handler+0x8c
fffff880`07004dd0 fffff800`036a6a90 nt!RtlpExecuteHandlerForException+0xd
fffff880`07004e00 fffff800`036b39ef nt!RtlDispatchException+0x410
fffff880`070054e0 fffff800`03678d82 nt!KiDispatchException+0x16f
fffff880`07005b70 fffff800`036778fa nt!KiExceptionDispatch+0xc2
fffff880`07005d50 fffff880`014021a3 nt!KiPageFault+0x23a
fffff880`07005ee0 fffff880`014113e6 ksecdd!KsecProcessSecurityContext+0x293
fffff880`07005fe0 fffff880`0184eca4 ksecdd!InitializeSecurityContextW+0x66
fffff880`07006040 fffff880`0184ee2e tcpip!WfpAlepCreateTokenFromLogonId+0x1c4
fffff880`07006160 fffff880`0184e222 tcpip!WfpAleCreateTokenFromLogonId+0x2e
fffff880`070061e0 fffff880`0184e83b tcpip!WfpAlepSetSecurity+0x282
fffff880`070062b0 fffff880`01855e90 tcpip!WfpAleProcessSecureSocketControl+0xeb
fffff880`07006440 fffff880`01855cf9 tcpip!TcpSetSockOptEndpoint+0x150
fffff880`07006540 fffff800`03688e5a tcpip!TcpTlEndpointIoControlEndpointCalloutRoutine+0xd9
fffff880`070065a0 fffff880`01856380 nt!KeExpandKernelStackAndCalloutEx+0xda
fffff880`07006680 fffff880`02ee6081 tcpip!TcpTlEndpointIoControlEndpoint+0x70
fffff880`070066f0 fffff880`02ee5dcd afd!WskProTLControlRequest+0xf1

Iselian · 25 Jan 2011

Uninstalled DriverAgent and the Huawei modem, no effect...

This morning MSE finished a full scan, and I had no BSOD when trying to attach in Thunderbird or open a file in Open Office. Then I started surfing the net and an hour later, BSOD again.

I will try to do that again and see what happens.

The help is much appreciated!!

yowanvista · 25 Jan 2011

At lot of people reported BSODs with HUAWEI USB modems, the driver it uses is very unstable