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Windows 7: PC Shuts when playing games

29 Jan 2011   #11
fimble

windows 7 ultimate
 
 

Hi Haza.

Your 2 latest dump files have atop error 0x124. Usual causes: Hardware, Incompatibility, May be driver corruption

A stop0x124 means blame the hardware. See: Stop 0x124 - what it means and what to try

Old or incompatible drivers will not help the issue either so I'll have a look at your latest dump file to see what's in there.

Bugcheck Analysis
Code:
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 00000000, Machine Check Exception
Arg2: 859f1314, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000, High order 32-bits of the MCi_STATUS value.
Arg4: 00000000, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_AuthenticAMD

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
8a91fcc4 82924fc5 859f12f8 829bdc28 829bdc20 nt!WheapCreateTriageDumpFromPreviousSession+0x32
8a91fce4 82925def 829bdc20 859f12f8 829bdc50 nt!WheapProcessWorkQueueItem+0x56
8a91fd00 828c3f3b 829bdc20 00000000 848cca70 nt!WheapWorkQueueWorkerRoutine+0x1f
8a91fd50 82a646d3 00000001 9443f03a 00000000 nt!ExpWorkerThread+0x10d
8a91fd90 829160f9 828c3e2e 00000001 00000000 nt!PspSystemThreadStartup+0x9e
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: hardware

IMAGE_NAME:  hardware

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  0x124_AuthenticAMD_PROCESSOR_BUS_PRV

BUCKET_ID:  0x124_AuthenticAMD_PROCESSOR_BUS_PRV

Followup: MachineOwner



My System SpecsSystem Spec
.
29 Jan 2011   #12
fimble

windows 7 ultimate
 
 

Hi Again.

Looking again, all four dumps show the 0x124 error, and they all show: 0x124_AuthenticAMD_PROCESSOR_BUS_PRV

Going through your latest dump file shows no drivers to really worry about, unless I missed something.

Bugcheck Analysis
Code:
Debugging Details:
------------------


BUGCHECK_STR:  0x124_AuthenticAMD

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
8d91bcc4 828e3fc5 8688c008 8297cc28 8297cc20 nt!WheapCreateTriageDumpFromPreviousSession+0x32
8d91bce4 828e4def 8297cc20 8688c008 8297cc50 nt!WheapProcessWorkQueueItem+0x56
8d91bd00 82882f3b 8297cc20 00000000 851b8798 nt!WheapWorkQueueWorkerRoutine+0x1f
8d91bd50 82a236d3 00000001 a57ddaba 00000000 nt!ExpWorkerThread+0x10d
8d91bd90 828d50f9 82882e2e 00000001 00000000 nt!PspSystemThreadStartup+0x9e
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: hardware

IMAGE_NAME:  hardware

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  0x124_AuthenticAMD_PROCESSOR_BUS_PRV

BUCKET_ID:  0x124_AuthenticAMD_PROCESSOR_BUS_PRV

Followup: MachineOwner
I suggest you do some hardware tests. The links below will give your more info but I think starting with your CPU would be the obvious choice.
Hard Drive Diagnostics
RAM - How to Test with Memtest86+
Also see: Guide to using Memtest86+
CPU - Stress Test with Prime95
Video Card - Stress Test with Furmark
My System SpecsSystem Spec
30 Jan 2011   #13
haza

Windows 7 Ultimate x64
 
 

Hi Fimble

Many thanks for reply went straight to CPU test with prime 95
Test got to around 640k then bsod on restart windows repaired itself but never saved any mini dumps!
So as you say it could be a cpu fault i have another cpu i can try will put this in and see if i get any more problems

Thanks will keep you posted
My System SpecsSystem Spec
.

Reply

 PC Shuts when playing games




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