BSOD's Make it impossible to log on at times


  1. Posts : 17
    Windows 7 Home premium 64-bit
       #1

    BSOD's Make it impossible to log on at times


    The Bluescreens i get are completely at Random, sometimes my computer crashes before i can even log on, other times it can run for a day without a crash.
    but lately ive only been getting the before-log on crash.

    Attatched are the two folders i could get before it crashed. it seems to not like when i try fixing my computer.

    The newest stuff is in minidump.rar i think.
    i couldnt click fast enough to get a brand new one.

    My Computer's about a year or two old, its been not used for months because of the bluescreens.
    Its A Acer Gateway DX4831
    it has 1TB of HDD and 6GB of ram, it Runs on windows 7 home premium and i have done two clean reinstalls already.
    if was running on something different at first, it was still windows 7, the bluescreens started happening ages ago so i cant really determine what could of started them.
    but i do remember the fact that it started with one blue screen every once in awhile, then they started to build up.
    Im not very educated in fixing computers, so if i am told to do something i might need instructions on how to do so.
    it is a 64 bit
    what else..Its never been anything other than a acer gateway, and its been under a week since the last clean reinstall.
    ive tried numerous amounts of things. During the clean reinstall i would constantly get bluescreens
    I will post updates if anything happens.

    the only things i could get [i apologize]
    Attachment 134452

    Attachment 134453
      My Computer


  2. Posts : 1,598
    Microsoft Window 7 Professional 32 bit
       #2

    Hi Talketh!

    You have old drivers that are desperate need for updating:
    Code:
    wacommousefilter wacommousefilter.sys Fri Feb 16 12:12:17 2007 (45D5F401)
    Wacom Mouse Filter Driver - Wacom Mouse Filter Driver - Wacom Technology. Please update it or change the mouse please

    Code:
    e1k62x64 e1k62x64.sys Mon Jun 22 12:05:53 2009 (4A3FC801)
    This is Intel 82577LM Gigabit NIC, please update it as well
    http://downloadcenter.intel.com/Default.aspx

    [code]


    All of the dmps told the same story, which is stop code 101 and unknown images were blamed. This stop code is broad and hard to diagnostic. Please read this article carefully and follow different test mentioned in the article and let us know the result:
    https://www.sevenforums.com/crash-lockup-debug-how/63501-stop-0x101-clock_watchdog_timeout-troubleshtg.html

    BUGCHECK SUMMARY:
    Code:
    Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Documents and Settings\Tuan\Desktop\BSOD dmps\Minidump\012311-22776-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
    Machine Name:
    Kernel base = 0xfffff800`02812000 PsLoadedModuleList = 0xfffff800`02a4fe50
    Debug session time: Sun Jan 23 23:03:16.789 2011 (UTC - 6:00)
    System Uptime: 0 days 0:02:02.960
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ...........
    Loading User Symbols
    Loading unloaded module list
    ....
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 101, {31, 0, fffff88002f63180, 2}
    
    Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
    
    Followup: MachineOwner
    ---------
    Regard,

    Tuan
      My Computer


  3. Posts : 17
    Windows 7 Home premium 64-bit
    Thread Starter
       #3

    Hello Tuan,
    I read everything you posted and now that you mention it i do think that my mouse may be troubling my computer.
    I unplugged it but sadly i dont have another, im navigating around with a keyboard, But there still seems to be a problem.
    My pesky computer still Bluescreen's before i can log on! its Rather annoying and Frustrating. at one point i was able to get on and get three things on my computer that is needed, but i cant find the mouse driver needed to update! I'll try again in a few moments.
    As for the Stress tests, i cant get onto my computer to actually test my computer. I opened it up earlier this week (and didnt touch anything since heavens forbid i might of messed my computer up more), Everything seemed to be fine and there was no dust, but it seems my system's fan hadnt moved in awhile, since thats the only place that had at least a little dust.
    I closed it up and it worked fine still.
    I should note that i dont have much money, so its not like i can go and ask someone to repair it for me. aha.
    I should add that sometimes just before a bluescreen i hear my computer click. but ive only notice it do this only once. it probably was nothing.
    I'll post more if i find out anything, even though right now it is 3AM in the morning, i might be overlooking something vital so i might pick it back up tommorow.
    it doesnt seem to like when i open things up at all.
    I tried putting a burnable disk in, it worked out fine until i clicked it to get the files needed
    it blue screened
    A second attempt i got to the files, i clicked on one of the driver downloads to upgrade it
    It Blues screened yet again
    and it is yet to fully download anything without bluescreening, im afraid that if i try to stress test my computer, it'll just crash five seconds later with no good feedback.
      My Computer


  4. Posts : 2,566
    Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
       #4

    Can you boot into Safe Mode (f8)?
      My Computer


  5. Posts : 17
    Windows 7 Home premium 64-bit
    Thread Starter
       #5

    It bluescreens as the files are loading on safemode, it stops after loading classpnp.sys
    with the bluescreen MACHINE_CHECK_EXCEPTION or something like that.
    Last edited by Talketh; 28 Jan 2011 at 22:42. Reason: forgot to add its a different bluescreen
      My Computer


  6. Posts : 1,598
    Microsoft Window 7 Professional 32 bit
       #6

    Computer clicking, sounds to me it might be hard drive. Please do the following things:
    CHKDSK /R /F:
    Run CHKDSK /R /F from an elevated (Run as adminstrator) Command Prompt. Please do this for each hard drive on your system.
    When it tells you it can't do it right now - and asks you if you'd like to do it at the next reboot - answer Y (for Yes) and press Enter. Then reboot and let the test run. It may take a while for it to run, but keep an occasional eye on it to see if it generates any errors. See "CHKDSK LogFile" below in order to check the results of the test.

    Elevated Command Prompt:
    Go to Start and type in "cmd.exe" (without the quotes)
    At the top of the Search Box, right click on Cmd.exe and select "Run as administrator"

    CHKDSK LogFile:
    Go to Start and type in "eventvwr.msc" (without the quotes) and press Enter
    Expand the Windows logs heading, then select the Application log file entry.
    Double click on the Source column header.
    Scroll down the list until you find the Chkdsk entry (wininit for Win7) (winlogon for XP).
    Copy/paste the results into your next post.

    Next thing, test your hard drive following the instruction below:
    HD check disk

    Let us know the result

    Regard,

    Tuan
      My Computer


  7. Posts : 17
    Windows 7 Home premium 64-bit
    Thread Starter
       #7

    I apologize for my absence, for i had no internet.
    I checked out the chkdsk logfile
    i looked around and there was several wininit files, i shall copy them all in here, but please bare in mind it may repeat. i apologize if i did this inccorectly.
    Code:
    Log Name:      Application
    Source:        Microsoft-Windows-Wininit
    Date:          1/23/2011 3:20:19 AM
    Event ID:      1001
    Task Category: None
    Level:         Information
    Keywords:      Classic
    User:          N/A
    Computer:      Rebecca-PC
    Description:
    
    
    Checking file system on C:
    The type of the file system is NTFS.
    
    A disk check has been scheduled.
    Windows will now check the disk.                         
    
    CHKDSK is verifying files (stage 1 of 5)...
      75776 file records processed.                                         
    
    File verification completed.
      40 large file records processed.                                   
    
      0 bad file records processed.                                     
    
      0 EA records processed.                                           
    
      88 reparse records processed.                                      
    
    CHKDSK is verifying indexes (stage 2 of 5)...
      130306 index entries processed.                                        
    
    Index verification completed.
      0 unindexed files scanned.                                        
    
      0 unindexed files recovered.                                      
    
    CHKDSK is verifying security descriptors (stage 3 of 5)...
      75776 file SDs/SIDs processed.                                        
    
    Cleaning up 180 unused index entries from index $SII of file 0x9.
    Cleaning up 180 unused index entries from index $SDH of file 0x9.
    Cleaning up 180 unused security descriptors.
    Security descriptor verification completed.
      27266 data files processed.                                           
    
    CHKDSK is verifying Usn Journal...
      2993600 USN bytes processed.                                            
    
    Usn Journal verification completed.
    CHKDSK is verifying file data (stage 4 of 5)...
      75760 files processed.                                                
    
    File data verification completed.
    CHKDSK is verifying free space (stage 5 of 5)...
      239086349 free clusters processed.                                        
    
    Free space verification is complete.
    Windows has checked the file system and found no problems.
    
     976657407 KB total disk space.
      20091240 KB in 48068 files.
         46132 KB in 27267 indexes.
             0 KB in bad sectors.
        174635 KB in use by the system.
         65536 KB occupied by the log file.
     956345400 KB available on disk.
    
          4096 bytes in each allocation unit.
     244164351 total allocation units on disk.
     239086350 allocation units available on disk.
    
    Internal Info:
    00 28 01 00 53 26 01 00 df 5c 02 00 00 00 00 00  .(..S&...\......
    7d 00 00 00 58 00 00 00 00 00 00 00 00 00 00 00  }...X...........
    00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
    
    Windows has finished checking your disk.
    Please wait while your computer restarts.
    
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Microsoft-Windows-Wininit" Guid="{206f6dea-d3c5-4d10-bc72-989f03c8b84b}" EventSourceName="Wininit" />
        <EventID Qualifiers="16384">1001</EventID>
        <Version>0</Version>
        <Level>4</Level>
        <Task>0</Task>
        <Opcode>0</Opcode>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2011-01-23T11:20:19.000000000Z" />
        <EventRecordID>251</EventRecordID>
        <Correlation />
        <Execution ProcessID="0" ThreadID="0" />
        <Channel>Application</Channel>
        <Computer>Rebecca-PC</Computer>
        <Security />
      </System>
      <EventData>
        <Data>
    
    Checking file system on C:
    The type of the file system is NTFS.
    
    A disk check has been scheduled.
    Windows will now check the disk.                         
    
    CHKDSK is verifying files (stage 1 of 5)...
      75776 file records processed.                                         
    
    File verification completed.
      40 large file records processed.                                   
    
      0 bad file records processed.                                     
    
      0 EA records processed.                                           
    
      88 reparse records processed.                                      
    
    CHKDSK is verifying indexes (stage 2 of 5)...
      130306 index entries processed.                                        
    
    Index verification completed.
      0 unindexed files scanned.                                        
    
      0 unindexed files recovered.                                      
    
    CHKDSK is verifying security descriptors (stage 3 of 5)...
      75776 file SDs/SIDs processed.                                        
    
    Cleaning up 180 unused index entries from index $SII of file 0x9.
    Cleaning up 180 unused index entries from index $SDH of file 0x9.
    Cleaning up 180 unused security descriptors.
    Security descriptor verification completed.
      27266 data files processed.                                           
    
    CHKDSK is verifying Usn Journal...
      2993600 USN bytes processed.                                            
    
    Usn Journal verification completed.
    CHKDSK is verifying file data (stage 4 of 5)...
      75760 files processed.                                                
    
    File data verification completed.
    CHKDSK is verifying free space (stage 5 of 5)...
      239086349 free clusters processed.                                        
    
    Free space verification is complete.
    Windows has checked the file system and found no problems.
    
     976657407 KB total disk space.
      20091240 KB in 48068 files.
         46132 KB in 27267 indexes.
             0 KB in bad sectors.
        174635 KB in use by the system.
         65536 KB occupied by the log file.
     956345400 KB available on disk.
    
          4096 bytes in each allocation unit.
     244164351 total allocation units on disk.
     239086350 allocation units available on disk.
    
    Internal Info:
    00 28 01 00 53 26 01 00 df 5c 02 00 00 00 00 00  .(..S&amp;...\......
    7d 00 00 00 58 00 00 00 00 00 00 00 00 00 00 00  }...X...........
    00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
    
    Windows has finished checking your disk.
    Please wait while your computer restarts.
    </Data>
      </EventData>
    </Event>
    
    Log Name:      Application
    Source:        Microsoft-Windows-Wininit
    Date:          2/3/2011 10:47:41 PM
    Event ID:      1001
    Task Category: None
    Level:         Information
    Keywords:      Classic
    User:          N/A
    Computer:      Rebecca-PC
    Description:
    
    
    Checking file system on C:
    The type of the file system is NTFS.
    
    A disk check has been scheduled.
    Windows will now check the disk.                         
    
    CHKDSK is verifying files (stage 1 of 5)...
      81920 file records processed.                                         
    
    File verification completed.
      46 large file records processed.                                   
    
      0 bad file records processed.                                     
    
      0 EA records processed.                                           
    
      88 reparse records processed.                                      
    
    CHKDSK is verifying indexes (stage 2 of 5)...
      137892 index entries processed.                                        
    
    Index verification completed.
      0 unindexed files scanned.                                        
    
      0 unindexed files recovered.                                      
    
    CHKDSK is verifying security descriptors (stage 3 of 5)...
      81920 file SDs/SIDs processed.                                        
    
    Security descriptor verification completed.
      27987 data files processed.                                           
    
    CHKDSK is verifying Usn Journal...
      23587352 USN bytes processed.                                            
    
    Usn Journal verification completed.
    CHKDSK is verifying file data (stage 4 of 5)...
      81904 files processed.                                                
    
    File data verification completed.
    CHKDSK is verifying free space (stage 5 of 5)...
      237188096 free clusters processed.                                        
    
    Free space verification is complete.
    Windows has checked the file system and found no problems.
    
     976657407 KB total disk space.
      27655872 KB in 53819 files.
         48192 KB in 27988 indexes.
             0 KB in bad sectors.
        200959 KB in use by the system.
         65536 KB occupied by the log file.
     948752384 KB available on disk.
    
          4096 bytes in each allocation unit.
     244164351 total allocation units on disk.
     237188096 allocation units available on disk.
    
    Internal Info:
    00 40 01 00 9b 3f 01 00 fb 7f 02 00 00 00 00 00  .@...?..........
    f3 00 00 00 58 00 00 00 00 00 00 00 00 00 00 00  ....X...........
    00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
    
    Windows has finished checking your disk.
    Please wait while your computer restarts.
    
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Microsoft-Windows-Wininit" Guid="{206f6dea-d3c5-4d10-bc72-989f03c8b84b}" EventSourceName="Wininit" />
        <EventID Qualifiers="16384">1001</EventID>
        <Version>0</Version>
        <Level>4</Level>
        <Task>0</Task>
        <Opcode>0</Opcode>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2011-02-04T06:47:41.000000000Z" />
        <EventRecordID>851</EventRecordID>
        <Correlation />
        <Execution ProcessID="0" ThreadID="0" />
        <Channel>Application</Channel>
        <Computer>Rebecca-PC</Computer>
        <Security />
      </System>
      <EventData>
        <Data>
    
    Checking file system on C:
    The type of the file system is NTFS.
    
    A disk check has been scheduled.
    Windows will now check the disk.                         
    
    CHKDSK is verifying files (stage 1 of 5)...
      81920 file records processed.                                         
    
    File verification completed.
      46 large file records processed.                                   
    
      0 bad file records processed.                                     
    
      0 EA records processed.                                           
    
      88 reparse records processed.                                      
    
    CHKDSK is verifying indexes (stage 2 of 5)...
      137892 index entries processed.                                        
    
    Index verification completed.
      0 unindexed files scanned.                                        
    
      0 unindexed files recovered.                                      
    
    CHKDSK is verifying security descriptors (stage 3 of 5)...
      81920 file SDs/SIDs processed.                                        
    
    Security descriptor verification completed.
      27987 data files processed.                                           
    
    CHKDSK is verifying Usn Journal...
      23587352 USN bytes processed.                                            
    
    Usn Journal verification completed.
    CHKDSK is verifying file data (stage 4 of 5)...
      81904 files processed.                                                
    
    File data verification completed.
    CHKDSK is verifying free space (stage 5 of 5)...
      237188096 free clusters processed.                                        
    
    Free space verification is complete.
    Windows has checked the file system and found no problems.
    
     976657407 KB total disk space.
      27655872 KB in 53819 files.
         48192 KB in 27988 indexes.
             0 KB in bad sectors.
        200959 KB in use by the system.
         65536 KB occupied by the log file.
     948752384 KB available on disk.
    
          4096 bytes in each allocation unit.
     244164351 total allocation units on disk.
     237188096 allocation units available on disk.
    
    Internal Info:
    00 40 01 00 9b 3f 01 00 fb 7f 02 00 00 00 00 00  .@...?..........
    f3 00 00 00 58 00 00 00 00 00 00 00 00 00 00 00  ....X...........
    00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
    
    Windows has finished checking your disk.
    Please wait while your computer restarts.
    </Data>
      </EventData>
    </Event>
    
    Log Name:      Application
    Source:        Microsoft-Windows-Wininit
    Date:          1/25/2011 7:44:36 PM
    Event ID:      1001
    Task Category: None
    Level:         Information
    Keywords:      Classic
    User:          N/A
    Computer:      Rebecca-PC
    Description:
    
    
    Checking file system on C:
    The type of the file system is NTFS.
    
    
    One of your disks needs to be checked for consistency. You
    may cancel the disk check, but it is strongly recommended
    that you continue.
    Windows will now check the disk.                         
    
    CHKDSK is verifying files (stage 1 of 3)...
      81920 file records processed.                                         
    
    File verification completed.
      46 large file records processed.                                   
    
      0 bad file records processed.                                     
    
      0 EA records processed.                                           
    
      88 reparse records processed.                                      
    
    CHKDSK is verifying indexes (stage 2 of 3)...
      137802 index entries processed.                                        
    
    Index verification completed.
      0 unindexed files scanned.                                        
    
      0 unindexed files recovered.                                      
    
    CHKDSK is verifying security descriptors (stage 3 of 3)...
      81920 file SDs/SIDs processed.                                        
    
    Cleaning up 171 unused index entries from index $SII of file 0x9.
    Cleaning up 171 unused index entries from index $SDH of file 0x9.
    Cleaning up 171 unused security descriptors.
    Security descriptor verification completed.
      27942 data files processed.                                           
    
    CHKDSK is verifying Usn Journal...
      21256920 USN bytes processed.                                            
    
    Usn Journal verification completed.
    Windows has checked the file system and found no problems.
    
     976657407 KB total disk space.
      27564144 KB in 53352 files.
         48080 KB in 27943 indexes.
             0 KB in bad sectors.
        198703 KB in use by the system.
         65536 KB occupied by the log file.
     948846480 KB available on disk.
    
          4096 bytes in each allocation unit.
     244164351 total allocation units on disk.
     237211620 allocation units available on disk.
    
    Internal Info:
    00 40 01 00 9b 3d 01 00 53 7d 02 00 00 00 00 00  .@...=..S}......
    f1 00 00 00 58 00 00 00 00 00 00 00 00 00 00 00  ....X...........
    00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
    
    Windows has finished checking your disk.
    Please wait while your computer restarts.
    
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Microsoft-Windows-Wininit" Guid="{206f6dea-d3c5-4d10-bc72-989f03c8b84b}" EventSourceName="Wininit" />
        <EventID Qualifiers="16384">1001</EventID>
        <Version>0</Version>
        <Level>4</Level>
        <Task>0</Task>
        <Opcode>0</Opcode>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2011-01-26T03:44:36.000000000Z" />
        <EventRecordID>697</EventRecordID>
        <Correlation />
        <Execution ProcessID="0" ThreadID="0" />
        <Channel>Application</Channel>
        <Computer>Rebecca-PC</Computer>
        <Security />
      </System>
      <EventData>
        <Data>
    
    Checking file system on C:
    The type of the file system is NTFS.
    
    
    One of your disks needs to be checked for consistency. You
    may cancel the disk check, but it is strongly recommended
    that you continue.
    Windows will now check the disk.                         
    
    CHKDSK is verifying files (stage 1 of 3)...
      81920 file records processed.                                         
    
    File verification completed.
      46 large file records processed.                                   
    
      0 bad file records processed.                                     
    
      0 EA records processed.                                           
    
      88 reparse records processed.                                      
    
    CHKDSK is verifying indexes (stage 2 of 3)...
      137802 index entries processed.                                        
    
    Index verification completed.
      0 unindexed files scanned.                                        
    
      0 unindexed files recovered.                                      
    
    CHKDSK is verifying security descriptors (stage 3 of 3)...
      81920 file SDs/SIDs processed.                                        
    
    Cleaning up 171 unused index entries from index $SII of file 0x9.
    Cleaning up 171 unused index entries from index $SDH of file 0x9.
    Cleaning up 171 unused security descriptors.
    Security descriptor verification completed.
      27942 data files processed.                                           
    
    CHKDSK is verifying Usn Journal...
      21256920 USN bytes processed.                                            
    
    Usn Journal verification completed.
    Windows has checked the file system and found no problems.
    
     976657407 KB total disk space.
      27564144 KB in 53352 files.
         48080 KB in 27943 indexes.
             0 KB in bad sectors.
        198703 KB in use by the system.
         65536 KB occupied by the log file.
     948846480 KB available on disk.
    
          4096 bytes in each allocation unit.
     244164351 total allocation units on disk.
     237211620 allocation units available on disk.
    
    Internal Info:
    00 40 01 00 9b 3d 01 00 53 7d 02 00 00 00 00 00  .@...=..S}......
    f1 00 00 00 58 00 00 00 00 00 00 00 00 00 00 00  ....X...........
    00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
    
    Windows has finished checking your disk.
    Please wait while your computer restarts.
    </Data>
      </EventData>
    </Event>
      My Computer


  8. Posts : 17
    Windows 7 Home premium 64-bit
    Thread Starter
       #8

    i tried to run the HD diagnostic test but
    it bluescreens before i can get it to run. and safe mode wont work either.
      My Computer


  9. Posts : 17
    Windows 7 Home premium 64-bit
    Thread Starter
       #9

    i need a answer, sorry.
      My Computer


  10. Posts : 2,566
    Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
       #10
      My Computer


 

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