Blue Screen Error

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  1. Posts : 27
    64
       #1

    Blue Screen Error


    Hi, i've been having a bluescreen error now for months and it's getting so annoying as it's pratically killing my laptop.. I've looked at numerous ways to get rid but havent found any that work. So if you can please help me sort it out

    My System is a: Compaq Presario CQ61 - Windows 7

    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 2057
    Additional information about the problem:
    BCCode: 101
    BCP1: 0000000000000061
    BCP2: 0000000000000000
    BCP3: FFFFF880009E8180
    BCP4: 0000000000000001
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1
    Files that help describe the problem:
    C:\Windows\Minidump\012611-21949-01.dmp
    C:\Users\Jordan\AppData\Local\Temp\WER-73180-0.sysdata.xml
    Read our privacy statement online:
    Windows 7 Privacy Statement - Microsoft Windows
    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt

    I also have 50 files in the minidump folder and i cant open them :s

    Thanks
    Last edited by Bristol; 26 Jan 2011 at 09:37. Reason: Added zip file
      My Computer


  2. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #2
      My Computer


  3. Posts : 27
    64
    Thread Starter
       #3

    Could you tell me what i need to do, i've looked at the post for the clock timeout and also checked my drivers which it says are all up to date :s

    thanks.

    I also tried doing a master reset on my laptop to see if that would work but as soon as i set it back up again i had a bluescreen error
      My Computer


  4. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #4

    Bristol said:
    Could you tell me what i need to do, i've looked at the post for the clock timeout and also checked my drivers which it says are all up to date :s

    thanks.

    I also tried doing a master reset on my laptop to see if that would work but as soon as i set it back up again i had a bluescreen error
    It could either be the BIOS or a fault in the hardware itself

    See this post: https://www.sevenforums.com/crashes-d...tml#post356791

    Update your BIOS, is the computer functional in safe mode?
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  5. Posts : 27
    64
    Thread Starter
       #5

    Yeah, it functions in safe mode which i've tried before and i've checked if every driver is up to date and it says they all are :s

    Also what is a BIOS?

    thanks
      My Computer


  6. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #6

    Bristol said:
    Yeah, it functions in safe mode which i've tried before and i've checked if every driver is up to date and it says they all are :s

    Also what is a BIOS?

    thanks
    BIOS - Wikipedia, the free encyclopedia


    You have outdated drivers


    Intel Raid StorPort Driver, update at Intel® Driver Update Utility in safe mode with networking
    Code:
    iirsp.sys        fffff880`014aa000    fffff880`014bb000    0x00011000    0x439f418a    14/12/2005 01:47:54
    IBM ServeRAID Controller Driver Update it here
    Code:
    nfrd960.sys        fffff880`015bc000    fffff880`015cc000    0x00010000    0x4485ef94    07/06/2006 01:11:48
    Old adaptec driver, http://www.adaptec.com/en-us/downloads/
    Code:
    adpu320.sys        fffff880`01056000    fffff880`01085000    0x0002f000    0x45e4c6ff    28/02/2007 04:04:15                
    adpahci.sys        fffff880`01000000    fffff880`01056000    0x00056000    0x46377921    01/05/2007 21:30:09
    Drivers from Silicon Integrated Systems http://www.sis.com/download/agreement.php?id=155808
    Code:
    SiSRaid2.sys        fffff880`018ea000    fffff880`018f8000    0x0000e000    0x48da86c4    24/09/2008 22:28:20                
    sisraid4.sys        fffff880`018f8000    fffff880`01910000    0x00018000    0x48e3f1f4    02/10/2008 01:56:04
    LSI driver http://www.lsi.com/support/downloads/
    Code:
    lsi_fc.sys        fffff880`014bb000    fffff880`014da000    0x0001f000    0x493ef531    10/12/2008 02:46:09
      My Computer


  7. Posts : 27
    64
    Thread Starter
       #7

    If all these are updated do you think the Bluescreen errors will stop?

    thanks for the links


    Ah, i see what BIOS is, My system takes so long to start up since i've been getting these bluescreen errors.
      My Computer


  8. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #8

    Bristol said:
    If all these are updated do you think the Bluescreen errors will stop?

    thanks for the links


    Ah, i see what BIOS is, My system takes so long to start up since i've been getting these bluescreen errors.
    Then most probably its a BIOS issue, update to the latest version
    Select a product or category from the list below Compaq Presario CQ61 Notebook PC series - HP Customer Care (United States - English)

    Did this laptop originally come with Windows7 or was an upgrade install, I've a lot of drivers dated 2007-2008, these can also be a cause
      My Computer


  9. Posts : 27
    64
    Thread Starter
       #9

    This laptop came with windows 7 when i bought it.

    Also could you please supply me the specific download links of the drivers, as on the links you provided i typed in what you put and it comes up with a huge list of drivers :s

    thanks


    The model of my laptop is a Presario CQ61 - 320SA
      My Computer


  10. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #10

    Bristol said:
    This laptop came with windows 7 when i bought it.

    Also could you please supply me the specific download links of the drivers, as on the links you provided i typed in what you put and it comes up with a huge list of drivers :s

    thanks
    HP provides specific drivers fro your model, just pick yours from the list :)
    Select a product or category from the list below Compaq Presario CQ61 Notebook PC series - HP Customer Care (United States - English)
      My Computer


 
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