Another Random BSOD

tucalipe · 24 Jan 2011

> I was using my laptop, watching a mp4 movie on WMplayer, and suddenly, BAM. A BSOD. At the same moment, I had a SD plugged in, but transferring any data at that moment.

Info:
Windows 7 Home Premium 64 Bit
Upgraded from OEM Windows Vista Home Premium 64
OS is less than 1 year old installed, as well as the hardware.

ttran · 24 Jan 2011

Hi tucalipe
I'm not sure if this BSODs is random or a real problem, but it seem to me that it is just random
Please run a system file check

In start-->type cmd in search-->right click and run as admin-->sfc /scannow (space between sfc and /)

let us know the results

You have few out of date drivers:

Code:

fffff880`022bc000 fffff880`022e3060   OA013Ufd OA013Ufd.sys Fri Mar 06 01:33:57 2009 (49B0D1E5)
fffff880`0226f000 fffff880`022bb0a0   OA013Vid OA013Vid.sys Mon Mar 09 20:45:53 2009 (49B5D461)

This driver is Creative Technology Ltd, belong to Video Capture Device Drive, please update it, it's old compared to window 7 drivers.

Code:

GEARAspiWDM GEARAspiWDM.sys Mon May 18 06:17:04 2009 (4A1151C0)

CD-ROM Class Filter Driver by Gear Software
http://www.gearsoftware.com

Code:

fffff880`069b6000 fffff880`069c2000   btwl2cap btwl2cap.sys Fri Apr 03 18:28:45 2009 (49D6A9BD)
fffff880`069c2000 fffff880`069c5880   btwrchid btwrchid.sys Wed Jun 24 23:51:37 2009 (4A431069)

Broadcom Bluetooth L2CAP Servicen and Bluetooth Remote Control HID Minidriver

Code:

atksgt   atksgt.sys   Sun May 17 07:36:34 2009 (4A1012E2)

part of a Copy Protection platform dveloped by Tages SA
TAGES, the AAA Copy Protection System

Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads

Please try to update the drivers as many as you can and make sure to get rid of daemon tool program

BUGCHECK SUMMARY:

Code:

BugCheck 3B, {c000001d, fffff88000000000, fffff88006f39160, 0}

Probably caused by : ntkrnlmp.exe ( nt!IoCancelIrp+64 )

Followup: MachineOwner
---------
PROCESS_NAME:  explorer.exe

Regard,

Tuan

tucalipe · 24 Jan 2011

> Sure. I'll update the drivers. Problem is:

> I don't have any video capture device, and my soundcard is IDT (not Creative)

> I normally use Dell Support's website to get updates for my drivers, however, I couldn't find any drivers for Creative or Gear Software hardware. Is it possible these drivers are not actually used?
> Since I haven't changed any of my laptop's hardware since I got it, all hardware included should be supported by Dell on their driver download page, right?

> PS.: Daemon has been removed now. I used it once or twice, but forgot to remove it.

> System file check returned (free translation, as my system is PT_BR):

Windows' Resources Protection has found corrupt files, but couldn't fix some of them.
Details included on CBS.log at windir\Logs\CBS\CBS.log, for example
C:\Windows\Logs\CBS\CBS.log

> Attaching the log now.

ttran · 24 Jan 2011

Run it again my friend, sometime it take several runs to make it fix 100% files. If it still can't fix completely, I recommend you to just reinstall the OS and update the drivers again.